--- title: "FirstNet Assist - Reviews, Revenue and Downloads in United States | Apple App Store" description: "FirstNet Assist provides all primary and extended primary first responders with support tools at their fingertips. This app provides access to Customer Care using multiple methods, as well as providin" --- # FirstNet Assist — United States > All help, all the time. ![FirstNet Assist App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/5f/2e/2c/5f2e2c7d-cf98-5e22-87fb-19c56627c3cb/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/400x400bb.png) **Developer:** [AT&T Services](https://apptail.io/developer/att-services-WxR) (United States) **Category:** Reference **Rating:** 1.7/5 (243 ratings) **Price:** Free **Bundle ID:** com.att.firstnet.firstnetassist **Store:** Apple App Store **Country:** United States **Version:** 1.18 (released 2026-05-01) **Original Release:** 2019-07-25 **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1387593689) **AppTail Page:** [https://apptail.io/app/firstnet-assist-LQCd/united-states](https://apptail.io/app/firstnet-assist-LQCd/united-states) ## FirstNet Assist Description FirstNet Assist provides all primary and extended primary first responders with support tools at their fingertips. This app provides access to Customer Care using multiple methods, as well as providing real-time self-diagnostics based on your device brand and model. In case your device is uplift-ready, the app allows you to request uplift from the field to any current uplift request within 50 miles radius of your current location. FirstNet Assist requires a login to the FirstNet portal. ## FirstNet Assist Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/0f/71/6f/0f716f5f-c770-ae9e-b554-9fac7b4daf7e/2cddf0cf-aa26-433a-81b6-d3607263422b_Screenshot_filename_1.png/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/de/1a/ec/de1aecca-883f-7a90-579c-c0d14bb896eb/4e24e2ef-2992-4adb-be74-13cd899bd0da_Screenshot_filename_2.png/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/df/df/84/dfdf8414-fa6e-8b01-b793-23c8d3cef284/3a1e0234-ca4a-41dc-98ee-770b0645bcf0_Screenshot_filename_3.png/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/19/d0/ee/19d0ee46-9b25-eefc-63d9-d917c2c0302e/88632840-f779-47e6-88d1-305afcab48af_Screenshot_filename_4.png/1242x2688.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/cc/bd/9d/ccbd9d2f-a980-d09a-0b31-74604337d412/cd7f802c-b0fc-4e93-8503-65f112639724_Screenshot_filename_5.png/1242x2688.png) - [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/3d/06/fd/3d06fde6-3f0b-d8a7-a97b-59f6966cc729/ea5fe345-a5f6-4e95-955f-86ab46dccfef_Screenshot_filename_6.png/1242x2688.png) - [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/9c/83/9c/9c839cd2-a8b5-7dcb-6276-1a934bb7491d/f186ee27-9b06-4362-ba4a-097ce085a8da_Screenshot_filename_7.png/1242x2688.png) ## FirstNet Assist Rating Breakdown in United States - 5 stars: 26 (11%) - 4 stars: 12 (5%) - 3 stars: 6 (2%) - 2 stars: 6 (2%) - 1 stars: 193 (79%) ## FirstNet Assist Reviews in United States ### *---- "Should be ashamed of this app" Does ATT even pay attention to the FirstNet Application? It’s like they have a rogue team of developers in some back closet they forgot about. You literally have an app that takes you to the ATT website. There literally is NO FIRSTNET APP. It doesn’t even really exist. What a sham. -- Fastballj09, 2024-12-10 ### *---- "App Crashes and Times Out Constantly" App crashes constantly and times out. Causes the inability to log in or takes dozens of tries. No support site or contact information fond so a bad review it is. -- Travel Clarkie, 2024-10-08 ### *---- "Doesn’t work" App never works. Customer service couldn’t fix the issue. Had to put 1 star wouldn’t let me put 0. -- Words7977, 2024-09-26 ### *---- "Every button takes you to Safari" Why can’t we just work through the app? Just make a interface like the regular AT&T app.. -- TioDevo, 2024-09-20 ### *---- "This probably the worst app" For starters it sends you to safari after you login, then once you are on safari what ever new updates they have done to the website refuses to let you pay online. For the last 3 months I’ve had to go inside AT&T to pay the bill bc it won’t let me access the bill pay feature online. Way to prioritize your first responders and medical professionals 🫡 AT&T is horrible but somehow first-net is actually worse -- hello10298374, 2024-09-13 ### *---- "Poor Service" this app need to be deleted because it is useless! AT&T please let your customer service representatives know how to solve issues once we asked for assistance. Please train them well. -- ohnanh, 2024-09-01 ### *---- "Horrible" Man love my service but this app is trash! Nothing ever works ever ! the worst ! -- Kurama514, 2024-04-07 ### *---- "Att first net" App is totally useless. This thing never works right. U might as well just use your computer unless u like wasting your time. -- Medic002, 2024-01-13 ### *---- "Worst app ever" What a joke never works spins can not connect. Great for public safety -- bk6528, 2023-11-06 ### *---- "Terrible customer service" This app doesn’t even work. I haven’t been able to login, “user ID is not active” for three years and people keep telling me to change my password. Your support is a joke and this app is useless. Three years and nothing. Thinking about going back to Verizon. -- JordanATF, 2023-09-23 [View all FirstNet Assist reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## FirstNet Assist Discovered Keywords - response - firstnet assist --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io) - [Top Charts](https://apptail.io/top-iphone-apps) - [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*