--- title: "Flame Connect - Reviews, Revenue and Downloads in United States | Apple App Store" description: "Flame Connect places full control of your electric fire into a beautiful, easy and convenient interface - all from the palm of your hand. Enjoy the latest flame technology and ultra-realistic flame " --- # Flame Connect — United States > Electric Fire Remote Control ![Flame Connect App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/e6/3c/91/e63c9125-cce4-a919-9952-c241c3981f59/appicon-1x_U007emarketing-0-8-0-85-220-0.png/400x400bb.png) **Developer:** [GLEN DIMPLEX EUROPE HOLDINGS](https://apptail.io/developer/glen-dimplex-europe-holdings-BAxb) (Norway) **Category:** Lifestyle **Rating:** 1.6/5 (21 ratings) **Price:** Free **Bundle ID:** com.Dimplex.Fires **Store:** Apple App Store **Country:** United States **Version:** 2.28.2 (released 2026-10-15) **Original Release:** 2021-01-20 **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1516295365) **AppTail Page:** [https://apptail.io/app/flame-connect-Ynbd/united-states](https://apptail.io/app/flame-connect-Ynbd/united-states) ## Flame Connect Description Flame Connect places full control of your electric fire into a beautiful, easy and convenient interface - all from the palm of your hand. Enjoy the latest flame technology and ultra-realistic flame effects to create a unique and stunning focal point within any room. Simply scan and connect to Bluetooth to communicate directly with your fire. Change settings and modes that your product supports. Quickly change modes and settings on your fire to suit your mood. Set product schedules to automate your fire's on/off times. Change flame effect settings such as mist output intensity and LED colours on supported products. Prevent unauthorised product access by linking ownership of your fire with your account. Enable guest mode for temporary access to other Flame Connect trusted users. Support for multiple languages and a choice of Fahrenheit and Celsius. Only specific product models and series letters are supported. Check the compatibility list at Compatibility is subject to GDHV Internet of Things (IoT) Terms and Conditions. Flame Connect usage requires the download and installation of the Flame Connect onto a compatible device. Flame Connect usage also requires the creation of a Flame Connect account, which is subject to agreement of the GDHV Internet of Things (IoT) Terms and Conditions, Privacy Policy and Cookie Policy. Flame Connect app updates, product updates and all app usage require a broadband internet connection for app usage in all cases and in product connection for internet-connected product function; ISP and mobile carrier fees apply. ## Flame Connect Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/0c/d2/68/0cd26878-d0a7-2476-9ce6-a476b11634fe/111cba1f-8e7f-4e7b-bf7d-2b63e0273250_iPhone_x_1242_x_2688_1.png/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/9c/6e/65/9c6e65ee-6a09-f193-4086-96281c3bc662/083ab8b4-3b37-4120-9c3d-49ccd1058bdf_iPhone_x_1242_x_2688_2.png/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/4c/51/25/4c5125a8-c53e-7335-4aeb-47c6688873e9/af5d3adc-6872-4fe7-a13f-c99fa7f3112d_iPhone_x_1242_x_2688_3.png/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/e9/76/6a/e9766a50-64d9-087d-6f5b-46326cf82d87/9f8d99eb-9d24-4dd4-9312-3006a04c16bb_iPhone_x_1242_x_2688_4.png/1242x2688.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/72/15/29/7215296c-fb50-c37b-2f5f-24b547e5ee45/5379b5e1-7e9a-48bf-8316-ebeef0390e80_iPhone_x_1242_x_2688_6.png/1242x2688.png) ## Flame Connect Rating Breakdown in United States - 5 stars: 2 (10%) - 4 stars: 1 (5%) - 3 stars: 0 (0%) - 2 stars: 1 (5%) - 1 stars: 17 (81%) ## Flame Connect Reviews in United States ### *---- "Terrible app" Hard to pair Bluetooth. Terrible app -- hojo44, 2025-05-23 ### *---- "Horrible." Can’t register to pair my Ignite Bold because the app says it is not on their system. Contacted support multiple times and they are just apathetic and not able to do anything to help. One of the reasons I purchased this model was for the online connectivity, so I feel this company is false advertising based on the number of reviews with the same problem. Do yourself a favor and avoid Dimplex. The headache and frustration are just not worth your time. -- Electronshaper, 2025-05-05 ### ****- "Works as intended" Not straight forward, preset theme would be great add -- Josse USA, 2025-01-05 ### *---- "Useless app and poor customer service" This app along with customer service is very poor. I had the same issue as several others did with registration and the developers responses to them is clearly useless. Tried calling customer arrive many times but they don’t pick up and don’t return calls. I entered the pins correctly and like others when trying to pair with Bluetooth the fireplace doesn't give a code to pair with the app. I wish I hadn’t spent the money on this Dimplex fireplace now. NB: The PIN number for Bluetooth is on a label on your product, it will also be the same PIN number you entered when verifying the ID and PIN on the first step. I entered it correctly. -- f1razor, 2024-11-25 ### *---- "Garbage" This app is absolute garbage - customer service required to get the email verification code to work, and when trying to pair with Bluetooth the fireplace doesn’t give a code to pair with the app. What a disaster. -- Chiotm, 2024-06-07 ### *---- "Spend 5000 on a XL Bold and this app is junk" After several times I finally got it to connect and saved several fires. However if your wifi or power goes out all your presets will be gone and your login ! Now I cannot even get it to connect by restarting the whole process over again. But what’s the point anyway if I am gonna lose the presets again. BTW this will only connect to a 2G source. Their software will not populated it so make sure your on it from the jump. I wish I would have bought another brand of fireplace now. -- MachKing, 2024-05-05 ### *---- "Worst Ever" I just spent a gazillion dollars on having a 50 inch Evolve installed. The app was working fine until I changed my wifi network. It would not connect through Bluetooth or manually and now the unit will no go into Bluetooth mode at all. I’ve reached out to customer service multiple ways. We will see when/if I get a response. BTW….more than 25 other devices connected to my new wifi seamlessly. The problem has been isolated to this app and this unit. Beyond frustrating! -- JimiTheSim, 2024-02-08 ### **--- "Stops working after a few weeks" Initially, it works fine and after a few weeks, begins to get very slow and finally it stops working and needs to be reinstalled. -- TennisNinjaJT, 2023-12-25 ### *---- "Horrible" Can’t even sign up. Useless -- kcool72, 2023-01-26 ### *---- "Verification email" Sign up stopped at the email verification. I never received an email with the code to proceed. Please fix. -- Acefly, 2022-11-20 [View all Flame Connect reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## Flame Connect Discovered Keywords - flame connect ## Flame Connect Available In - [United States](https://apptail.io/app/flame-connect-Ynbd/united-states) - [Australia](https://apptail.io/app/flame-connect-Ynbd/australia) - [Netherlands](https://apptail.io/app/flame-connect-Ynbd/netherlands) - [United Kingdom](https://apptail.io/app/flame-connect-Ynbd/united-kingdom) - [Ireland](https://apptail.io/app/flame-connect-Ynbd/ireland) - [Poland](https://apptail.io/app/flame-connect-Ynbd/poland) - [Germany](https://apptail.io/app/flame-connect-Ynbd/germany) - [Switzerland](https://apptail.io/app/flame-connect-Ynbd/switzerland) - [Chile](https://apptail.io/app/flame-connect-Ynbd/chile) - [China](https://apptail.io/app/flame-connect-Ynbd/china) - [Czechia](https://apptail.io/app/flame-connect-Ynbd/czechia) - [Denmark](https://apptail.io/app/flame-connect-Ynbd/denmark) - [Algeria](https://apptail.io/app/flame-connect-Ynbd/algeria) - [Ecuador](https://apptail.io/app/flame-connect-Ynbd/ecuador) - [Estonia](https://apptail.io/app/flame-connect-Ynbd/estonia) - [Egypt](https://apptail.io/app/flame-connect-Ynbd/egypt) - [Spain](https://apptail.io/app/flame-connect-Ynbd/spain) - [Finland](https://apptail.io/app/flame-connect-Ynbd/finland) - [France](https://apptail.io/app/flame-connect-Ynbd/france) - [Grenada](https://apptail.io/app/flame-connect-Ynbd/grenada) - [Greece](https://apptail.io/app/flame-connect-Ynbd/greece) - [Croatia](https://apptail.io/app/flame-connect-Ynbd/croatia) - [Indonesia](https://apptail.io/app/flame-connect-Ynbd/indonesia) - [Israel](https://apptail.io/app/flame-connect-Ynbd/israel) - [India](https://apptail.io/app/flame-connect-Ynbd/india) - [Jordan](https://apptail.io/app/flame-connect-Ynbd/jordan) - [Japan](https://apptail.io/app/flame-connect-Ynbd/japan) - [South Korea](https://apptail.io/app/flame-connect-Ynbd/south-korea) - [Kuwait](https://apptail.io/app/flame-connect-Ynbd/kuwait) - [Cayman Islands](https://apptail.io/app/flame-connect-Ynbd/cayman-islands) - [Kazakhstan](https://apptail.io/app/flame-connect-Ynbd/kazakhstan) - [Lebanon](https://apptail.io/app/flame-connect-Ynbd/lebanon) - [Lithuania](https://apptail.io/app/flame-connect-Ynbd/lithuania) - [Latvia](https://apptail.io/app/flame-connect-Ynbd/latvia) - [North Macedonia](https://apptail.io/app/flame-connect-Ynbd/north-macedonia) - [Macao SAR China](https://apptail.io/app/flame-connect-Ynbd/macau) - [Malta](https://apptail.io/app/flame-connect-Ynbd/malta) - [Mexico](https://apptail.io/app/flame-connect-Ynbd/mexico) - [Malaysia](https://apptail.io/app/flame-connect-Ynbd/malaysia) - [Namibia](https://apptail.io/app/flame-connect-Ynbd/namibia) - [Nigeria](https://apptail.io/app/flame-connect-Ynbd/nigeria) - [Norway](https://apptail.io/app/flame-connect-Ynbd/norway) - [New Zealand](https://apptail.io/app/flame-connect-Ynbd/new-zealand) - [Oman](https://apptail.io/app/flame-connect-Ynbd/oman) - [Panama](https://apptail.io/app/flame-connect-Ynbd/panama) - [Philippines](https://apptail.io/app/flame-connect-Ynbd/philippines) - [Pakistan](https://apptail.io/app/flame-connect-Ynbd/pakistan) - [South Africa](https://apptail.io/app/flame-connect-Ynbd/south-africa) - [Argentina](https://apptail.io/app/flame-connect-Ynbd/argentina) - [Austria](https://apptail.io/app/flame-connect-Ynbd/austria) - [Belgium](https://apptail.io/app/flame-connect-Ynbd/belgium) - [Bulgaria](https://apptail.io/app/flame-connect-Ynbd/bulgaria) - [Brazil](https://apptail.io/app/flame-connect-Ynbd/brazil) - [Belarus](https://apptail.io/app/flame-connect-Ynbd/belarus) - [Canada](https://apptail.io/app/flame-connect-Ynbd/canada) - [Ukraine](https://apptail.io/app/flame-connect-Ynbd/ukraine) - [Uruguay](https://apptail.io/app/flame-connect-Ynbd/uruguay) - [United Arab Emirates](https://apptail.io/app/flame-connect-Ynbd/united-arab-emirates) - [Qatar](https://apptail.io/app/flame-connect-Ynbd/qatar) - [Romania](https://apptail.io/app/flame-connect-Ynbd/romania) - [Russia](https://apptail.io/app/flame-connect-Ynbd/russia) - [Saudi Arabia](https://apptail.io/app/flame-connect-Ynbd/saudi-arabia) - [Sweden](https://apptail.io/app/flame-connect-Ynbd/sweden) - [Senegal](https://apptail.io/app/flame-connect-Ynbd/senegal) - [Thailand](https://apptail.io/app/flame-connect-Ynbd/thailand) - [Tunisia](https://apptail.io/app/flame-connect-Ynbd/tunisia) - [Türkiye](https://apptail.io/app/flame-connect-Ynbd/turkey) - [Hungary](https://apptail.io/app/flame-connect-Ynbd/hungary) - [Paraguay](https://apptail.io/app/flame-connect-Ynbd/paraguay) - [Cyprus](https://apptail.io/app/flame-connect-Ynbd/cyprus) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io) - [Top Charts](https://apptail.io/top-iphone-apps) - [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*