Horrible app
Takes multiple tries to access my information, security “updates” and “identity verifications” cause endless loops between phone browser and app to the point that I have to request paper EOBs. Get your act together.
Description
With the fepblue app, you can:
Access your benefits:
• View and share your member ID card, and access important contact numbers 24/7.
• Check your benefits and coverage for common procedures and services.
• Track your deductible and out-of-pocket maximums. *
• Access medical and pharmacy claims. *
• View, download and share your Explanation of Benefits (EOB).
Get care:
• Call the 24/7 Nurse Line or use our TeleHealth services by Teladoc Health®.
• Find nearby providers and urgent care centers.
• Access Overseas coverage.
Use health and wellness resources:
• View your MyBlue® Wellness Card balance and find ways to earn and spend rewards.
• Track rewards and monitor progress toward health goals.
• Send secure messages to FEP customer service for claims, enrollment or other questions.
• Receive important reminders directly on your mobile device (with permission).
• Stay connected through our website and social media channels.
*Please allow up to 10 days for claim updates to reflect on your account.
• You can find providers and urgent care centers without logging in. However, you'll need your MyBlue username and password to access benefit information.
• Don’t have an account? Sign up here: fepblue.org/signup
Your information is secure
- We use advanced security technology and industry best practices to protect your information. Your account is accessible only through your MyBlue login.
- To ensure the highest level of security, keep both your app and phone operating system up to date.
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Access your benefits:
• View and share your member ID card, and access important contact numbers 24/7.
• Check your benefits and coverage for common procedures and services.
• Track your deductible and out-of-pocket maximums. *
• Access medical and pharmacy claims. *
• View, download and share your Explanation of Benefits (EOB).
Get care:
• Call the 24/7 Nurse Line or use our TeleHealth services by Teladoc Health®.
• Find nearby providers and urgent care centers.
• Access Overseas coverage.
Use health and wellness resources:
• View your MyBlue® Wellness Card balance and find ways to earn and spend rewards.
• Track rewards and monitor progress toward health goals.
• Send secure messages to FEP customer service for claims, enrollment or other questions.
• Receive important reminders directly on your mobile device (with permission).
• Stay connected through our website and social media channels.
*Please allow up to 10 days for claim updates to reflect on your account.
• You can find providers and urgent care centers without logging in. However, you'll need your MyBlue username and password to access benefit information.
• Don’t have an account? Sign up here: fepblue.org/signup
Your information is secure
- We use advanced security technology and industry best practices to protect your information. Your account is accessible only through your MyBlue login.
- To ensure the highest level of security, keep both your app and phone operating system up to date.
Screenshots
fepblue FAQ
-
Is fepblue free?
Yes, fepblue is completely free and it doesn't have any in-app purchases or subscriptions.
-
Is fepblue legit?
⚠️ The fepblue app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Thanks for the vote -
How much does fepblue cost?
fepblue is free.
-
What is fepblue revenue?
To get estimated revenue of fepblue app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
4.58 out of 5
44,137 ratings in United States
5 star
34,035
4 star
6,245
3 star
1,300
2 star
641
1 star
1,916
Ratings History
fepblue Reviews
Site Down
The site has been down for almost 48 hours that I have been trying to log on. Critical time with the 2025 changes and can’t get info needed for meds, Dr. visits, etc.
Poorly designed app
Too many compartmental web sites being assembled as one app. No one had paid attention to human centric designs ( HCD). Because each web page is built or assembled separately lees asking for Cookie information number of times. Bad user interface and navigation. Hard to find right information. Please redesign the entire app and the full web site. Lacking quality from so many years.
Horrific and frustrating
This application has a lot of bugs, takes you for loops, had to sign in severas times, because it will be loadong forever. I was red lots of time looking for providers and didn’t work. The program for the incentives is also really bad. It did not give me credit for taking the Assesment and while i was in vacation with no internet available erased everything and lost my input. It is frustrating.
2.2.0 Version Still Has Same Bugs
Newest 2.2.0 version has not fixed bugs. Still can’t print EOBs because clicking on the Share icon on top right of EOB page just kicks me out of the app. I still must enter a verification code each time I log in, even though it said I was verified for 4 months. This app is a mess! Use the FepBlue website - it’s better.
Forced update of hardware to run this app.
Maybe stop updating to minimum OS requirements that are so high? Not everyone wants or needs the latest iPhones. I just want to look at my available providers, apparently I need to buy a new phone to do that for security reasons?
How is this the standard of healthcare information in the US?
Complicated, difficult to navigate, hard to understand, confusing, unintuitive content obviously delivered to meet a threshold of compliance instead of customer benefit or utility. What a mess.
Horrible
This app is totally useless!!! Even though I changed plans the app is still Showing all my old plan info on the id cards on the app !!! Total Waste of time !!
Will not log me in
This app used to be great. Now it just freezes when I try to login and constantly sends verification codes and no place to enter them.
Confusing app
One of the most confusing & time consuming web sites I’ve used. Difficult to navigate.
Store Rankings
Ranking History
Category Rankings
|
Chart
|
Category
|
Rank
|
|---|---|---|
|
Top Free
|
|
241
|
Keywords
fepblue
my cross
myblue
my blue app
blue cross mass
blue cross blue shield new york
fed
bcbs oklahoma
my association app
blue cross blue shield federal
fepblue Competitors
| Name | Downloads (30d) | Monthly Revenue | Reviews | Ratings | Recent release | |
|---|---|---|---|---|---|---|
VA: Health and Benefits
US Dept. of Veterans Affairs
|
View
|
View
|
100
|
|
3 weeks ago | |
CVS Specialty
|
View
|
View
|
100
|
|
1 month ago | |
Livongo
Better health. Fewer hassles.
|
View
|
View
|
100
|
|
4 months ago | |
BCBSM
|
View
|
View
|
20
|
|
2 weeks ago | |
BCBSMA MyBlue Member App
|
View
|
View
|
100
|
|
1 month ago | |
myBlue
|
View
|
View
|
97
|
|
1 week ago | |
Aetna Vision℠ Preferred
|
View
|
View
|
20
|
|
4 weeks ago | |
GEHA
Access your account instantly
|
View
|
View
|
100
|
|
3 weeks ago | |
BCBS FEP Vision
Vision care is important
|
View
|
View
|
0
|
|
1 month ago | |
BCBS FEP Dental
|
View
|
View
|
48
|
|
1 month ago |
fepblue Installs
Last 30 days
fepblue Revenue
Last 30 daysfepblue Revenue and Downloads
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App Info
- Category
- Health Fitness
- Publisher
- Blue Cross Blue Shield Association
- Languages
- English
- Recent release
- 2.2.0 (3 days ago )
- Released on
- Oct 2, 2017 (7 years ago )
- Also available in
- United States, Japan, Germany, China, United Kingdom, France, Philippines, Hong Kong SAR China, Italy, Canada, Brazil, Mexico, Switzerland, Thailand, Türkiye, India, New Zealand, Austria, Romania, Nigeria, Netherlands, Norway, Malaysia, Peru, Lebanon, Pakistan, Poland, Portugal, Israel, Russia, Saudi Arabia, Sweden, Singapore, Taiwan, Ukraine, Vietnam, South Africa, Algeria, Argentina, Australia, Azerbaijan, Belgium, Bulgaria, Belarus, Chile, Colombia, Czechia, Denmark, Dominican Republic, Kazakhstan, Ecuador, Egypt, Spain, Finland, Greece, Hungary, Indonesia, Ireland, United Arab Emirates, South Korea, Kuwait
- Last Updated
- 4 days ago
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