I set up my account via the webpage. Got my tag, activated it. The info that came with the tag said their was a phone app that you can use. I downloaded one, it acted like I had no account and tried to order me ANOTHER tag. I backed out of that transaction, found the express app, downloaded it, then got the same crap, tried to open up a new account and charge me for a new tag!! Totally WORTHLESS app!!

This is possibly the most ridiculous accounting system ever. I got an email that my credit card was expiring. the next day I tried to login and they had suspended my account. You can’t pay your bill without calling them and talking to them during business hours because as soon as your account goes negative they disable it you can’t reconcile it unless you talk during business hours. It’s almost like they want to pay postage and send you snail mail.

This app worked well at first, but for about the last year when I have gone through an EZTAG lane the system does not recognize my license plate, and I ended up with a bill. My account is funded, my license plate number is listed in my account as active, but for some reason this system is not working. It’s very frustrating. Last time I called to take care of the bills I was told the issue was fixed, but I just got another bill.

Worked when I first signed up last year. Out of nowhere, the app now decides the card thats been working fine for 11 months is no longer valid. Tried 3 of my other cards and same error message “-1140” / Super helpful.

Terrible app. Try to log in and it tells me I need to go to EZ tag account. It’s pointless. Complete circle. Not surprised, it’s Texas.

This app is awesome was driving In Dallas went through two tolls trying to avoid them . Sometimes the tolls can sneak up on you when your in a rush lol. If your visiting the area make sure you download this app before hand load some money up and put license plate information a day before or call customer service , and they can help you set it up . Recommend it , it’s better then paying your car rental an extra fee or them mailing you and charging you extra .Glad I had a family member to suggest to call customer service would have never known about this app if the customer service rep never told me about it.

The app does not work when you attempt to log in. It’s kicks you out and always tells you that your session is expired. I noticed it does this more every time it wants to auto reload your account with money. When you get close to the $10 mark the app goes to crap. The worst experience ever from an app and I’m sure the makers don’t care. Crap on the little guy once again. MarkSesh1

I can’t use my main account username to login to this app. So I have to create a whole new login, but can’t use the same username because it’s already used on the website. Once inside the app, I have to create a whole new profile for my vehicle. This is pointless. Deleting the app. I’ll use the website.

This app works when it wants to..which is rarely. I keep getting signed out and have a hard time signing back in. What is the purpose of this app besides giving me a headache?

So happy to have an option to avoid the extortionate rates the rental companies charge for tolls. Expiration function is key! Only feedback for improvement would be to remove the need to pay in increments of $5 and just charge the actual toll amounts.