Sad member
Can’t get into the website to book a class
4.13 out of 5
2,999 ratings in United Kingdom
Can’t get into the website to book a class
I’ve just updated the app and am now presented with blank screens when I try to view my bookings or book a class. App was always ‘buggy’ but is now unusable. Will have to revert back to phoning the centre to make each booking, which is a waste of my time and your staff’s.
At first I was happy with the app I did everything as it should but this last two months I’ve not been able to log in on the app as says login credentials not recognised so now when I want to book I’ve got to go online and log in on the main website
It’s so stressful trying to book online. The booking app is so slow at 6am in the morning. What is the problem and what action plan do you have to FIX IT.
The app is quite good but it still doesn’t remember login details even though ‘remember me' button is pressed.
The app doesn’t allow me to book anything. It says that I’m unauthorized although it’s all paid. Very frustrating.
Having trouble booking classes as penlan, keep saying an error as occurred
I thought it was me doing something wrong but, reading the other reviews, it is clearly the App. Like others, it keeps kicking me out, says my email isn’t recognised, error codes, service unavailable etc. there is no simple Login page. It is a maze and not user friendly. it is so frustrating that I no longer use it. How can something so simple be made so complicated.
App does not work
I have a membership and a password but cannot sign in for the first time. I cannot book classes or sessions
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