--- title: "Family Doctor - Reviews, Revenue and Downloads in Australia | Apple App Store" description: "Using Family Doctor, you can book doctor appointments anywhere, at any time with your favourite medical clinic. It’s easy to find, select and book your doctor, choosing a day and time that suits you a" --- # Family Doctor — Australia > Book doctor appointments 24/7 ![Family Doctor App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/77/23/99/7723990c-a764-3ec0-189a-44c7fd902c08/AppIcon-0-0-1x_U007epad-0-1-85-220.png/434x0w.png) **Developer:** [FAMILY DOCTOR PTY](https://apptail.io/developer/family-doctor-pty-xXBc) (Australia) **Category:** Medical **Rating:** 4.6/5 (2,648 ratings) **Price:** Free **Bundle ID:** au.com.hotdoc.familydoctor **Store:** Apple App Store **Country:** Australia **Version:** 5.2.8 (released 2026-07-02) **Original Release:** 2021-03-02 **Languages:** English **App Store Link:** [Download on Apple App Store](https://apps.apple.com/au/app/app/id1553864135) **AppTail Page:** [https://apptail.io/app/family-doctor-QgXd/australia](https://apptail.io/app/family-doctor-QgXd/australia) ## Family Doctor Description Using Family Doctor, you can book doctor appointments anywhere, at any time with your favourite medical clinic. It’s easy to find, select and book your doctor, choosing a day and time that suits you and save your favourite clinic to make it even easier to book future appointments. You’ll also save time by checking in and seeing your place in the queue when you arrive. Booking is simple: 1. Search by your doctor's name, clinic name or see what's nearby 2. Select your preferred doctor, or first available doctor. 3. Secure your chosen date and time for your appointment By using the Family Doctor app, you'll also be able to: • Book appointments for children and family members • Request repeat scripts from your regular doctor online. • Access Telehealth appointments at the clinic • See the availability of doctors instantly • Get SMS and Push Notification reminders for appointments ## Family Doctor Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/99/b5/94/99b59441-563c-bc71-dec2-a17ff79c987d/1.png/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/86/7f/6d/867f6d5e-b8be-53e9-a264-29a19504e493/2.png/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/50/84/65/50846590-1459-0145-a4a5-4c2f39e59a93/3.png/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/f6/6f/9a/f66f9a92-04e1-f34a-e4ac-59e9a0db40f3/4.png/1242x2688.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ce/b2/69/ceb269c4-f08f-0542-ab4d-e1444e418fae/5.png/1242x2688.png) ## Family Doctor Rating Breakdown in Australia - 5 stars: 2,110 (80%) - 4 stars: 321 (12%) - 3 stars: 98 (4%) - 2 stars: 37 (1%) - 1 stars: 82 (3%) ## Family Doctor Reviews in Australia ### *---- "Not functional" Unable to chose a “type of service” as no choices provided. App is useless for me to use. Would appreciate if it could be fixed. -- Catiedyd, 2024-12-19 ### **--- "Needs improvement in order to be useful" I tried to book an appt for my son and found it impossible. I forgot my password but didn’t receive a reset link when I requested it, so had to create a new account. Then entered the first two words of the name of my clinic, but there were no search results for it. Yet I later found it in the list of nearby clinics, showing the same two words I entered with no luck. When I tried to book “for a family member”, it said there was no one to book for, but didn’t give me the option to add a family member at that point or anywhere intuitive in the app. I finally gave up, deleted the app, and will call the clinic instead. Please make this app more useful/functional. -- LBR0000, 2024-12-01 ### *---- "Terrible app never works properly and no assistance" This app is useless as it never works properly. I have deleted and re-downloaded many time and it’s still useless. Can’t make appointments as it says select option but does not show options. This week it isn’t showing forthcoming appointments. I emailed for help and received no reply. Utterly useless and frustrating app. -- EllyElly4444, 2024-10-10 ### *---- "Waste of time" Couldn’t find my gps surgery, couldn’t find any surgery in my area ,unable to send feedback that they’d asked for, pretty hopeless app, -- Mrs.Lush, 2024-09-02 ### *---- "Sometimes a bad app is worse than no app at all…" And this app is pretty much an example of this. It seems to get updates but never works properly. I have almost invariably had to give up and call them to make the booking. And I’m an IT consultant. So, I reckon I’m pretty handy with most technology. -- deejerydoo, 2024-07-11 ### *---- "Seriously bad App" I could not edit my daughters details to change her mobile number, I keep getting reminders for her appointments as it was my number when she was a child, she’s now an adult. So I delete her & re-add her with her new phone number. I go back to family members & the app has deleted my husband. So I re-add my husband….. go back to family members & the app has deleted my daughter! So I re-add my daughter & go back to family members & guess what? It’s deleted my husband AGAIN. My daughter can’t create her own account on her own phone through the app to book with her Dr as it says she’s a new patient at the clinic but she’s only ever gone to that clinic for 19yrs! I’d give the app 0 stars if I could. -- Kazza74, 2024-04-27 ### *---- "Unusable" Cannot access my old account as it says my email isn’t connected to an existing account, but when I attempt to create a new account the system won’t accept any new password even when all the number of characters, numbers and special characters is met or exceeded. -- Aus Boarder, 2024-02-29 ### *---- "Bad User Experience" Please consult a UX designer not the self-taught high school kid who is really good at programming. Designing for people is a special skill that most programmers, even the x10 ones, don’t have. Minor bug slipped through testing: screen where appointment type is required doesn’t display the type selection menu so you can’t proceed. Also consider automated UI testing. It’s all right AI will be giving that high school kid some good feedback. -- Infostud, 2024-02-21 ### ***-- "Less ability than previous version" The new version appears to be a bit more cumbersome than previous version due maybe to tighten security. Some changes I would like to see are - ability to login using thumbprint, ability to change user and family members details and ability to see family members appointments made using the app. I attempted to make these comments on the app itself but failed. In addition, there is a bug present. It asks you to select the appointment type from the list below but there is no list provided. -- Shanthieg, 2024-02-16 ### **--- "Appalling" Since the app was refreshed and updated you can no longer view family members appointments you make and you can’t verify your email address -- findingscarlet, 2024-01-25 [View all Family Doctor reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## Family Doctor Store Rankings | Chart | Country | Category | Rank | |-------|---------|----------|------| | Top Free | Australia | Medical | #46 | ## Family Doctor Discovered Keywords - hot doctor - mydoc - for health - telehealth - gp - hotdoc app - family doctor - the family doctor - family doctor app - family doctor group ## Family Doctor Available In - [Australia](https://apptail.io/app/family-doctor-QgXd/australia) - [New Zealand](https://apptail.io/app/family-doctor-QgXd/new-zealand) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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