1.46 out of 5
63 ratings in United States
The app will not let me “validate my phone” even though I get a text saying “your phone is registered”. There’s now way to get past this screen so basically I can’t use the app at all and there’s no one to “contact” about it.
literally doesn’t work and the creators won’t do anything to fix it. i haven’t been able to use it in my parking garage for over 2 months.
Useless 90% of the time, crashing repeatedly when waiting to open the gate. Often have to resort to other means of opening the gate, while cars behind me line up. Anyone who is purchasing this system for their company (or renewing a contract) should take note of these reviews.
Had to get a new license plate after the process of moving, now the system doesn’t recognize the new plate, and the app closes when I try to scan the bar code.
It’s one thing if your app doesn’t work. It’s another thing if your app not working causes a 11 car backup and leaves those people waiting while the app restarts and freezes. People honking, beeping, and cursing as the app causes people to be late to appointments, work, etc.
Flash just doesn’t update their app often enough. Phones and operating systems change and update, which means your app needs to update. As of this review it has been 8 months since the app was last updated. We have an extremely expensive FlashParking gate system, this app is used by employees and is constantly crashing for many of our 300+ users. Talking to our account rep has fallen on deaf ears as well. Do better.
App no longer works with iOS 16.4.1 It doesn’t open the gate It doesn’t let you provide feedback to the developers.
This app has some really big flaws that cause frequent frustration. Mainly, if you don’t wait in front of the kiosk upon exiting the garage for a certain amount of time, it won’t let you back in because it thinks your car is still in the garage. I’ve had this happen a number of times. Every time it does, I call the help number, and I’ve gotten a response a whopping one time. So if you aren’t able to get back in the garage and need help, you might as well just give up.
Entering a leaving a garage should not cause the level of frustration this app causes me everyday. I was able to sign up, etc. without issue but forget using the Bluetooth to open the garage gate. The only think that seems to work is the barcode which is pretty inconvenient. Will the app be fixed/upgraded anytime soon???
Good app for contract parking.
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