EZ Texting Messaging App

Even if it you just want to use this one time the billing options show price per month but it’s billed annually so you think you’re about to spend $20 but checkout is $240???? Got a text an hour before messages should have gone out that they all bounced and even though the night before I was on a free trial now when I logged in it said I have to pay first. Shady. And even making the account took ages because for whatever reason the account was ‘under review’. And they don’t pick the phone. Would not recommend. Avoid at all costs

Avoid like the plague. I gave EZ text all the chances in the world. Was with them for months. Constant issues with messages either getting bounced, or not able to receive messages. The customer support is virtually non existent, any tech issues literally take days to resolve. They’re cheap and shame on me, you get what you pay for. I’ve switched to another provider and it’s a different world. Also, the UI is limited and doesn’t offer nearly as many options as other providers. Again, avoid and move on to another option. I’m at Text Request now and it’s so much better!

I downloaded this to communicate with just-graduated high schoolers at a safe grad overnight party. It locked us out halfway through because I told the grads to join a bingo game as one of the activities. No one available to help and the account remained locked until the next day when the party was well over. I now have thousands of unused credits and customer service said I need to use them by next month. I explained we only hold this party every year and asked that we roll the credits until then. They refused. We will never use this service again for our annual party.

This is a cost efficient product for the nonprofit organization I work with. However, the app is limited. You cannot use any of the group chat functions from the website on the app. I am very disappointed and will look for an alternative solution once our year is up with this service.

I can add a group but no option to send to a group on the app. Doesn’t show the names when selecting multiple numbers and also can’t select all to add multiple numbers to a contact group at once.

This is a pretty crummy company and product. There seems to be no actual accounting of using credits. Texts are censored and your account can be blocked for just talking about health products. (I don’t like the idea my text are be monitored but apparently all of them are allowed to by some new federal law) Customer service is the worst, try getting anyone in a timely manner to address any issues(which there are many). I suggest finding another platform than using this one.

I downloaded this app but as soon as I open it it says to LOG IN to my ez texting account but I don’t have one and there is no way to sign up. Plz fix this or I WILL delete

The app is easy enough to use, but I rarely if ever receive notifications for new messages, leading to huge delays in getting back to customers or potential customers.

When making reoccurring group texts, it will keep resetting the date to the day and time that your making the text. Instead of the future date and time you entered in to start the reoccurring text campaign. Be careful when editing the reoccurring text as well. Unnecessary use of my money/credit. They need to fix this crap. A rip off.

I’m the Global VP of HR for a multinational conglomerate, we use eztexting internally for employee communications and recently started using the keyword feature to receive photos with my employees’ health checks and photos of their temperatures taken on a wall-mounted infrared contactless thermometer. Well, this would work great, but the app doesn’t show the photos! The website does (thankfully) and the e-mails contain links to the photos. I was considering switching to another platform recently and now I’m seriously considering it after finding out this flaw in the functionality of a MOBILE application.