---
title: "frank green Pay - Reviews, Revenue and Downloads in Australia | Apple App Store"
description: "Your frank green “Tap to Pay” Cup and Bottle products continue to get better with every new feature.    frank green Pay can be used with your “Tap to Pay” cup or bottle from frank green and allows you"
---

# frank green Pay — Australia

![frank green Pay App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple114/v4/8d/48/31/8d483162-f94d-c8b1-0dbd-240d2367b597/AppIcon-0-0-1x_U007emarketing-0-0-0-10-0-0-sRGB-0-0-0-GLES2_U002c0-512MB-85-220-0-0.png/434x0w.png)

**Developer:** [Frank Green Enterprises Pty](https://apptail.io/developer/frank-green-enterprises-pty-ukHd)
**Category:** Food Drink
**Rating:** 2.2/5 (74 ratings)
**Price:** Free
**Bundle ID:** frank-green-pay
**Store:** Apple App Store
**Country:** Australia
**Version:** 2.7.0 (released 2020-02-13)
**Original Release:** 2017-12-03
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/au/app/app/id1315861216)
**AppTail Page:** [https://apptail.io/app/frank-green-pay-wopg/australia](https://apptail.io/app/frank-green-pay-wopg/australia)

## frank green Pay Description
Your frank green “Tap to Pay” Cup and Bottle products continue to get better with every new feature.



frank green Pay can be used with your “Tap to Pay” cup or bottle from frank green and allows you to store money and pay while you are out and on the go. You can now use your “Tap to Pay” product to buy petrol, gifts, groceries and your morning coffee and breakfast with a simple tap of your base. It’s that easy.



frank green Pay lets you store up to $400 in the app and make payments using your “Tap to Pay” products for transactions up to $99*.



Live life more mobile and transact with ease, managing your “Tap to Pay” cup or bottle via the frank green Pay app. 



The features of the frank green Pay app include: 
• See your balance and manage your facility
• Instantly lock, unlock and if needed delete your “Tap to Pay” product from within the app 
• Set an automatic top-up of your facility so you never run out of funds
• Added security access with password to unlock the app each time you use it
• Load funds instantly so you can get that coffee fix straight away
• Receive notifications for each transaction and rewards received
• Easily view your transaction history
• Search for frank green rewards merchants in your area
• View and monitor rewards received
• Connect your “Tap to Pay” cup or bottle to the frank green Pay app by scanning the QR code in the base of the product with our app on your mobile device



To use the frank green Pay app you will need to live in Australia, have a “Tap to Pay” product by frank green and a late model mobile phone.



To find out more about the frank green Pay app and the “Tap to Pay” products visit frankgreen.com/au.



Join frank’s friends: 
Facebook: 
Instagram: 
frank green Pay Enquiries: frankgreenpay@frankgreen.com



*frank green Pay and the “Tap to Pay” products by frank green are currently only available in Australia. Stay tuned for exciting developments for other countries in the near future. 



FINE PRINT: ‘frank green Pay’ is issued by Heritage Bank Limited ABN 32 087 652 024, AFSL 240984 and distributed by EML Payment Solutions Limited ABN 30 131 436 532, AFSL 404131 (EML). Any advice contained in this document is provided by Pay &amp; Reward Pty Ltd ABN 43 619 304 979 as authorised representative of EML. This information has been prepared without taking into account your objectives, financial situation or needs and so you should, before acting on the advice, consider the appropriateness of the advice having regard to your circumstances. You should obtain and consider the Product Disclosure Statement for the ‘frank green Pay’ facility available at frankgreen.com/au/pay before making a decision in relation to the facility.”

## frank green Pay Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/7b/af/91/7baf913e-1c22-179f-d5b1-c79878b9f894/pr_source.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/13/f2/9d/13f29de0-8b6c-7393-968b-7ecea29e5f15/pr_source.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/b4/2f/46/b42f4684-43dc-e3e4-bb81-74910382d5d2/pr_source.png/1242x2688.png)

## frank green Pay Rating Breakdown in Australia
- 5 stars: 9 (12%)
- 4 stars: 8 (11%)
- 3 stars: 10 (14%)
- 2 stars: 12 (16%)
- 1 stars: 35 (47%)

## frank green Pay Reviews in Australia

### *---- "would not let me log into my account"
I tried logging in but wouldn&#039;t let me in last time when I logged in it wasn&#039;t good and I had to keep logging in but great cup
-- you mum tayler, 2024-10-31

### *---- "Hii"
Its horrible, when I downloaded the app I couldn&#039;t even scan a bottle because it was already used. Do NOT download this app, it absolutely does nothing. If you don&#039;t believe me, I can tell you I am not one of those &quot;complain for fun&quot; I&#039;m telling the truth! 
Thank you!
-- Sparkle dimiond, 2024-01-14

### *---- "Absolutely terrible"
Can’t even get into the app and before they charge for shipping and it’s so expensive for one tiny water bottle
-- Liam193Oakley, 2023-12-09

### ****- "Review of Frank Green Pay"
Highly recommend adding support For Apple Pay and eftpos cards ! And transaction notifications to be added!! Thxs
-- muzzie1993, 2022-06-28

### *---- "Frank green pay not working"
Every time I try and pay for something using the cup the EFPOST machine says “do not honour”. I have money on my account and it’s active - super confused and annoyed!!
-- Angry Aussie 379, 2022-03-04

### *---- "Used to work so well."
Not sure what they done, it got some issues now. Not sure why it need to be “updated”.
-- fiybiyd^55u876, 2021-11-01

### *---- "3% surcharge and a $2 inactivity fee is ridiculous"
I have just reactivated my app after not using it for the last year and a bit, had $30 of cash on it only to find a $0 balance. So not using it every month cost you $2 inactivity fee. What a joke. Not even a bank charges that. Will uninstall and never use again.
-- Leemas, 2021-10-08

### *---- "Garbage App"
It is ALWAYS a struggle to log in to this app.   It constantly asks for a password and the password UI is fundamentally broken.   Love Frank Green. Hate whoever it is that programmed this app.  Seriously.  I hope you break a toe or get bit by a rogue badger.
-- gravityninja, 2021-08-21

### **--- "Great cup but won’t be using the pay feature due to fees"
Save yourself the fees and just get a normal coffee keep-cup, without the pay feature. Paying an extra 3% just to pay with the cup is ridiculous when I can tap my phone for free. The app is clunky and requires a sign-in to check your balance, meaning I either have to check from home or take my phone anyway. I don’t like that you can’t just register a credit card (like on a phone) and be charged the exact amount. What happens when there’s $2 left on the account and you can only top up with $25? It’s forcing additional spending. Complete waste of money.
-- Bdjdiejwna, 2021-02-18

### *---- "Not customer centric"
To charge an inactivity fee and then a top up makes no sense from a customer service point of view. Common sense would be if a user is inactive they don’t need a top up. Maybe a courtesy email to say will be cancelling account if not used ?
-- Chantel_R, 2020-12-04

[View all frank green Pay reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)





## frank green Pay Available In
- [Australia](https://apptail.io/app/frank-green-pay-wopg/australia)
- [United States](https://apptail.io/app/frank-green-pay-wopg/united-states)

---

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