First Alliance Credit Union

The application or website never work. Haven’t been able to see my account in about two weeks other than over the phone. Multiple features on the app are not functional.

I love this app and bank because of the convenience, it’s easier to budget my monthly expenses bc I can see what I’m spending and on what with the history tab, I also like how I can deposit a check with this app instead of waiting for my bank to be open. The only complaint I have is I can’t see my banking and routing number with this app, and I’ve had to call a representative to get that info, but otherwise this is a really reliable app and it’s always fast to update.

So I’ve had 2 phones now where it hasn’t let me open the app

Necesitan Tener la App en Español

My credit card which I very rarely used has been hacked several times I have had bad customer service when trying to cancel my card 4 different calls/ 4 months. Waiting on hold for 20 plus monies. Very unhappy with credit card service, Judi & Todd Heroff( members over 36 yrs)

Have been to the bank and still unable to access any account at all, have tried asking for help multiple times and still can’t get into my account this is ludicrous fix your app.

App keeps crashing ever since i linked my zelle

App is so easy to use saves time and money didn’t have to drive to credit union !

I cannot open the app. When touching the application, I get a white screen for a while then it crashes. Please fix this

I have been a member of First Aliance Credit Union for more than 45 years and they have been there for me and my family every step of the way. I have always said if I was ever lucky enough to win the lottery they would be my first phone call. Thank you for your great service and advice.