But about 50% of the time, it’s useless. Sometimes I show up 30-60 minutes post when my order is supposed to be ready only to find out they haven’t even started on it, so I have to wait in the long counter lines anyway. I don’t blame them—there are never enough people working the deli counter to keep up with demand. And I’ll still keep using this app, because when they do have my order ready, it’s SO much quicker than waiting. I just wish it were more reliable.