useless company who lie
pre booked a taxi, 10mins late called and got the “we will be 8mins” called 15 mins later “we will be 45mins” had to wait on hold to have the taxi canceled to get my money back avoid
Falcon Taxis Aylesbury
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Description
Thank you for your interest in the Falcon Taxis Aylesbury iPhone App.
Description
This App allows you to book a Private Hire vehicle from Falcon Taxis Aylesbury. You can:
* get a Quotation for your journey
* make a booking
* check its status
* cancel a booking
* track the vehicle on a map
* manage your previous bookings
* manage your favourite addresses
The App is intended for U.K use only, and therefore all addresses are restricted to within the U.K
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Description
This App allows you to book a Private Hire vehicle from Falcon Taxis Aylesbury. You can:
* get a Quotation for your journey
* make a booking
* check its status
* cancel a booking
* track the vehicle on a map
* manage your previous bookings
* manage your favourite addresses
The App is intended for U.K use only, and therefore all addresses are restricted to within the U.K
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User Rating
2.62 out of 5
63 ratings in United Kingdom
5 star
20
4 star
4
3 star
4
2 star
2
1 star
33
Ratings History
Reviews
Absolutely shocking service DO NOT USE
Pre booked and prepaid taxis do not turn up! When you complain you get a call centre that just repeats ‘your taxi has been allocated, it has not been dispatched’. Third time in a row left waiting on a freezing station.
Impressed
Do not use local taxis/cabs that often but today cannot fault the service. Kept informed and updated on arrival, good driver and felt comfortable. Will use again. Thank you.
Fantastic taxi company but poor app
Always use app to book as its a great tool. However the new app is confusing and not as easy to use as the old version - both when booking and when trying to contact driver.
Very bad service
Taxi turned up late and without a child car seat previously supplied by ourselves We were left waiting for over two hours at the airport while a second taxi was supplied . No apology and Falcon taxis failed to acknowledge that it is illegal to carry young passengers in Cars without a child car seat. I shall be requested some form of compensation if possible John vecchio Tring
Good company - don’t like the new app redesign
I always use Falcon Taxis as my local company. I like the option to book and prepay. 9/10 they arrive on time. Since the app update the app isn’t as easy to use. I have received a refund when I’ve cancelled the booking. Would recommend but hope they keep striving to provide a good customer service.
Ride never showed up, operator lied repeatedly
Waited 1h+ for a 6 mins ride supposed to arrive ~20mins. Called 3 times, each time lied about ETA, then downloaded app to see that the ride was never dispatched.
Awful Service
Only use this taxi service if you want to be kept waiting with promises that the driver is just 5 minutes away. Almost guaranteed that you’ll miss your train, flight, etc. Awful business practices.
The worst - do not recommend
If I could give 0 stars, I would do that! This is the worst taxi service ever! Going to Luton Airport (about a week ago) the driver has been late 20min - calling and asking where we are… saying he’s waiting in front of the house (which he was not because we’ve been waiting there) but even after explaining where he needs to go (even though they can see the location on the map!) the driver has been waiting somewhere else for 10min… Now, going back from the airport we’ve waited 40min (!!!). Called the office multiple times and been told to wait another 5min and another 5min… but the driver has been driving around Luton which you can clearly see because you can track the vehicle!!! And when leaving the airport he probably tried to leave without paying, calling assistance saying that he doesn’t have the £5 as coins but suddenly he found them like seconds later. Very unfriendly driver as well, just like btw…
Well done Falcon
Thank you so much Falcon for your continued support. The staff and the drivers have been amazing throughout the pandemic always ensuring we can get to and from work at our preferred times. Thank you.
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App Info
- Category
- Travel
- Publisher
- The Taxi People Ltd
- Languages
- English
- Recent version
- 40.2306.1 (1 year ago )
- Released on
- Dec 29, 2010 (13 years ago )
- Also available in
- United Kingdom, Philippines, Israel, India, Italy, South Korea, Kuwait, Kazakhstan, Lebanon, Mexico, Malaysia, New Zealand, Peru, Ireland, Pakistan, Poland, Portugal, Romania, Saudi Arabia, Singapore, Turkey, Ukraine, United States, Vietnam, South Africa, Germany, Argentina, Australia, Azerbaijan, Belgium, Brazil, Belarus, Canada, Switzerland, Chile, China, Colombia, United Arab Emirates, Dominican Republic, Algeria, Egypt, Spain, Finland, France, Greece, Hong Kong, Hungary, Indonesia, Czechia, Nigeria, Japan
- Last updated
- 1 month ago