--- title: "Fido My Account - Reviews, Revenue and Downloads in Canada | Apple App Store" description: "Fido connects Canadians through its amazingly fast LTE network, delivering seamless connectivity and lightning-fast speeds for all your needs. Get the Fido My Account app so you can manage your accoun" --- # Fido My Account — Canada > Track data usage & pay bills ![Fido My Account App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ec/d5/82/ecd5822a-0be2-4483-f6f4-4316a68a38e1/AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/434x0w.png) **Developer:** [Fido Solutions](https://apptail.io/developer/fido-solutions-TeQ) (Canada) **Category:** Utilities **Rating:** 4.1/5 (51,370 ratings) **Price:** Free **Bundle ID:** com.fido.fivemobile.myaccount **Store:** Apple App Store **Country:** Canada **Version:** 4.51.1 (released 2026-03-17) **Original Release:** 2009-11-24 **Languages:** English, French **App Store Link:** [Download on Apple App Store](https://apps.apple.com/ca/app/app/id337632423) **AppTail Page:** [https://apptail.io/app/fido-my-account-Tq/canada](https://apptail.io/app/fido-my-account-Tq/canada) ## Fido My Account Description Fido connects Canadians through its amazingly fast LTE network, delivering seamless connectivity and lightning-fast speeds for all your needs. Get the Fido My Account app so you can manage your account and services, it’s never been easier. Track your data usage with Data Bytes™, set wireless alerts, make secure payments, and access your account safely anytime, anywhere. Stay on top of your plan and usage Quickly check your plan details, upgrade options and account balance. Compare rates, review other plans and select add-ons to customize your services. You can also upgrade your device or check eligibility directly in the app. Track data usage and set alerts Keep an eye on your data usage with real-time tracking and set up notifications to avoid going over your data. Staying within your plan and budget has never been simpler. Manage SIM and eSIM • Activate, swap or manage your SIM or eSIM directly in the app. • Manage your family’s mobile lines all in one place to keep everyone connected. 24/7 support anytime you need it • Get support whenever you need it with our robust selection of support articles. • Chat with our virtual assistant, always ready to help. Data Bytes™ – 5 Extra Hours of Data • Get 5 extra hours of data each month on select Fido Pulse™ plans! • Activate 1 free hour of data, 5 times a month, with a simple shake of your phone in the Fido My Account app. • Stream, share and surf worry-free—no WiFi needed! Travelling • If you’re travelling out of the country or province you can check travel options and features on your plan • Choose when to hold or suspend your service for a short while, if you’re going out of town. Exclusive Rogers Bank offers – available for Fido customers too • Discover special offers from Rogers Bank directly through the app. • Earn unlimited cash-back rewards with Rogers Red Mastercard, on all your purchases, redeemable anywhere Mastercard is accepted. Enjoy the benefits of no annual fee and get rewarded for everyday spending. Customize add-ons and services • Choose the add-ons you need, like extra data, long distance and voicemail. • Change your number or add roaming options to match your plans. Track orders and stay updated • Track your orders in real-time • Stay informed with our “What’s New” section to learn about the latest app features. • Secondary users can use the “guest login” with their mobile number to view usage and manage their line. Why choose the Fido MyAccount app? • Manage account and services: pay bills, check mobile data usage and set wireless data alerts • Secure login: safe and easy access to your account • Plan and add-ons: check plans, upgrade options, and customize add-ons • Device upgrades: upgrade your device or check eligibility • SIM/eSIM: activate or swap your SIM or eSIM seamlessly in the app • 24/7 support: get help anytime with our virtual assistant • Travel options: manage roaming and travel settings on the go • Exclusive Rogers Bank offers • Family management: manage all your family’s lines in one place Download the Fido My Account app today to manage your Fido account and services right at your fingertips and stay connected wherever you go. Love us? Give us a follow on social: Learn more at ## Fido My Account Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/a9/f7/39/a9f7390b-6fdc-63c6-aade-cb81084be791/2897b515-1dd5-49ac-a180-8c0698ff103d_Fido_5.5_iOS_usage_EN.png/1242x2208.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/f6/69/56/f66956b7-a638-6d71-afdb-9becae7f83e9/8c26c1ca-f189-43db-bf9f-7e5dfc28f7b4_Fido_5.5_iOS_billing_EN.png/1242x2208.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/da/63/c8/da63c8d1-904e-3391-fcec-f7f672512576/2a097f69-117c-4296-a4bc-e2b7679b2678_Fido_5.5_iOS_5XH_EN.png/1242x2208.png) ## Fido My Account Rating Breakdown in Canada - 5 stars: 32,253 (63%) - 4 stars: 6,473 (13%) - 3 stars: 3,744 (7%) - 2 stars: 1,933 (4%) - 1 stars: 6,967 (14%) ## Fido My Account Reviews in Canada ### *---- "Similar to the website" I can’t sign in. Worst update. Deleted it. -- dsilva, 2024-12-25 ### *---- "Customer service/promotions" I used to get promotions for extra data and extras in general but they don’t care about long term customers any more so it’s looking like the best option is to switch to a new one once Boxing Day rolls around. -- LKSQRD, 2024-12-18 ### *---- "Fix your app." This app never works. How come in order to sign in, it has to open an external page? Just incorporate the sign in into the app…. no? Because i press sign in, and sit on a blank screen in the external page and it never loads. And if I do manage to sign in, in order to do almost anything other than pay your bill it opens an external page. What’s the point of even having an app if it brings you to the website to get anything done, which also doesn’t work half the time? Useless. Crazy that a large telecommunications company can’t figure out how to design a working app for the phones they sell. -- thereallanzda, 2024-12-05 ### *---- "Not a good experience as a new customer" App will not allow you to view your account without allowing location permissions. And no, I do not want to turn it off “later”. Sketchy practice for this provider. Just use the web interface to avoid this nonsense. -- Mkmkmkmk34, 2024-12-02 ### *---- "Bad" I’d like to give a review except it didn’t work. Wanted me to allow tracking and if not would not open. -- Busabri, 2024-11-21 ### *---- "Useless" Useless , can’t do anything with both log in or account access, waste of time -- DBZ_real, 2024-11-17 ### *---- "Update App please" Update this App please! 🙏 -- Chris.1$#, 2024-11-09 ### *---- "Login is broken" First it does not remember me for any long period of time. Second, the login web link keeps hanging so now I can’t even login! -- Darkin20, 2024-11-05 ### *---- "Cant access the app" I can't log in on my app when connected to wifi. I tried different wifies and it always says no internet but when using my data I can log in or access the app. For sure it's not my wifi that has a problem since tried to connect to other wifi and it's the same. I can access different apps when connected to any wifi only the Fido app is not working. It's so frustrating -- john89!, 2024-11-03 ### *---- "Can’t open" My app wouldn’t download to open it now dose NOT work -- Mac1987., 2024-10-26 ### ***** "Logs me out all the time" Why does it log me out so much, I wish they would fix this. It’s annoying having to sign in constantly -- :kds:, 2024-10-21 ### *---- "Garbage" Garbage -- Phoolu, 2024-10-08 ### **--- "Works when it wants to" Don’t know why it’s telling me I’m not online when I pay for data to be online. Why does the app worry about whether I’m on Wi-Fi? Just use my data. I wanna know how much that I have left. -- Tracy 420 the Daring, 2024-10-05 ### **--- "Can’t get past the Dog multiple times" The web page 25% of the time at least will not open so I can access my 1 hour free which is the most upsetting as well as trying to figure out how much data I have. They need to fix it. The web page when it works is great otherwise. I would give it 5 stars if they fix the problem. This has been going on for more than a year. It will once said no access to internet when I can clearly get on anything else on my iPhone. :( -- Angbyrd adik, 2024-10-04 ### *---- "Garbage" Broken after latest iOS update. Login screen just stays blank and doesn’t reload. Great job guys -- Solid_Liquid_Gas Snake, 2024-10-04 ### *---- "Bad app. Keeps asking for password!" The Fido app should remember we have already logged in and not require use to enter our password every single time we launch the Fido app!!!! 😤😤 -- Kamenrida, 2024-09-28 ### ***-- "“My Account” as app name" Please change it. Throws off alphabetical ordering. -- Pita.O, 2024-09-19 ### **--- "Add apple pay please" Automatic payment method isn’t working, I should enter payment details every time, that’s super inconvenient. And every time I should log in again and again - why so complicated? That would be great if there’s any chance to pay with apple pay, it’s 2024 now! -- mal_anna_2020, 2024-09-14 ### ***** "🛟" Allô mon app dans mon cell iPhone ne s’ouvre pas! 🆘 -- Cocooning2, 2024-09-13 ### *---- "Can’t Log in" App won’t even load since the last 2 updates just a blank white screen I’ve deleted and reinstalled the app and still have the same issue. Did Fido hire a bunch of kindergarteners to run this app? -- Nemo509, 2024-09-11 [View all Fido My Account reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews) ## Fido My Account Store Rankings | Chart | Country | Category | Rank | |-------|---------|----------|------| | Top Free | Canada | Utilities | #45 | | Top Free | Nigeria | Utilities | #449 | ## Fido My Account Discovered Keywords - imobile - my account - myaccount - koodo self serve - koodo mobile app - kodoo - my account lite - koodoo - koodo - fiso ## Apps Similar to Fido My Account - [MyRogers - Manage your account](https://apptail.io/app/myrogers-manage-your-account-Sq/canada) - [MyBell](https://apptail.io/app/mybell-RNe/canada) - [Coinamatic CP Mobile](https://apptail.io/app/coinamatic-cp-mobile-ozn/canada) - [Rogers Xfinity](https://apptail.io/app/rogers-xfinity-FFq/canada) - [Hydro-Québec](https://apptail.io/app/hydro-quebec-QrK/canada) - [Virgin Plus My Account](https://apptail.io/app/virgin-plus-my-account-RrK/canada) - [My TELUS](https://apptail.io/app/my-telus-UrK/canada) - [MyRogers (Shaw)](https://apptail.io/app/myrogers-shaw-AaT/canada) - [Freedom Mobile My Account](https://apptail.io/app/freedom-mobile-my-account-mfmb/canada) - [P$ Mobile Service](https://apptail.io/app/p-mobile-service-nfmb/canada) ## Fido My Account Available In - [Canada](https://apptail.io/app/fido-my-account-Tq/canada) - [China](https://apptail.io/app/fido-my-account-Tq/china) - [United States](https://apptail.io/app/fido-my-account-Tq/united-states) - [India](https://apptail.io/app/fido-my-account-Tq/india) - [Ghana](https://apptail.io/app/fido-my-account-Tq/ghana) - [France](https://apptail.io/app/fido-my-account-Tq/france) - [South Korea](https://apptail.io/app/fido-my-account-Tq/south-korea) - [United Kingdom](https://apptail.io/app/fido-my-account-Tq/united-kingdom) - [Brazil](https://apptail.io/app/fido-my-account-Tq/brazil) - [Taiwan](https://apptail.io/app/fido-my-account-Tq/taiwan) - [Australia](https://apptail.io/app/fido-my-account-Tq/australia) - [Japan](https://apptail.io/app/fido-my-account-Tq/japan) - [Philippines](https://apptail.io/app/fido-my-account-Tq/philippines) - [Mexico](https://apptail.io/app/fido-my-account-Tq/mexico) - [Hong Kong SAR China](https://apptail.io/app/fido-my-account-Tq/hong-kong) - [Vietnam](https://apptail.io/app/fido-my-account-Tq/vietnam) - [United Arab Emirates](https://apptail.io/app/fido-my-account-Tq/united-arab-emirates) - [Türkiye](https://apptail.io/app/fido-my-account-Tq/turkey) - [Saudi Arabia](https://apptail.io/app/fido-my-account-Tq/saudi-arabia) - [Colombia](https://apptail.io/app/fido-my-account-Tq/colombia) - [Germany](https://apptail.io/app/fido-my-account-Tq/germany) - [Italy](https://apptail.io/app/fido-my-account-Tq/italy) - [Nigeria](https://apptail.io/app/fido-my-account-Tq/nigeria) - [Spain](https://apptail.io/app/fido-my-account-Tq/spain) - [Ukraine](https://apptail.io/app/fido-my-account-Tq/ukraine) - [Ireland](https://apptail.io/app/fido-my-account-Tq/ireland) - [Pakistan](https://apptail.io/app/fido-my-account-Tq/pakistan) - [Russia](https://apptail.io/app/fido-my-account-Tq/russia) - [Lebanon](https://apptail.io/app/fido-my-account-Tq/lebanon) - [Egypt](https://apptail.io/app/fido-my-account-Tq/egypt) - [Singapore](https://apptail.io/app/fido-my-account-Tq/singapore) - [Belgium](https://apptail.io/app/fido-my-account-Tq/belgium) - [New Zealand](https://apptail.io/app/fido-my-account-Tq/new-zealand) - [Switzerland](https://apptail.io/app/fido-my-account-Tq/switzerland) - [South Africa](https://apptail.io/app/fido-my-account-Tq/south-africa) - [Chile](https://apptail.io/app/fido-my-account-Tq/chile) - [Thailand](https://apptail.io/app/fido-my-account-Tq/thailand) - [Ecuador](https://apptail.io/app/fido-my-account-Tq/ecuador) - [Malaysia](https://apptail.io/app/fido-my-account-Tq/malaysia) - [Netherlands](https://apptail.io/app/fido-my-account-Tq/netherlands) - [Kazakhstan](https://apptail.io/app/fido-my-account-Tq/kazakhstan) - [Kuwait](https://apptail.io/app/fido-my-account-Tq/kuwait) - [Peru](https://apptail.io/app/fido-my-account-Tq/peru) - [Kenya](https://apptail.io/app/fido-my-account-Tq/kenya) - [Qatar](https://apptail.io/app/fido-my-account-Tq/qatar) - [Portugal](https://apptail.io/app/fido-my-account-Tq/portugal) - [Czechia](https://apptail.io/app/fido-my-account-Tq/czechia) - [Azerbaijan](https://apptail.io/app/fido-my-account-Tq/azerbaijan) - [Sweden](https://apptail.io/app/fido-my-account-Tq/sweden) - [Poland](https://apptail.io/app/fido-my-account-Tq/poland) - [Austria](https://apptail.io/app/fido-my-account-Tq/austria) - [Dominican Republic](https://apptail.io/app/fido-my-account-Tq/dominican-republic) - [Mauritius](https://apptail.io/app/fido-my-account-Tq/mauritius) - [Macao SAR China](https://apptail.io/app/fido-my-account-Tq/macau) - [Sri Lanka](https://apptail.io/app/fido-my-account-Tq/sri-lanka) - [Uganda](https://apptail.io/app/fido-my-account-Tq/uganda) - [Norway](https://apptail.io/app/fido-my-account-Tq/norway) - [Angola](https://apptail.io/app/fido-my-account-Tq/angola) - [Nepal](https://apptail.io/app/fido-my-account-Tq/nepal) - [Greece](https://apptail.io/app/fido-my-account-Tq/greece) - [Indonesia](https://apptail.io/app/fido-my-account-Tq/indonesia) - [Lithuania](https://apptail.io/app/fido-my-account-Tq/lithuania) - [Latvia](https://apptail.io/app/fido-my-account-Tq/latvia) - [Panama](https://apptail.io/app/fido-my-account-Tq/panama) - [Romania](https://apptail.io/app/fido-my-account-Tq/romania) - [Bahrain](https://apptail.io/app/fido-my-account-Tq/bahrain) - [Argentina](https://apptail.io/app/fido-my-account-Tq/argentina) - [Uzbekistan](https://apptail.io/app/fido-my-account-Tq/uzbekistan) - [Armenia](https://apptail.io/app/fido-my-account-Tq/armenia) - [Cyprus](https://apptail.io/app/fido-my-account-Tq/cyprus) - [Bermuda](https://apptail.io/app/fido-my-account-Tq/bermuda) - [Finland](https://apptail.io/app/fido-my-account-Tq/finland) - [Croatia](https://apptail.io/app/fido-my-account-Tq/croatia) - [Hungary](https://apptail.io/app/fido-my-account-Tq/hungary) - [Cayman Islands](https://apptail.io/app/fido-my-account-Tq/cayman-islands) - [Malta](https://apptail.io/app/fido-my-account-Tq/malta) - [Denmark](https://apptail.io/app/fido-my-account-Tq/denmark) - [Mali](https://apptail.io/app/fido-my-account-Tq/mali) - [Jamaica](https://apptail.io/app/fido-my-account-Tq/jamaica) - [Slovenia](https://apptail.io/app/fido-my-account-Tq/slovenia) - [Slovakia](https://apptail.io/app/fido-my-account-Tq/slovakia) - [Senegal](https://apptail.io/app/fido-my-account-Tq/senegal) - [Tunisia](https://apptail.io/app/fido-my-account-Tq/tunisia) - [Bulgaria](https://apptail.io/app/fido-my-account-Tq/bulgaria) - [Israel](https://apptail.io/app/fido-my-account-Tq/israel) - [Grenada](https://apptail.io/app/fido-my-account-Tq/grenada) - [Honduras](https://apptail.io/app/fido-my-account-Tq/honduras) - [North Macedonia](https://apptail.io/app/fido-my-account-Tq/north-macedonia) - [Namibia](https://apptail.io/app/fido-my-account-Tq/namibia) - [Madagascar](https://apptail.io/app/fido-my-account-Tq/madagascar) - [Luxembourg](https://apptail.io/app/fido-my-account-Tq/luxembourg) - [Oman](https://apptail.io/app/fido-my-account-Tq/oman) - [Uruguay](https://apptail.io/app/fido-my-account-Tq/uruguay) - [Algeria](https://apptail.io/app/fido-my-account-Tq/algeria) - [Belize](https://apptail.io/app/fido-my-account-Tq/belize) - [Belarus](https://apptail.io/app/fido-my-account-Tq/belarus) - [Estonia](https://apptail.io/app/fido-my-account-Tq/estonia) - [Paraguay](https://apptail.io/app/fido-my-account-Tq/paraguay) - [Iceland](https://apptail.io/app/fido-my-account-Tq/iceland) - [Brunei](https://apptail.io/app/fido-my-account-Tq/brunei) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io) - [Top Charts](https://apptail.io/top-iphone-apps) - [Sign Up for Full Access](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*