---
title: "Fitness Passport - Reviews, Revenue and Downloads in Australia | Apple App Store"
description: "With the Fitness Passport app, you can access a variety of facilities within our network and enjoy a wide range of activities, including group classes at gyms, swimming pools, and leisure centres.  Fe"
---

# Fitness Passport — Australia
> Wellness in your pocket!

![Fitness Passport App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/75/88/c6/7588c63f-2253-eda9-107b-49ef2840ad7c/AppIcon-0-0-1x_U007ephone-0-1-85-220.png/434x0w.png)

**Developer:** [Fitness Passport Pty](https://apptail.io/developer/fitness-passport-pty-aHDd) (Australia)
**Category:** Health Fitness
**Rating:** 2.4/5 (38 ratings)
**Price:** Free
**Bundle ID:** com.fitnesspassport.iosapp
**Store:** Apple App Store
**Country:** Australia
**Version:** 3.5.0 (released 2026-05-12)
**Original Release:** 2023-03-11
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/au/app/app/id1664126803)
**AppTail Page:** [https://apptail.io/app/fitness-passport-Arql/australia](https://apptail.io/app/fitness-passport-Arql/australia)

## Fitness Passport Description
With the Fitness Passport app, you can access a variety of facilities within our network and enjoy a wide range of activities, including group classes at gyms, swimming pools, and leisure centres.

Features of the app:
- Access to any facility in the Fitness Passport network as a member
- Sign in to view your membership details
- Digital access using a QR code or barcode for check-in at facilities
- Search for facilities based on your location and membership package
- Find facilities by activity type, such as gyms, pools, group fitness, yoga, and more
- View your recent visits

Not yet a member? Check with your employer for eligibility.

Once you sign up and activate your membership, download the app to take full advantage of the benefits offered by Fitness Passport.

Requirements:
- A compatible smartphone device with internet access
- Access to your camera for scanning codes and to location services for finding facilities in the network
- Compatible with iOS 13.4 or later

## Fitness Passport Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/2e/d9/cd/2ed9cdd5-23b2-b0b6-01f2-7ad81f7011a3/SC0.png/1260x2736.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/3d/f1/fa/3df1fab0-8d9d-1218-f158-5171ed3c10eb/SC1.png/1260x2736.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/7f/ea/61/7fea6115-1aec-5da5-a4ec-b29fe2aeed50/SC2.png/1260x2736.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/44/c4/20/44c42092-cb54-315d-69c4-4a10e8834992/SC3.png/1260x2736.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/bb/94/00/bb940028-87c9-c6f5-b3b1-167af50851bc/SC4.png/1260x2736.png)

## Fitness Passport Rating Breakdown in Australia
- 5 stars: 10 (26%)
- 4 stars: 3 (8%)
- 3 stars: 0 (0%)
- 2 stars: 5 (13%)
- 1 stars: 20 (53%)

## Fitness Passport Reviews in Australia

### *---- "2 factor authentication every time is terrible"
I am a family member on the passport. To use it each time I need 2 factor authentication which goes to my husband’s phone so I have to hope he is available to verify it so I can actually log in and use my own account.
-- nikkib881, 2024-11-08

### *---- "Poor app"
Have my own card but linked to the main member so can’t use any facility on my own as main member gets the authentication code. Ridiculously clumsy app and the 2FA is just not fit for purpose. The card was much easier to use
-- Fit partner, 2024-11-05

### *---- "Issues"
A few times now it’s asking to update at 5.30am at gym reception. It’s a pain and time consuming. Need a better way.
-- Sudical, 2024-11-04

### *---- "Please make the app accessible  for voiceover users on the iphone."
This app is not very accessible for blind people who are using the voiceover screen reader on the iphone. Please make this app accessible for voiceover users as well.
-- Kushal Solanki, 2024-11-02

### *---- "UX is terrible"
Looking for participating gyms etc using the map is very poor. Tried “list view” & presented with places nowhere near my postcode. Keep inputting my postcode & it seems to ignore. Using map manually is difficult on phone.
-- lee007jon, 2024-10-31

### *---- "Tedious"
The login process to access the gym is tedious! A 2 factor authentication using email every time I want to go to the gym. Give me a membership card any day over this!
-- KTJBW, 2024-10-07

### *---- "Constantly logged out"
Every time I’ve used this app it’s logged me out and demands two factor authentication to let me back in. Extremely tedious and frustrating. It’s easier just paying for entry at the gym than wasting your time with this app. Whoever your developer is, fire them!
-- tasty_bagels, 2024-08-27

### ***-- "Apple Watch App Needed"
Since the change in the app to being required to sign in rather than using a physical card, you need your phone with you. As convenient as this may seem, it’s not ideal having to leave your phone by the side of a pool when swimming.

Creating an Apple Watch app for this would solve this issue and be more secure than needing the phone around.

Not a fan of the constant printing for location access in the app. It should be able to be dismissed permanently and only enabled again if you want to use the gym finding feature. If you know your regular gym or pool, the location isn’t needed.
-- eclectism, 2024-08-22

### **--- "Features"
Would be great if you could filter by “access card required”
Can only filter by one item. 
Needs to be able to re-centre the map to my location.  
Few simple things to make it a lot better.
-- MatCR, 2024-08-21

### **--- "Tc"
2fa when you are not the primary account holder is very frustrating
-- T…C…, 2024-08-06

### *---- "Location request never stops"
No matter how many times I tell it I don’t want to share my location - it asks again next time?!
-- Barboach, 2024-07-03

### *---- "Bug: Location search doesn’t work"
I can’t even use the search bar, nor the list view…. So I’m now in a new city and I can’t see which gyms are available.
-- Who-stole-my-nicknames??, 2024-07-01

### *---- "Terrible app"
Bad design, does not follow standard UI conventions for its own frustrating layout. Slow to respond and generally less useful than the scanner cards. 

I suspect the app is cross platform compiled in electron or something similar. Which would explain a lot. 

Could be great but clearly just a cost minimisation strategy for fitness passport
-- stevo2340, 2024-06-21

### *---- "Terrible app"
One of the worst apps I have had to use. Good luck helping family members transition from the card to their own app for the QR code… Very convoluted process. The website portal us just as useless.
-- Grootgat, 2024-06-20

### *---- "Worst"
This is a terrible app. Logs me out constantly, need 2FA to log in but there’s no reception at many gyms. Bring back the iPads!!
-- lucyc13579, 2024-06-14

### *---- "Fitness passport app"
No stars - I don’t want to take my phone to the pool - I’ve had too much stuff stolen there. The card works fine. To be be able to track my activity would be a nice outcome on any device just don’t tie to pool admission
-- tnskfeon, 2024-06-14

### *---- "No benefit to members"
I was happy to carry a card and swipe it on entry, simple, effective and no fuss. It did not require access to my camera or location services, took no time to set up, didn’t need reception or wifi had no password to forget…… the app is the opposite, it’s clunky and useless. I would like to be able to use my phone for whatever I choose and not to do admin for fitness passport and for it to be a tool for them. Scanning QR codes…really????
-- Js68946, 2024-06-09

### *---- "Shell"
Apple Watch capable?
 have put the app onto my phone however I would be happier if I could tap app on my Apple Watch
-- ShelleyMacNo, 2024-06-07

### *---- "your app does not work at all"
cannot login to account cannot reset password, authentication codes never and even if the phone number is correct
-- unkown chocolate, 2024-06-02

### **--- "Lots of room for improvement"
As the partner of the account holder I occasionally got logged out of the app and in order to log back in , I need a authentication code from the account holder, which is not practical. My teenage boy also has a phone which doesn’t have the IOS to download the app which means I will have to party and check him in each time, which is super frustrating.
-- Al Cu, 2024-05-26

[View all Fitness Passport reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Fitness Passport Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Australia | Health Fitness | #12 |
| Top Free | New Zealand | Health Fitness | #59 |
| Top Free | Australia | Overall | #276 |

## Fitness Passport Discovered Keywords
- fitness passport
- my passport wireless

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- [HCF My Membership App](https://apptail.io/app/hcf-my-membership-app-wcd/australia)
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- [Active World](https://apptail.io/app/active-world-cgjd/australia)
- [MyClub Fitness](https://apptail.io/app/myclub-fitness-lBrf/australia)

## Fitness Passport Available In
- [Australia](https://apptail.io/app/fitness-passport-Arql/australia)
- [New Zealand](https://apptail.io/app/fitness-passport-Arql/new-zealand)
- [Sri Lanka](https://apptail.io/app/fitness-passport-Arql/sri-lanka)

---

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