Fiix CMMS - Reviews, Revenue and Downloads - Apple App Store

Description

The mobile CMMS app trusted by over 3500 companies to complete over 7 million work orders every year.

Fiix CMMS makes it easy to manage thousands of assets, work orders, and parts in one place. Help your team find, fix, and prevent breakdowns while planning, tracking, and optimizing maintenance tasks with a few clicks. This user-friendly application allows you to access everything from work requests to spare parts records from anywhere, at any time. You can even access your data when you aren’t connected to the internet.

Some key features of the app include:

- Work order management: Easily create and assign work orders for maintenance tasks, and track their progress from start to finish.

- Asset management: Keep track of all your organization's assets, including their location, condition, open work orders, and recent maintenance history.

- Spare parts inventory tracking: Keep track of spare parts inventory and quickly associate needed spare parts with a work order.

- Offline mode: Use the app offline without an internet connection. This is especially useful for organizations with remote or field-based operations.

- Photo attachments: Attach photos to records to provide a visual record of the maintenance task, making it easier to understand the problem and identify potential issues in the future.

- Barcode scanning: Scan barcodes on assets and parts to quickly find and access a specific item in the CMMS, without having to manually search for it.

- E-signatures: Sign off on work orders directly on your device to streamline the approval process and eliminate the need for paper-based signatures.

- Custom language localization: Use the app in your preferred language with customized translations.

- Multi-location support: Manage maintenance tasks across multiple locations from one central platform.

- Failure codes: Apply failure codes to a work order and view related maintenance history to quickly identify common issues and take steps to prevent them in the future.

- Notifications: Notify users about important events, such as when a work order is assigned to a user.

- Work request submission: Allow anyone in your organization to submit a request for maintenance, even without a license.

Fiix CMMS is a powerful tool that helps organizations improve maintenance operations, increase productivity, and reduce downtime. Whether you're a facility manager, maintenance supervisor, or technician, Fiix CMMS is the perfect solution for managing all your maintenance needs.

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User Rating

3.5 out of 5

2 ratings in United States

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Ratings History

Reviews

Garbage app

This app is horrible to use with a phone

Company is a scam

Their product is not very good. They hide how to cancel and try to get you stuck in an endless cycle of payments! Avoid this app and this company at all costs. There are better products out there.

Fiix is NOT user friendly.

I can tell you from recent experience, that FIIX on IOS is not reliable. It is not user friendly. The customer service you receive is not helpful, and our company has spent more time fixing fiix than actually fixing machines.

Poor development on this app

we can not see a lot of information, no BOM for parts and machines and we uses last app because this one have limited functionality

Liked the last version better

I don’t like the fact that after the last update/version, the ability to see work orders from all techs is gone. Now, even with all filters on, I can only see my work orders. The last version had 6,7,8 pages going back several months with all work orders, be it open, closed, in progress etc. that you could view for troubleshooting etc. Please make it like that again.

Part Add

overall FIIX is a great product! The mobile app is decent but would like to see more features on it. Would be nice to have the ability to add new parts in under parts (from mobile app) and also ability to add a photo / picture of the part from your mobile device and upload it (much like what you can do on assets). This would make adding a photo of a part so much easier!!! Also Right now when you press the + button under parts it shows new work order. Instead of new work order it would be great to be able to add a new part instead.

Inefficiently designed

The app is hard to use and confusing. you can tell it was designed by people who have never worked in maintenance before. It’s hard to locate the equipment your searching for. It’s over all redundant and inefficient.

Needs improvements

Let me input data from the app. Like the desktop version.

Not good enough yet

I got used to the app. Never cared for it much, but it’s useable, however, with the latest updates, they took away to work order counts that showed the number of work orders you have, and I miss that feature a lot

Desktop is Awesome/App needs work

Overall FiiX is top notch as a CMMS the desktop environment is very easy to use and navigate. The app is improving but is still pretty limited. With the most recent update they have given us the ability to see ALL work orders not just those assigned to the user or anyone that reports to that user. However the filter is broken. The only work orders you will see, even though you filter for a specific “status” are the Active ones. Any work orders that are part of the Pending category will not show up. You can find them just like always from the desktop and then change the status back to an active type so your technician can see it again. This is limiting for the technician who is active in the system and uses it to actually track the status of his/her work. You should be able to see any work order type that you filter for, thus the reason you filtered for it…

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