---
title: "Facility Issue Reporting - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "The Facility Issue Reporting (FIR) app provides local leaders of The Church of Jesus Christ of Latter-day Saints with the ability to report and review facility issues electronically.  This streamlines"
---

# Facility Issue Reporting — United States

![Facility Issue Reporting App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/49/83/30/49833031-8929-1de5-d7ed-22ffd3fd3491/AppIcon-0-0-1x_U007epad-0-1-0-sRGB-85-220.png/400x400bb.png)

**Developer:** [The Church of Jesus Christ of Latter-day Saints](https://apptail.io/developer/the-church-of-jesus-christ-of-latter-day-saints-cl) (United States)
**Category:** Productivity
**Rating:** 2.8/5 (182 ratings)
**Price:** Free
**Bundle ID:** org.lds.FIR
**Store:** Apple App Store
**Country:** United States
**Version:** 2.12.1 (released 2026-08-04)
**Original Release:** 2016-09-04

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1035961160)
**AppTail Page:** [https://apptail.io/app/facility-issue-reporting-DvV/united-states](https://apptail.io/app/facility-issue-reporting-DvV/united-states)

## Facility Issue Reporting Description
The Facility Issue Reporting (FIR) app provides local leaders of The Church of Jesus Christ of Latter-day Saints with the ability to report and review facility issues electronically.  This streamlines the reporting, viewing, and resolution of facility issues.

## Facility Issue Reporting Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/10/92/16/109216d9-d035-8033-ce1e-065e66f527fa/pr_source.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/9f/c2/86/9fc28629-76e9-410a-3d8c-32264d7418e5/pr_source.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/46/f7/75/46f775b7-07a7-248f-6001-2a555e07c8b6/pr_source.png/1242x2688.png)

## Facility Issue Reporting Rating Breakdown in United States
- 5 stars: 47 (26%)
- 4 stars: 19 (10%)
- 3 stars: 27 (15%)
- 2 stars: 22 (12%)
- 1 stars: 67 (37%)

## Facility Issue Reporting Reviews in United States

### **--- "App can reset if you leave it and return to it"
Works okay if you have all the information at hand. However, the app resets if you leave it to refer to information outside the app. 
The scenario is that I enter a bunch of details but I need to check the email app for additional details like model number or whatever. When I return to the app, everything I typed is gone. I have to start over again. I’m an STS and I have had this happen a few times.
I like the fact that this app is available but it’s unreliable.

Update:
There does not seem to be a way fora user to edit or cancel an FIR. I believe that the creator of the FIR should be able to edit or cancel an FIR. It could save some emails or phone calls with the FM group.
-- autryld, 2025-08-18

### ***-- "Failure to Load Data Issue"
I’ve used this app a ton in the past but now I cannot select our building and report an issue due to “Failure to Load Data” and as such I can no longer submit an issue that needs addressing. Can the development team please look into it and post an update or let us know where to reach out for support?
-- Quintusaurus, 2025-08-17

### *---- "Junk"
App will not take any meaningful information on location. Will no accept correct address or unit number. Salt Lake FM group could not help. Makes this app totally useless!!!
-- GR0927, 2025-07-31

### ****- "Overall Good but Issue Type occasionally won’t sync"
Overall good, but when the issue type or other required information can not be selected, there is no way to save the report and then try again later. 
Also - the email system notifies when the work order is created but fails to notify when the job is scheduled for repair or when the repair is claimed to be completed. Thus, local leaders can not inspect to verify the work is done or meet with service providers to make sure the issue is properly described to them and handled appropriately. 
The a/c in the chapel of our building (Florida) has not worked consistently for months, and once again it is claimed in the app to be fixed but we arrive Sunday morning to a warm chapel 😟
-- JimR17, 2025-06-15

### *---- "Useless Because No Access"
I have been Ward Building Cleaning Coordinator and Stake Technology Specialist, but have had no access to the FM Group to get things fixed. It is maddening — even more so because Church app developers do not respond to input, feedback, concerns, problems, and pleas for help. They do not care.
-- Glen Danielsen, 2025-03-27

### **--- "App issues"
Every time I try logging in It says retry, please solve this issue!
-- Collin_Bierman, 2025-03-02

### *---- "Not working"
Would not let me enter issue type. Tried to delete and reinstall but now I can’t install
-- Skooter307, 2025-02-09

### ***** "Great platform to report any issue"
There is room to improvement example : as adding a time frame when dispatch or assigned to a repair vendor. It helps leadership by making aware of what’s happening in the building and grounds.
-- Viajero202, 2025-01-19

### *---- "Requires a description, doesn’t recognize one has been provided."
Frustrating.
-- ole the norskie, 2025-01-13

### *---- "Unacceptable"
**UPDATE**

Back again with more complaints since feedback is only seen as that. I’m still giving zero stars and I continue to not be able to use this app at all. I can’t stand seeing all the ways the church exploits missionaries to get more members to pay tithing, to guilt members to pay a full tithe, and then they use that tithing money to get richer and richer WHILE NOT EVEN PROVIDING SATISFACTORY CONDITIONS FOR THOSE MEMBERS TO WORSHIP IN! Listening to these testimonies is ridiculous to say the least. They all, we all deserve better than this. 

************************************

Zero stars is really my rating but I guess I have to give one as required by apple. For the amount of money this church has and collects it is UNACCEPTABLE that this app ever doesn’t work (currently I’m only getting errors). Also UNACCEPTABLE is the condition we are expected to worship in. Our building is falling apart and NO REPORTS are taken seriously. We have no AC in the summer and no heater in the winter. Our building is a storage facility for chairs and all the organizations needs (like youth camp gear, etc) with no hope of getting an outbuilding. No pavilion for outdoor activities. How are you going to get rich off the requirement for donations to get into heaven and then force those same people to bend over backwards to keep the church afloat. We are the boots on the ground, in the weeds, spreading the good word. We deserve better than this!
-- LarnBrown, 2024-12-01

[View all Facility Issue Reporting reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Facility Issue Reporting Discovered Keywords
- fir
- lds church
- church of jesus christ of latter day saints
- church of jesus christ
- lds fir
- facilities

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## Facility Issue Reporting Available In
- [United States](https://apptail.io/app/facility-issue-reporting-DvV/united-states)
- [Mexico](https://apptail.io/app/facility-issue-reporting-DvV/mexico)
- [Brazil](https://apptail.io/app/facility-issue-reporting-DvV/brazil)
- [Chile](https://apptail.io/app/facility-issue-reporting-DvV/chile)
- [Japan](https://apptail.io/app/facility-issue-reporting-DvV/japan)
- [Canada](https://apptail.io/app/facility-issue-reporting-DvV/canada)
- [Dominican Republic](https://apptail.io/app/facility-issue-reporting-DvV/dominican-republic)
- [Australia](https://apptail.io/app/facility-issue-reporting-DvV/australia)
- [Philippines](https://apptail.io/app/facility-issue-reporting-DvV/philippines)
- [Ecuador](https://apptail.io/app/facility-issue-reporting-DvV/ecuador)
- [France](https://apptail.io/app/facility-issue-reporting-DvV/france)
- [United Kingdom](https://apptail.io/app/facility-issue-reporting-DvV/united-kingdom)
- [Germany](https://apptail.io/app/facility-issue-reporting-DvV/germany)
- [Hungary](https://apptail.io/app/facility-issue-reporting-DvV/hungary)
- [Peru](https://apptail.io/app/facility-issue-reporting-DvV/peru)
- [Hong Kong SAR China](https://apptail.io/app/facility-issue-reporting-DvV/hong-kong)
- [New Zealand](https://apptail.io/app/facility-issue-reporting-DvV/new-zealand)
- [Singapore](https://apptail.io/app/facility-issue-reporting-DvV/singapore)
- [Honduras](https://apptail.io/app/facility-issue-reporting-DvV/honduras)
- [Greece](https://apptail.io/app/facility-issue-reporting-DvV/greece)
- [Indonesia](https://apptail.io/app/facility-issue-reporting-DvV/indonesia)
- [Ireland](https://apptail.io/app/facility-issue-reporting-DvV/ireland)
- [Israel](https://apptail.io/app/facility-issue-reporting-DvV/israel)
- [India](https://apptail.io/app/facility-issue-reporting-DvV/india)
- [Iceland](https://apptail.io/app/facility-issue-reporting-DvV/iceland)
- [Italy](https://apptail.io/app/facility-issue-reporting-DvV/italy)
- [South Korea](https://apptail.io/app/facility-issue-reporting-DvV/south-korea)
- [Kuwait](https://apptail.io/app/facility-issue-reporting-DvV/kuwait)
- [Kazakhstan](https://apptail.io/app/facility-issue-reporting-DvV/kazakhstan)
- [Lebanon](https://apptail.io/app/facility-issue-reporting-DvV/lebanon)
- [Sri Lanka](https://apptail.io/app/facility-issue-reporting-DvV/sri-lanka)
- [Luxembourg](https://apptail.io/app/facility-issue-reporting-DvV/luxembourg)
- [Latvia](https://apptail.io/app/facility-issue-reporting-DvV/latvia)
- [Malaysia](https://apptail.io/app/facility-issue-reporting-DvV/malaysia)
- [Nigeria](https://apptail.io/app/facility-issue-reporting-DvV/nigeria)
- [Netherlands](https://apptail.io/app/facility-issue-reporting-DvV/netherlands)
- [Norway](https://apptail.io/app/facility-issue-reporting-DvV/norway)
- [Panama](https://apptail.io/app/facility-issue-reporting-DvV/panama)
- [Portugal](https://apptail.io/app/facility-issue-reporting-DvV/portugal)
- [Angola](https://apptail.io/app/facility-issue-reporting-DvV/angola)
- [Argentina](https://apptail.io/app/facility-issue-reporting-DvV/argentina)
- [Austria](https://apptail.io/app/facility-issue-reporting-DvV/austria)
- [Azerbaijan](https://apptail.io/app/facility-issue-reporting-DvV/azerbaijan)
- [Belgium](https://apptail.io/app/facility-issue-reporting-DvV/belgium)
- [Bulgaria](https://apptail.io/app/facility-issue-reporting-DvV/bulgaria)
- [Belarus](https://apptail.io/app/facility-issue-reporting-DvV/belarus)
- [Switzerland](https://apptail.io/app/facility-issue-reporting-DvV/switzerland)
- [China](https://apptail.io/app/facility-issue-reporting-DvV/china)
- [Colombia](https://apptail.io/app/facility-issue-reporting-DvV/colombia)
- [Czechia](https://apptail.io/app/facility-issue-reporting-DvV/czechia)
- [Denmark](https://apptail.io/app/facility-issue-reporting-DvV/denmark)
- [Algeria](https://apptail.io/app/facility-issue-reporting-DvV/algeria)
- [Estonia](https://apptail.io/app/facility-issue-reporting-DvV/estonia)
- [Egypt](https://apptail.io/app/facility-issue-reporting-DvV/egypt)
- [Spain](https://apptail.io/app/facility-issue-reporting-DvV/spain)
- [Finland](https://apptail.io/app/facility-issue-reporting-DvV/finland)
- [Ghana](https://apptail.io/app/facility-issue-reporting-DvV/ghana)
- [Thailand](https://apptail.io/app/facility-issue-reporting-DvV/thailand)
- [Türkiye](https://apptail.io/app/facility-issue-reporting-DvV/turkey)
- [Taiwan](https://apptail.io/app/facility-issue-reporting-DvV/taiwan)
- [Ukraine](https://apptail.io/app/facility-issue-reporting-DvV/ukraine)
- [Vietnam](https://apptail.io/app/facility-issue-reporting-DvV/vietnam)
- [South Africa](https://apptail.io/app/facility-issue-reporting-DvV/south-africa)
- [Pakistan](https://apptail.io/app/facility-issue-reporting-DvV/pakistan)
- [Poland](https://apptail.io/app/facility-issue-reporting-DvV/poland)
- [United Arab Emirates](https://apptail.io/app/facility-issue-reporting-DvV/united-arab-emirates)
- [Paraguay](https://apptail.io/app/facility-issue-reporting-DvV/paraguay)
- [Romania](https://apptail.io/app/facility-issue-reporting-DvV/romania)
- [Russia](https://apptail.io/app/facility-issue-reporting-DvV/russia)
- [Saudi Arabia](https://apptail.io/app/facility-issue-reporting-DvV/saudi-arabia)
- [Sweden](https://apptail.io/app/facility-issue-reporting-DvV/sweden)
- [Slovenia](https://apptail.io/app/facility-issue-reporting-DvV/slovenia)
- [Slovakia](https://apptail.io/app/facility-issue-reporting-DvV/slovakia)
- [Lithuania](https://apptail.io/app/facility-issue-reporting-DvV/lithuania)
- [Bolivia](https://apptail.io/app/facility-issue-reporting-DvV/bolivia)
- [El Salvador](https://apptail.io/app/facility-issue-reporting-DvV/el-salvador)
- [Uruguay](https://apptail.io/app/facility-issue-reporting-DvV/uruguay)
- [Jamaica](https://apptail.io/app/facility-issue-reporting-DvV/jamaica)
- [Uganda](https://apptail.io/app/facility-issue-reporting-DvV/uganda)

---

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