---
title: "Feedback2Go - Reviews, Revenue and Downloads in Australia | Apple App Store"
description: "Feedback2Go allows customers travelling on NSW public transport, roads and waterways a quick and simple method to provide service-related feedback using their mobile device. It’s free and easy to use "
---

# Feedback2Go — Australia

![Feedback2Go App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/2e/a4/80/2ea480b9-869f-e272-e76b-8326ed950e1d/AppIcon-1x_U007emarketing-0-4-0-85-220.png/100x100bb.jpg)

**Developer:** [Transport for NSW](https://apptail.io/developer/transport-for-nsw-LPwb) (Australia)
**Category:** Travel
**Rating:** 4.2/5 (142 ratings)
**Price:** Free
**Bundle ID:** info.transportnsw.feedback
**Store:** Apple App Store
**Country:** Australia
**Version:** 1.0.4 (released 2020-05-31)
**Original Release:** 2016-09-16
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/au/app/app/id1086530180)
**AppTail Page:** [https://apptail.io/app/feedback2go-GvGd/australia](https://apptail.io/app/feedback2go-GvGd/australia)

## Feedback2Go Description
Feedback2Go allows customers travelling on NSW public transport, roads and waterways a quick and simple method to provide service-related feedback using their mobile device. It’s free and easy to use and quicker than calling and waiting to speak to an operator.

You can snap a photo, tag your location and identify the transport mode you want to comment on. You can describe the issue and submit feedback direct to Transport for NSW.  
 
Features and benefits:

• A mobile channel that makes it easier for you to provide feedback on major transport modes: Metro, Train, Bus, Ferry, Light Rail, Roads and Maritime.
• Include photos and location to assist with your feedback
• Icons make it easy to select the service or mode feedback relates to
• Describe the issue in your own words 
• Track your feedback and its status in real time.

## Feedback2Go Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/af/a1/03/afa103f3-cc34-2f99-5c11-1feb1cf41104/mzl.taczchly.png/392x696bb.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/66/d1/7c/66d17c0d-e619-7c38-9e76-d1b27df1953f/pr_source.png/392x696bb.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/ae/59/2c/ae592c7f-a297-dda6-69d1-74e454112a80/mzl.dfwvljvn.png/392x696bb.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/f9/38/e6/f938e6a9-4fe2-e05b-9f1c-2789419768ce/mzl.fhkahoim.png/392x696bb.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/69/f7/ab/69f7ab51-bbdb-4a78-0197-1504ea431ba8/mzl.grbtwkxt.png/392x696bb.png)

## Feedback2Go Rating Breakdown in Australia
- 5 stars: 91 (64%)
- 4 stars: 23 (16%)
- 3 stars: 11 (8%)
- 2 stars: 4 (3%)
- 1 stars: 13 (9%)

## Feedback2Go Reviews in Australia

### ****- "Responsive and easy. One issue"
I’ve found out that despite the app specifically mentioning “Your contact details will only be used if you request a response”, this is not the case. Your contact details if filled in are directly linked to all cases you submit, and will be used even if a response is not requested. This is a breach of the privacy policies the app developers list, and should be rectified in an update
-- jaymietreadwell, 2023-06-07

### *---- "Lazy"
The laziest most problematic transport workforce in the developed world
-- Tony 4@, 2020-06-06

### **--- "Inaccessible app design"
This app is very difficult. To use. The font is too small
There is too little contrast
Get in touch with f vision Australia for help in making it accessible
-- Readability Crusader, 2020-01-26

### ***-- "Getting There"
Great to have an app like this but would be good if it had specific inputs for different information to identify the bus rather than just free text.
-- ;$9)$(678@))7, 2020-01-15

### ****- "Not bad."
Not bad. Could be better.  Why didn’t they have their own categories in SnapSendSolve app? Developing their own app seems unnecessary. 

IMPROVEMENTS?
If you select the service it should show the nearest stop using GPS to the location given but ALLOW an override. 

It should automatically have the current date and time but ALLOW an override.
-- TJ.EJ, 2020-01-15

### ***** "Simple to use"
Easy to follow steps, does what it says with minimum fuss.
-- Paddeegee, 2018-06-26

### **--- "Waste of time?"
App is good, but responses from TfNSW are poor, with rarely any positive action being taken
-- Aussiegaigin, 2018-03-21

### *---- "Terrible"
What an invasion of privacy. Taking photos of workers without permission will lead to all sorts of false accusations
-- The Unknown Nutbag, 2016-11-27

### ***** "Cool app"
The app is the best for buss and train feedback
-- Bus man 8888888888, 2016-10-28

[View all Feedback2Go reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)





## Feedback2Go Available In
- [Australia](https://apptail.io/app/feedback2go-GvGd/australia)
- [Türkiye](https://apptail.io/app/feedback2go-GvGd/turkey)
- [Hong Kong SAR China](https://apptail.io/app/feedback2go-GvGd/hong-kong)
- [Indonesia](https://apptail.io/app/feedback2go-GvGd/indonesia)
- [Nepal](https://apptail.io/app/feedback2go-GvGd/nepal)
- [United Kingdom](https://apptail.io/app/feedback2go-GvGd/united-kingdom)
- [Brazil](https://apptail.io/app/feedback2go-GvGd/brazil)
- [Brunei](https://apptail.io/app/feedback2go-GvGd/brunei)
- [Belarus](https://apptail.io/app/feedback2go-GvGd/belarus)
- [Canada](https://apptail.io/app/feedback2go-GvGd/canada)
- [Switzerland](https://apptail.io/app/feedback2go-GvGd/switzerland)
- [Chile](https://apptail.io/app/feedback2go-GvGd/chile)
- [China](https://apptail.io/app/feedback2go-GvGd/china)
- [Colombia](https://apptail.io/app/feedback2go-GvGd/colombia)
- [Czechia](https://apptail.io/app/feedback2go-GvGd/czechia)
- [Germany](https://apptail.io/app/feedback2go-GvGd/germany)
- [Denmark](https://apptail.io/app/feedback2go-GvGd/denmark)
- [Dominican Republic](https://apptail.io/app/feedback2go-GvGd/dominican-republic)
- [Algeria](https://apptail.io/app/feedback2go-GvGd/algeria)
- [Ecuador](https://apptail.io/app/feedback2go-GvGd/ecuador)
- [Egypt](https://apptail.io/app/feedback2go-GvGd/egypt)
- [Spain](https://apptail.io/app/feedback2go-GvGd/spain)
- [Finland](https://apptail.io/app/feedback2go-GvGd/finland)
- [France](https://apptail.io/app/feedback2go-GvGd/france)
- [Greece](https://apptail.io/app/feedback2go-GvGd/greece)
- [Croatia](https://apptail.io/app/feedback2go-GvGd/croatia)
- [Hungary](https://apptail.io/app/feedback2go-GvGd/hungary)
- [Ireland](https://apptail.io/app/feedback2go-GvGd/ireland)
- [Israel](https://apptail.io/app/feedback2go-GvGd/israel)
- [India](https://apptail.io/app/feedback2go-GvGd/india)
- [Iceland](https://apptail.io/app/feedback2go-GvGd/iceland)
- [Italy](https://apptail.io/app/feedback2go-GvGd/italy)
- [Japan](https://apptail.io/app/feedback2go-GvGd/japan)
- [South Korea](https://apptail.io/app/feedback2go-GvGd/south-korea)
- [Kuwait](https://apptail.io/app/feedback2go-GvGd/kuwait)
- [Kazakhstan](https://apptail.io/app/feedback2go-GvGd/kazakhstan)
- [Lebanon](https://apptail.io/app/feedback2go-GvGd/lebanon)
- [Sri Lanka](https://apptail.io/app/feedback2go-GvGd/sri-lanka)
- [Lithuania](https://apptail.io/app/feedback2go-GvGd/lithuania)
- [Latvia](https://apptail.io/app/feedback2go-GvGd/latvia)
- [Madagascar](https://apptail.io/app/feedback2go-GvGd/madagascar)
- [North Macedonia](https://apptail.io/app/feedback2go-GvGd/north-macedonia)
- [Malta](https://apptail.io/app/feedback2go-GvGd/malta)
- [Mexico](https://apptail.io/app/feedback2go-GvGd/mexico)
- [Malaysia](https://apptail.io/app/feedback2go-GvGd/malaysia)
- [Nigeria](https://apptail.io/app/feedback2go-GvGd/nigeria)
- [Netherlands](https://apptail.io/app/feedback2go-GvGd/netherlands)
- [Norway](https://apptail.io/app/feedback2go-GvGd/norway)
- [New Zealand](https://apptail.io/app/feedback2go-GvGd/new-zealand)
- [Peru](https://apptail.io/app/feedback2go-GvGd/peru)
- [Philippines](https://apptail.io/app/feedback2go-GvGd/philippines)
- [Pakistan](https://apptail.io/app/feedback2go-GvGd/pakistan)
- [Poland](https://apptail.io/app/feedback2go-GvGd/poland)
- [Portugal](https://apptail.io/app/feedback2go-GvGd/portugal)
- [Romania](https://apptail.io/app/feedback2go-GvGd/romania)
- [Russia](https://apptail.io/app/feedback2go-GvGd/russia)
- [Saudi Arabia](https://apptail.io/app/feedback2go-GvGd/saudi-arabia)
- [Sweden](https://apptail.io/app/feedback2go-GvGd/sweden)
- [Singapore](https://apptail.io/app/feedback2go-GvGd/singapore)
- [Thailand](https://apptail.io/app/feedback2go-GvGd/thailand)
- [Tunisia](https://apptail.io/app/feedback2go-GvGd/tunisia)
- [Taiwan](https://apptail.io/app/feedback2go-GvGd/taiwan)
- [Ukraine](https://apptail.io/app/feedback2go-GvGd/ukraine)
- [United States](https://apptail.io/app/feedback2go-GvGd/united-states)
- [Vietnam](https://apptail.io/app/feedback2go-GvGd/vietnam)
- [United Arab Emirates](https://apptail.io/app/feedback2go-GvGd/united-arab-emirates)
- [South Africa](https://apptail.io/app/feedback2go-GvGd/south-africa)
- [Argentina](https://apptail.io/app/feedback2go-GvGd/argentina)
- [Austria](https://apptail.io/app/feedback2go-GvGd/austria)
- [Azerbaijan](https://apptail.io/app/feedback2go-GvGd/azerbaijan)
- [Belgium](https://apptail.io/app/feedback2go-GvGd/belgium)
- [Bulgaria](https://apptail.io/app/feedback2go-GvGd/bulgaria)
- [Bahrain](https://apptail.io/app/feedback2go-GvGd/bahrain)

---

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