Frankenmuth Credit Union

App is constantly down on my iPhone or I’m having to reload the app to get it to function properly as must as people rely on this application to access there money now a days you’d they would invest more time to create a much for stable application for all users I stress out all week eating the money I shouldn’t be 2x as stressed out tryin to access my money and move it around if I could give zero stars i would please update the app

It has always made my online banking so easy and convenient! FCU is a great financial institution.

Charged $10 membership fee, no other credit union I am a member charged a fee but hubby wanted a local bank, so we paid fee. Then issue with getting debit cards, took two months. I was unwilling to move funds until I had access to account. Was encourages the use of their online banking then after 3 months charges $4.95 monthly fee. Thought local banking to save money, instead I am being charged fees for services that I don’t use….frustrating experience. Will be closing account and stay with Wildfire CU.

All of sudden I cannot access the mobile app. Going on four days. Never have had this happen

Never had issues with the app until the last update. Ever since then the app has totally SUCKED! It doesn’t login right anymore and takes forever loading things and sometimes completely crashes making it basically unusable. I have an iPhone 12 Pro Max and several of my other friends with iPhones have issues with their Frankenmuth app as well. Could use a total update for iPhone users!

Does the app go down for maintenance at 5 a.m.? This is the most inconvenient time to do such a thing. Try doing it at an earlier time when people aren’t waking up and getting ready for their day.

I’ve never had issues with this app until now. I log in and do what I need to and the app shuts right down before I am finished. This is happening every single time now. I have to log in multiple times just to finish what I wanted to do on the app. I have an iPhone 12.

Sick of having to call every time to activate Apple Pay or to simply change my email address on file. This app is light years behind others

i swear the app doesn’t work after midnight. always “undergoing maintenance” but still doesn’t work

I have 5G full bars and the app won’t let me login into my account. This isn’t the first time it has happened. But it seems more than coincidental that everytime I need to transfer money or to check my account the services aren’t able to login me into my account.