Get an unlimited rotating closet delivered right to your door. Rent a new order as often as you want, for one flat price paid monthly! Select a plan to determine how many items you get per order. Upgrade, downgrade, or cancel your plan anytime. No Commitments.
You get free shipping both ways, free dry cleaning & insurance, recommendations from our stylists! Love the items that you rented?! You can buy what you love for 20-60% off retail prices.
Rent & shop on the go: receive iOS push notifications when it's time to check-in and select your next items! Manage your plan, check your rental history, and save all items you love.
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User Rating
4.23 out of 5
26 ratings
in United States
5 star
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Ratings History
Reviews
Don’t recommend
I was a huge FashionPass promoter for years but the quality and customer service has gone down hill. The app could also use some work.
overall wouldn’t recommend.
WARNING: they never highlight that dropping in a drop box puts you financially on the hook for those items. I’ve been out $$$ since my returns went missing out of a drop box. Not worth the risk of being on the hook for this when they never tell you that upfront
FP is my wardrobe cheat code!!
FashionPass has saved the day for me on many occasions! The launch of the app is a game changer, it’s so easy to navigate and now is accessible on the go!!! Not to mention I love that the notifications keep me coming back for more 💕!!
Best Rental Service
I have tried all the rental services and FashionPass is by far my favorite! I love the flexibility to return my items whenever I want and how fast my packages arrive. Plus they have all my favorite brands and have saved me literally so much money! Can’t recommend FashionPass enough!
5 STARS!
I’ve always dreamed of having an ever-changing wardrobe without breaking the bank, and FashionPass has turned that dream into a reality! This app is a game-changer and has made it super easy for me to place my next order as soon as I get the push notification I’m checked in! Not only is their customer service 11/10, the app is incredibly easy to navigate and love the Face ID option!
Fashion on the go!!
I love the easy ability to submit my order on the go on my phone and have my account saved there! I love the back button too so I don’t ever lose my spot on the page where I was browsing. I tend to use this app to place my orders more than the website and although I love both, the app flow is amazing. Thank you for creating a fun way to rent and shop!
Terrible Customer Service
If you have a question with billing or anything they only have a chat robot that is very ineffective at communicating. Not very fun if you have an issue.
YAY!!! TY Fp for making an app
The absolute best company- you all are so helpful and kind! Well worth the money
Excited about the app, needs improvement!
Super excited to see that FashionPass just rolled out an app! It’s much more convenient, but needs some fixes.
The app has a bar at the top to click on to use the fashionpass app, if you accidentally click on it, you’re directed to a webpage to download the app.
You also cannot close out of the app and keep items in your cart. I have lost my cart twice now by not placing my order in one sitting, which is really frustrating!
Buggy App and Poor UX
Love love love FashionPass, but the app could use some love too. The UX is pretty much the same as web and the information architecture needs to be re-worked to support better navigation for a user. The app also has at least one bug with text authentication, which is the primary with method your app guides users towards. The text code is delayed and, once populated, doesn’t work. You also need a back button on that screen so the user doesn’t have to exit the app to restart and login with email.
Great business idea and excited for the app to catch up!
App needs work
This is the same interface as their website. Very underwhelming user experience. Still feels like I’m using a web page to view content.