---
title: "FresGO - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "FresGO is a free, easy to use, real-time platform transforming how Fresno solves issues. Report infrastructure and non-emergency public safety issues with your smartphone or computer. Track resolution"
---

# FresGO — United States

![FresGO App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/18/22/42/18224245-86bc-6163-03b7-07410dc418ba/AppIcon-0-0-1x_U007ephone-0-1-85-220.png/400x400bb.png)

**Developer:** [City of Fresno](https://apptail.io/developer/city-of-fresno-boPb)
**Category:** Productivity
**Rating:** 2.1/5 (93 ratings)
**Price:** Free
**Bundle ID:** com.publicstuff.fresno-ca
**Store:** Apple App Store
**Country:** United States
**Version:** 5.0.6 (released 2026-02-25)
**Original Release:** 2015-06-10

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id995062063)
**AppTail Page:** [https://apptail.io/app/fresgo-WyQb/united-states](https://apptail.io/app/fresgo-WyQb/united-states)

## FresGO Description
FresGO is a free, easy to use, real-time platform transforming how Fresno solves issues. Report infrastructure and non-emergency public safety issues with your smartphone or computer. Track resolutions and receive real-time updates and alerts. It’s easy. With FresGO you don’t need to know which department does what. The multi-lingual application tracks reported items, like graffiti, broken sprinklers, street closures, and more. With the push of a button, issues are automatically routed and even escalated if not completed in a timely manner – and you’re notified the instant they’re resolved!

## FresGO Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/8e/4b/65/8e4b6562-805b-ab1a-6985-4b299c06f695/53f8e8fb-7af2-4338-ac06-0d6a6dc3c09d_screenshot-iPhone_11_Pro_Max-16.0__U002812_U0029.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/9f/7c/5b/9f7c5bee-6f2d-d0d0-9bd8-0d7f514fb42f/8720d465-30c3-4b4c-bc59-4b76badf919b_screenshot-iPhone_11_Pro_Max-16.0__U002814_U0029.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/50/63/96/50639664-a8b3-6507-f8c9-279697725be8/b10428c9-584b-4244-918a-e002db0a3cf7_screenshot-iPhone_11_Pro_Max-16.0__U002815_U0029.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/69/89/1b/69891bde-a13d-ee8d-3d43-ef1640faed9d/a9cfb158-47c7-4f2a-99a0-894b46f5fbf9_screenshot-iPhone_11_Pro_Max-16.0__U002813_U0029.png/1242x2688.png)

## FresGO Rating Breakdown in United States
- 5 stars: 15 (16%)
- 4 stars: 7 (8%)
- 3 stars: 3 (3%)
- 2 stars: 14 (15%)
- 1 stars: 54 (58%)

## FresGO Reviews in United States

### *---- "Dog barking"
Removed the ability to report this issue
-- messyskillz408, 2025-10-21

### *---- "Latest update not functioning"
It’s unusable. Empty buttons, blank boxes etc. You can’t get past the sign in.
-- Let's Review, 2025-10-10

### *---- "Worthless"
Should have left this app the way it was, now is non functional.
-- Trex3r, 2025-09-14

### *---- "Updated app is very frustrating"
The updated version freezes, which makes the app useless.  The original app worked so easily.  
Rating should be no star.
-- Cat771, 2025-08-30

### *---- "App not functional"
This latest version of the application is extremely frustrating. When you try to report something, the location is never accurate; even when entering an address, the system often records the wrong place, as if it crosses from one street to another. It's a real headache, especially for a tool specifically designed to address local needs, where accuracy is essential.

Moreover, this version lacks important features that the previous Fresno city application had, such as the option to report dead animals in public areas, damages, and other issues. Although the visual design has been improved, the result is not functional. It's much more efficient to simply call 3-1-1, since the application currently wastes time. Fresno should consider changing its app development provider
-- PabloL559, 2025-04-12

### **--- "Not work"
New App and updated. It not supported gets worse.
-- linhxanha, 2025-03-24

### **--- "Search and chat function not user friendly"
The search function and chat function bot is not user friendly. 

Can’t find anything
-- GEESUS2009, 2025-01-31

### ***** "Very good service"
Reported homeless people littering and bringing junk into our alley and after I made a service request it was handled in 2 days. They also included pictures after they had cleaned it! Great service and a prompt response.
-- juang19966, 2024-11-15

### ****- "New update needs work"
Since the update 1 week ago, it’s taking five days for Graffiti to get removed and on the old app It was done within an hour. Either it’s completed and the app isn’t updating showing completed or they haven’t got the request at all. Hopefully this will get rectified soon because the app before was really good. Update June 3, 2024. Getting errors when submitting that the 311 system is unreachable. When I chat with FresGo, they say they are not aware of any outages. This happens so many times it’s hard to make over request through the app. You have to go to the website which actually works. This was not an upgrade but a downgrade when they tried to upgrade this app.
Update: 9-23-24: I upgraded from three star of four star because the
OK, app is much better and response is back to normal, very fast. I would give it five stars if they would include an option to report Homeless encampments because of the new law effective September 23, 2024.
-- Meechmom, 2024-09-24

### *---- "Waste of time!"
Put in a request last Thursday for a missed pick up.  Today is Wednesday and still haven’t heard back from them.
-- Giant Swagg, 2024-08-14

[View all FresGO reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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