--- title: "FastCustomer: Fast customer service - Reviews, Revenue and Downloads in United States | Apple App Store" description: "**"Top 10 Smart-phone App of 2011" - TIME Magazine** Hate waiting on hold for customer service? Then don't! With a single tap, we navigate the phone tree to whichever department you need -- like te" --- # FastCustomer: Fast customer service — United States ![FastCustomer App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple5/v4/02/d9/26/02d926fe-2860-1548-fd04-a413c69c729e/mzl.qtkvrnzn.png/400x400bb.png) **Developer:** [FastCustomer](https://apptail.io/developer/fastcustomer-aeqc) **Category:** Lifestyle **Rating:** 2.7/5 (153 ratings) **Price:** Free **Bundle ID:** com.fastcustomer.FastCustomer **Store:** Apple App Store **Country:** United States **Version:** 3.0.2 (released 2014-12-01) **Original Release:** 2011-02-24 **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id421471487) **AppTail Page:** [https://apptail.io/app/fastcustomer-fast-customer-service-RGAk/united-states](https://apptail.io/app/fastcustomer-fast-customer-service-RGAk/united-states) ## FastCustomer Description **"Top 10 Smart-phone App of 2011" - TIME Magazine** Hate waiting on hold for customer service? Then don't! With a single tap, we navigate the phone tree to whichever department you need -- like tech support or billing -- then ring your phone once we've got an agent on the line. Featured on NBC, CBS, ABCNews, NYT, WIRED Magazine, The Washington Post and many more. See all at 3,000+ COMPANIES IN THE U.S. & CANADA * TelCos like AT&T, Verizon, Comcast, and DirecTV… * Banks like Chase, Bank of America, and Wells Fargo… * Airlines like United, US Air, Southwest, and Virgin… * Credit cards like VISA, AMEX, and Mastercard… * Retailers like Apple, Amazon, Best Buy, and Zappo's... And many, many more... WE LOVE TO MAKE OUR USERS SMILE "Absolutely by far the best app! A company was NOT listed and I 'suggested' it and in less than 2 days I had an email that it was added and they even tried it out to be sure it worked! Fabulous!!!!!" -- by KKDollface on Feb. 18, 2012 "I've only used it 3 or 4 times, but I love it! My husband got it and it's been a Godsend to him. He is very hard of hearing and sometimes he misses what number he is supposed to press for his particular problem when he has to choose from 8 or 9 different options. He often ends up choosing the wrong one and ends up back at the beginning with all the numbers being listed to him again. He would often hang up in frustration or wait for me to do it for him. So this app is more than just a time saver. Thank you so much!" -- by Janet H. on Jan. 25, 2012 "GENIUS! This app saves time and relieves headaches. This is what customer care should be … companies wait on you, not the other way around." -- by Bryan B. on Nov. 10, 2011 HOW IT WORKS 1. Choose the company you want to contact, tap "Have Someone Call Me" (you can even choose a department such as "Billing"). 2. That's it! Go back to your life; the next available agent will ring your phone. IF IT DOESN'T WORK PERFECTLY, WE WANT TO KNOW! * Email contact@fastcustomer.com if your experience isn't perfect. * We work our tails off for all our users. CONTACTING US * Twitter: @fastcustomer * Facebook: /fastcustomer * Website: fastcustomer.com * Email: contact@fastcustomer.com ## FastCustomer Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple2/v4/43/d3/cf/43d3cfd9-e7c6-44e8-5005-ecb57230b065/mzl.uffexvqt.jpg/640x1136bb.jpg) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple4/v4/c1/ac/7e/c1ac7ef8-f0fc-79dd-24fc-e085e81d4f47/mzl.dbqssizu.jpg/640x1136bb.jpg) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple4/v4/93/3b/94/933b94a7-e16a-ee39-4ec2-609d7c2495c3/mzl.dcnqgytb.jpg/640x1136bb.jpg) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple/v4/5b/81/28/5b81281b-3155-6cf0-0ad1-1a0e0e0b1b03/mzl.bfzmfckc.jpg/640x1136bb.jpg) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple4/v4/9f/6e/38/9f6e3891-73b6-b12a-3d7e-25ed772aa37c/mzl.vcfpfcrn.jpg/640x1136bb.jpg) ## FastCustomer Rating Breakdown in United States - 5 stars: 53 (35%) - 4 stars: 10 (7%) - 3 stars: 6 (4%) - 2 stars: 6 (4%) - 1 stars: 78 (51%) ## FastCustomer Reviews in United States ### *---- "Junk App" Junk app doesn’t work and they charge a high price for essentially no service. Don’t waste your money! There are other apps that offer this service for FREE and it actually works! -- Danik2012@, 2024-12-16 ### *---- "Skam" I paid $5 and it doesn’t work at all. It’s a skam -- Aliska99, 2023-11-01 ### *---- "They’ve blocked all pro costumers" I tried to contact their costumer service team after paying to be a pro subscriber , but my emails can’t be delivered and that’s the only means to communicate with them -- chachoraz, 2023-06-06 ### *---- "Used to be great" This app doesn’t work anymore -- Rusty_Trombone, 2022-12-23 ### *---- "Doesn’t work" Purchased a week ago. Every time there’s a company I’ve tried to call, I get a message saying “ we’re doing maintenance to our server, please they later…” -- tyronepro, 2022-05-11 ### *---- "Failed app and request for support" I wanted a company which was not on their list. If you pay $4.99 they will add any company you want on their list. I don’t mind paying for good programs so I went for it. When I sent it in, I had a message send failure and it would not go through. Then when I went to contact the company I had another message send failure. So as far as I’m concerned this company is not worth taking up any space in my phone. I will be canceling they iTunes with a refund request. Great idea, failed on delivery. -- DarVader55, 2021-12-15 ### **--- "Doesn’t work" I get on & choose who I want to call me, for it to say there’s no wait time. However, I’m currently on the phone waiting over 10 minutes, so there’s definitely a wait time. Sounds like a good idea, though. Let me know if it ever works. -- Cgriff94, 2021-07-13 ### *---- "“Conducting Server Maintenance" Service is unusable. An error is provided explaining that the service is unavailable due to server maintenance. Don’t bother with this app. -- MisterMike2143, 2021-04-29 ### *---- "Support and portal broken" I signed up for premium to add a new company. I tried to add a company, which generates an email that simply bounces. Then I tried to go to their website and log in, and their customer portal is down. Ironic that their entire goal is to make customer service better and their own customer service is literally non-functional. -- Bricnic101, 2021-03-28 ### *---- "Scam" Spent 4.99 to upgrade to pro version but couldn’t make it work. Sent emails to customer services but emails were bounced back. How do I get my money back? -- Pingsmile63, 2021-02-01 [View all FastCustomer reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## FastCustomer In-App Purchases | Item | Price | |------|-------| | FastCustomer Pro | $4.99 | ## FastCustomer Discovered Keywords - fast customer - fastcustomer - fast customer service ## Apps Similar to FastCustomer - [DropCar Parking NYC](https://apptail.io/app/dropcar-parking-nyc-Myg/united-states) - [FULL App](https://apptail.io/app/full-app-wbs/united-states) - [EZsalt](https://apptail.io/app/ezsalt-hrFc/united-states) - [HomeDiary](https://apptail.io/app/homediary-vxWd/united-states) - [8 Min Daf](https://apptail.io/app/8-min-daf-YFoe/united-states) - [UPenn Self Checkout](https://apptail.io/app/upenn-self-checkout-duhg/united-states) - [Moovn](https://apptail.io/app/moovn-rqlg/united-states) - [Mavriq](https://apptail.io/app/mavriq-ggOh/united-states) - [Cari User](https://apptail.io/app/cari-user-GFBi/united-states) - [Unpluq: Reduce Screen Time](https://apptail.io/app/unpluq-reduce-screen-time-mORl/united-states) ## FastCustomer Available In - [United States](https://apptail.io/app/fastcustomer-fast-customer-service-RGAk/united-states) - [Canada](https://apptail.io/app/fastcustomer-fast-customer-service-RGAk/canada) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io) - [Top Charts](https://apptail.io/top-iphone-apps) - [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*