---
title: "Firefly Health - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Get started with Firefly Primary Care and/or the Firefly Health Plan. With Firefly, you&#039;ll get your own team of primary care providers for everyday and ongoing health support. If you have a Firefly he"
---

# Firefly Health — United States
> Health Insurance, Primary Care

![Firefly Health App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/90/f2/8b/90f28b4f-e0d3-5e69-05d5-739aa37c7a56/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [Firefly Healthcare](https://apptail.io/developer/firefly-healthcare-uMQ)
**Category:** Health Fitness
**Rating:** 3.9/5 (103 ratings)
**Price:** Free
**Bundle ID:** com.fireflyhealth
**Store:** Apple App Store
**Country:** United States
**Version:** 1.96.1 (released 2026-05-26)
**Original Release:** 2018-08-25
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1396647655)
**AppTail Page:** [https://apptail.io/app/firefly-health-Wap/united-states](https://apptail.io/app/firefly-health-Wap/united-states)

## Firefly Health Description
Get started with Firefly Primary Care and/or the Firefly Health Plan. With Firefly, you&#039;ll get your own team of primary care providers for everyday and ongoing health support. If you have a Firefly health plan for your medical insurance, you can check your coverage and claims and chat with our friendly guides to answer all your coverage and billing questions. Whether you need a quick question answered, a same-day appointment, or guidance on managing chronic conditions, we&#039;re here to help.


KEY FEATURES FOR FIREFLY PRIMARY CARE MEMBERS:
• Chat: Get fast answers to your care or coverage questions anytime.
• Video Visits: Book visits and connect face-to-face with your care team from your phone.
• Prescription Management: Refill prescriptions easily and track your medications.
• Referrals: Get guidance on finding the right Firefly Nearby location or specialists.
• Personalized Care Plans: View and track your custom care plans with your care team.


KEY FEATURES FOR FIREFLY HEALTH PLAN MEMBERS:
• Digital ID Card: Access your member ID card wherever you go.
• Claims Details: Review your claims and understand your coverage.
• Request a Care Key: Reach out for provider recommendations for lower copays and coinsurance 
• Coverage Details: View specific information about your medical and pharmacy coverage 


ABOUT FIREFLY PRIMARY CARE: 
If you enroll in Firefly Primary Care, you&#039;ll get a new PCP (and care team). We believe that many heads are better than one — so instead of one provider, we give you a physician, nurse practitioner, and health guide who all work together to help you feel your very best. Your Firefly team will be able to handle all your primary care needs, ranging from preventative care to acute concerns, managing chronic conditions, and coordinating with any specialists you may have. 


• Preventive Care: Stay healthy with screenings, wellness visits, and health coaching.
• Routine Care: Get help with colds, infections, aches, and pains.
• Chronic Condition Management: Manage asthma, diabetes, high blood pressure, and more.
• Mental Health Support: Access mental health resources with referrals from your care team.

When you need in-person primary care (for example, a physical exam or a swab), your Firefly care team will guide you to Firefly Nearby providers in your area – these may be urgent care clinics, clinics with retail stores, or even providers that come to your home.


HAVE A FIREFLY HEALTH PLAN?
You may have a Firefly health plan through your employer-sponsored health plan. With your Firefly plan, you&#039;ll get affordable, high-quality healthcare. Enroll in Firefly Primary Care, get support finding great in-network providers, view information on your coverage and claims, and chat with our member guides anytime about questions or concerns. Download the Firefly app for additional coverage details specific to your plan.


HAVE MORE QUESTIONS? 
Learn more at 

Your health information is protected by industry-leading security practices and HIPAA compliance.


Download the Firefly Health app and experience refreshingly convenient healthcare today.

## Firefly Health Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/f7/0e/97/f70e9739-a54a-05c0-0a4b-d4be8854ed9d/FF_apple_app_store_v1_01.png/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/b4/f7/cd/b4f7cda3-175f-4495-4f92-fc142d564921/FF_apple_app_store_v1_02.png/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/a2/4c/ee/a24ceefe-e1b2-4475-cee9-f423713811b0/FF_apple_app_store_v1_03.png/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/26/f0/a7/26f0a702-6d61-a2f7-e7f0-642f2cc03eb0/FF_apple_app_store_v1_04.png/1284x2778.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/37/b1/d1/37b1d159-98e2-b9dc-4c84-72ad3de1d71f/FF_apple_app_store_v1_05.png/1284x2778.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/23/93/97/2393972b-859c-b439-097d-298e718944f5/FF_apple_app_store_v1_06.png/1284x2778.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/17/5f/22/175f22bf-c902-a7e2-6ccf-1e632e742a1f/FF_apple_app_store_v1_07.png/1284x2778.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/21/7e/1c/217e1c20-bf7e-6a95-bc39-4346e222d566/FF_apple_app_store_v1_08.png/1284x2778.png)

## Firefly Health Rating Breakdown in United States
- 5 stars: 68 (66%)
- 4 stars: 6 (6%)
- 3 stars: 2 (2%)
- 2 stars: 5 (5%)
- 1 stars: 22 (21%)

## Firefly Health Reviews in United States

### ***** "Best healthcare I’ve ever experienced"
I can’t imagine ever going back to traditional care. Firefly feels like a luxury healthcare service without the luxury price tag.
-- RJB_617, 2024-12-03

### ****- "Notification stopped working?"
The notification hasn&#039;t been working for the past few days.

An Apple Watch app would be awesome.
-- GuessWhoIamPlease, 2024-12-02

### *---- "I fail to see the point"
After going through all the pointless questions, the first available virtual visits with NPs, no doctors, was at least two weeks from now. 

I can go to several clinics—right now— and see a NP. 

So, what’s the point of this?
-- jamesc4s, 2024-10-31

### *---- "Horrible App and Conpany"
They have twice now sent me a bill for $500 that was for a virtual vistit with a primary care provider that was covered by insurance. I have left voicemails about this twice and sent emails and no one has gotten back to me. Do not use this app or company.
-- casserole666, 2024-08-27

### *---- "Do NOT CHOOSE FIREFLY"
This is the worst option for your healthcare option.  This company has not contracted with hospitals/providers and sends you to appointments.  You will pay and they will act innocent!
-- Unhappy with FF in TX, 2024-08-05

### ***** "Amazing care wonderful, compassionate team"
I’ve been with Firefly for my primary care for a few years now. They’ve been nothing short of incredible. Always responsive, caring, and going the extra mile. Would 1000% recommend to anyone looking for virtual, “whole person” primary care.
-- benny-hill, 2023-07-07

### *---- "Not actually 24/7 coverage"
What they meant to say was “almost 24/7 coverage”. 

Went downstairs with my broken body aching to get my insurance ID card to upload to the app, and then tried to get in touch via chat through the app because I have COVID and it said their offices were closed. For emergencies, it directed me to 911. 

Deleted account. Moving on.
-- drewcifer74, 2023-02-19

### *---- "Objectively awful"
I&#039;ve been a patient for over a year and have yet to uncover an avenue to actual care. Now the app is demanding a response to a highly invasive racial profiling query before allowing access to the dashboard or any of my personal data. Looks like it&#039;s time to find a new provider
-- GrudoR, 2022-10-21

### ***** "Amazing"
Best experience I’ve had with any provider!  They’re easy to talk to, easy to interact with, and you can tell they actually care about your well-being.
-- derekm911, 2021-02-19

### ***-- "Efficacy of healthcare inhibited by lab outsourcing and linear approach to healthcare"
The Firefly team was incredibly nice in my two+ years with the practice. I loved being able to do virtual visits with no commute or waiting room when I had an easy to solve problem or question. They were responsive to text messages and always kind and compassionate.

Prospective patients should be aware that their virtual model means they outsource any labs. I found quest diagnostics to be ok for blood work but they messed up other labs and were inconvenient in terms of location for me and have no phone number to call if you have questions.

I found it difficult to get timely appointments with my primary care doctor.

The lack of physical location meant that testing that couldn’t be done by Quest required referrals to specialists that add time and complexity.

I had an ongoing health issue that was tackled in a linear fashion that added weeks to the process because we tried one thing after another instead of testing for multiple issues right away. 

I ended up switching practices and my nee doctor ordered a SIBO test to be overnighted to my house instead of having me wait weeks to see a GI specialist and I am finally on the road to recovery after a positive test result came back. 

I expect that Firefly will continue to evolve their services to better utilize at home testing options and have faster referrals and a network of specialists since they closed their watertown location and went fully virtual, but I encourage patients to think about whether a virtual practice that outsources everything is the best fit for them. 

They are great people working to advance the way we use technology for medical care but there are some things that would be much more easily addressed in person.
-- PythSamos, 2021-01-08

[View all Firefly Health reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)



## Firefly Health Discovered Keywords
- firefly
- firefly health
- telemedicine
- remote doctor

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## Firefly Health Available In
- [United States](https://apptail.io/app/firefly-health-Wap/united-states)
- [Canada](https://apptail.io/app/firefly-health-Wap/canada)
- [India](https://apptail.io/app/firefly-health-Wap/india)

---

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