---
title: "FireWatch Mobile - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "FireWatch Mobile is our mobile app providing access to key features within our FireWatch® integrated Fire Service Management solution, a specialist ERP platform used to support Fire and Rescue Service"
---

# FireWatch Mobile — United Kingdom
> Fire and Rescue Management

![FireWatch Mobile App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/dc/83/49/dc834900-82e1-612b-3686-5204dc26e422/appicon-1x_U007emarketing-0-8-0-85-220-0.png/434x0w.png)

**Developer:** [Infographics UK](https://apptail.io/developer/infographics-uk-nVe) (United Kingdom)
**Category:** Productivity
**Rating:** 3.1/5 (15 ratings)
**Price:** Free
**Bundle ID:** uk.co.firewatch
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 2.113 (released 2026-03-23)
**Original Release:** 2020-09-01
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1522264502)
**AppTail Page:** [https://apptail.io/app/firewatch-mobile-rDDb/united-kingdom](https://apptail.io/app/firewatch-mobile-rDDb/united-kingdom)

## FireWatch Mobile Description
FireWatch Mobile is our mobile app providing access to key features within our FireWatch® integrated Fire Service Management solution, a specialist ERP platform used to support Fire and Rescue Services in planning and managing their operations. 

You must be a licensed FireWatch user to be able to access and use this app.

FireWatch integrates resource planning, response and prevention work – eliminating silos and providing minute-by-minute visibility of every fire service person and asset.  

The FireWatch app supports the following areas: 

> Bio-metric login – secure with options for face ID and fingerprint recognition 

> ‘Push notifications’ automatically triggered by the FireWatch two-way mobilisation system interface, with the ability to confirm attendance and ETA 

> Digitised attendance claims integrated with location services directly from the user’s mobile phone 

> ‘Roaming availability’ – with automatic detection of cover provision area using location services (optional)  

> Employee calendar – allows users to manage time, bookings and availability from any location 

> Book on/off – users can book on/off, or make future bookings  

> Station availability – view current station and vehicle crewing information and upcoming changes 

> Organisation-wide availability for managers – mobile-optimised view of FRS availability 

> Holiday request workflow – request and approve leave from the app, which references live FRS contracts, post structure and hierarchy (via the main FireWatch solution) 

> Actionable KPI charts – presents key role-based metrics that users can directly drill into and perform actions on 

> Training request workflow – allows users to find training that matches their role and skills needs, utilising an automated, multi-step workflow for course booking 

> Training course calendar – users can view and browse training course options directly from the app

## FireWatch Mobile Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/27/53/92/275392ab-1c20-0c6b-a0e8-04c9b967233d/dcbcc075-ac0b-4847-9316-972d1481a693_Vehicles_6_5.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/26/18/32/2618328d-5d72-746d-da78-4f69ade165be/afd9ee00-d800-44bf-8ba4-aa16a8c36def_Maps_6_5.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/4b/3f/1f/4b3f1f0c-d728-86a5-57a2-02df293b6d97/23673238-ff94-49ea-bc77-d5d66edf3fd7_screenshot-iPhone_12_Pro_Max-14_Boundary.png/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/33/ef/09/33ef09c0-e8b9-da63-66db-e848c57f61d5/3ebc8d88-d603-4309-823a-dc8bd3936d93_screenshot-iPhone_12_Pro_Max-14.0__U00283_U0029.png/1284x2778.png)

## FireWatch Mobile Rating Breakdown in United Kingdom
- 5 stars: 7 (47%)
- 4 stars: 0 (0%)
- 3 stars: 2 (13%)
- 2 stars: 0 (0%)
- 1 stars: 6 (40%)

## FireWatch Mobile Reviews in United Kingdom

### *---- "Horrendous"
Absolutely shambolic software development, feels like it has been written and developed byba3 yet old - classic case of a government contract 

Interface and mobile app are so glitchy and useless
-- Review SB, 2025-10-04

### *---- "Incredibly buggy"
Incredibly buggy, laggy, freezes and crashes regularly, try to book on/off and the app constantly restarts itself to the log on screen, takes about 5-10 minutes trying to do simple tasks just because of the crashes that happen
-- Srp_97, 2024-02-20

### *---- "FW app"
The app is far from perfect. When compared to other 3rd party apps, it is way short of where it should be. To improve it - where do I start. The 12 hour view is simply, totally insufficient. The station status view is awful, only needs to show 3 colours. Red - off, yellow - non ba and green  - on. Doesn’t need all the numbers in the colours, just confuses the issue. Need to be able to move between days that give a 24 hr view of our station, showing the people booked on at that particular time showing where the gaps are, plus a service map in the app, showing the state of other appliances would be extremely useful. Without these enhancements we will struggle to get people to use it.
-- Frustrated Retained, 2022-07-12

### ***-- "Not quite perfect but a step in the right direction"
This app is a massive improvement over accessing FireWatch via a mobile browser (trying to access the map view on a small mobile screen was painful!), however there are some teething problems. 

When I attempt to log in I get a various different error messages that don’t provide any clue as to what the actual issue is eg. “Invalid_clientID” or “Unexpected character encountered while parsing value” which means absolutely nothing to me. I then have to press login again to access the app even though I am using the same login and password as the first attempt. 

The ability to reset you own password would help SO much - at the minute we have to ask a line manager to reset  it which causes a delay with accessing the app to book on/off. This can make a big difference to appliance availability and could literally mean the difference between life or death for someone - PLEASE could you fix this issue?

The ability to login using a PIN (every FireWatch user has one) rather than a password with special characters and numbers would be useful, especially when you are in a rush to book on/off, again similar to the above issue.
-- kelly_and_craig, 2021-07-18

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## FireWatch Mobile Discovered Keywords
- firewatch mobile

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---

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