---
title: "Freshcaller - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Modern Cloud Telephony  Calls: Make and receive calls at your convenience.   Agent status: Set your availability by toggling between being online and offline from within the app.  My calls: Directly e"
---

# Freshcaller — United States

![Freshcaller App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/5e/5a/ad/5e5aad91-b24d-71e6-e26e-2b61f97ffe34/AppIcon-1x_U007emarketing-0-11-0-85-220-0.png/400x400bb.png)

**Developer:** [FRESHWORKS TECHNOLOGIES PRIVATE](https://apptail.io/developer/freshworks-technologies-private-Itbb) (United States)
**Category:** Business
**Rating:** 3.4/5 (63 ratings)
**Price:** Free
**Bundle ID:** com.freshworks.freshcaller.production
**Store:** Apple App Store
**Country:** United States
**Version:** 3.23 (released 2025-04-10)
**Original Release:** 2018-09-24

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1424866045)
**AppTail Page:** [https://apptail.io/app/freshcaller-SbN/united-states](https://apptail.io/app/freshcaller-SbN/united-states)

## Freshcaller Description
Modern Cloud Telephony

Calls: Make and receive calls at your convenience. 

Agent status: Set your availability by toggling between being online and offline from within the app.

My calls: Directly engage with your most recent callers from the list of recent calls 

Follow up actions: Tap on an item in your call history to return the call or view the call summary, notes and recording.

Multiple incoming calls: View all your incoming calls in queue on one single screen
Tickets: Convert your important and unresolved calls as tickets in Freshdesk Support Desk.
Benefits of Freshdesk Contact Center

No more missed calls: With the advantage of being able to attend calls from any place, any time, you can do away with missing out on customer calls.

One account. Same rules: Enjoy the perks of call routing, IVR, and smart escalations just like you do on the web.

Easy to use: The intuitive and simple user experience makes sure there is no need for any separate training to get your agents onboard.

You can try it out for a period of 21 days.

## Freshcaller Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/43/c6/90/43c690f4-78de-c2ff-8312-4e549cc9dc43/c3d2d2f2-c24b-4900-9e0a-40a3bc96573e__U005biOS_6.5_in_U005d_All_Calls@1x.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/7e/e6/42/7ee6427f-ca0c-3777-3698-ee55a2dbd828/8db415e5-7d0e-4967-9cdd-3a60e32951ef__U005biOS_6.5_in_U005d_Call_Summary@1x.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource114/v4/cf/5b/8e/cf5b8e70-e701-aa2c-1a08-dc8ba1505884/9d4641ae-a91e-4349-bc71-1e1732067321__U005biOS_6.5_in_U005d_Completed_Call_Options@1x.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/b9/59/a7/b959a751-f291-51cd-9552-237a0309e12b/3687cc36-f288-4d66-8d0b-55b14b1002e3__U005biOS_6.5_in_U005d_Contacts@1x.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/f2/d8/df/f2d8df43-70b0-fc6a-65c4-619be5a2f5dc/5c208d73-aee9-459b-bcfe-7020e3811da6__U005biOS_6.5_in_U005d_Multiple_Incoming_Calls@1x.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/d3/df/4f/d3df4f40-b8ac-2fb3-4342-98b3c9883f7d/f1d52845-e857-4b25-8032-93289876861e__U005biOS_6.5_in_U005d_Ongoing_Call@1x.png/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource124/v4/e5/af/87/e5af8720-8359-a2ea-9194-4ae3de37d81d/c4984419-83b6-4442-a8e3-3da143dd19ff__U005biOS_6.5_in_U005d_Profile_and_Status@1x.png/1242x2688.png)

## Freshcaller Rating Breakdown in United States
- 5 stars: 34 (54%)
- 4 stars: 1 (2%)
- 3 stars: 4 (6%)
- 2 stars: 2 (3%)
- 1 stars: 22 (35%)

## Freshcaller Reviews in United States

### *---- "Not good"
I can’t log into the app on my work iPhone vs my personal iPhone. I keep getting “unable to reach our server”
-- AgentJHawk33, 2025-06-19

### ****- "Won’t Close after a call"
Loved everything thing else. But after a call leaves open for adding notes which is totally undesirable and is causing problems.
-- vi76prasi, 2024-07-16

### ***-- "Live dashboard and call metrics"
As a manager i want to see the live dashboard and call metrics from the mobile app.
-- POLARISpro489, 2023-08-20

### ***-- "Buggy"
I can’t look at all the stats on the app, as an admin, I only see my own calls. When you answer, you have to close it in the app or it won’t ring for the next call. This feature doesn’t always pop up so it’s deceiving and easy to forget to do. Also, sometimes when someone else picks up the phone (on simultaneously ring) your app won’t stop ringing (if you have it on your web browser the rings stops but not on the phone app). You also can’t log your ticket in the app to a existing ticket, only create a new one.
-- don't bother with the app, 2021-10-29

### *---- "Glitchy and missing features"
If I pick up a call on from a mobile device like a cell phone, the call will immediately drop. 

Also, there is no drop voicemail feature on this app. 

The app is just missing so many features.
-- Myrealnamenotshown, 2021-10-22

### **--- "Broken"
Version 2.0 problems:

County code is always messed up. I literally only make calls in the USA but no matter what it wants me to set the country code. I’ve set it more times than I can remember and no luck.

GUI problems on iPhone Pro Max
I can’t speak for the other phones out there but on my iPhone Pro max, the bottom of the screen is completely messed up. All the icons and buttons are squished down to where they can’t be seen and are on top of one another. So I have the largest iPhone but I can’t read or see the buttons from this graphics or sizing bug.
-- McGixxer, 2020-12-11

### *---- "Needs work"
iPad app is useless
Both a missing call metrics and other important screens.
-- Aron703, 2020-08-31

### *---- "Force update and broken app"
This is terrible. Your app forces an update (which is just an update on appearance and nothing important) and now it doesn’t work. Not one call has come through all day today.

Rotten! I will recommend to our company that we drop you and go with another service if this isn’t fixed immediately.
-- Nick ccc, 2020-07-14

### *---- "Recent update broke the service"
The recent update on 7/8 broke the ability to change the status from offline to online. App is completely unusable now
-- retrorob70, 2020-07-09

### *---- "This last update broke the app"
Since the dark mode update was rolled out none of our phones ring on inbound calls. This update was supposed to add support for iOS dark mode, but all it did was break the app. Support solution was to turn off dark mode on the phones affected, which did nothing to fix the problem. Basically this is a useless app a this point, since no inbound calls can be received on the app. Hope they listen and fix it quick.
-- lk214s, 2020-07-02

[View all Freshcaller reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Freshcaller Discovered Keywords
- freshcaller

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## Freshcaller Available In
- [United States](https://apptail.io/app/freshcaller-SbN/united-states)
- [India](https://apptail.io/app/freshcaller-SbN/india)
- [Australia](https://apptail.io/app/freshcaller-SbN/australia)
- [United Kingdom](https://apptail.io/app/freshcaller-SbN/united-kingdom)
- [Canada](https://apptail.io/app/freshcaller-SbN/canada)
- [Vietnam](https://apptail.io/app/freshcaller-SbN/vietnam)
- [Germany](https://apptail.io/app/freshcaller-SbN/germany)
- [Sweden](https://apptail.io/app/freshcaller-SbN/sweden)
- [Netherlands](https://apptail.io/app/freshcaller-SbN/netherlands)
- [Colombia](https://apptail.io/app/freshcaller-SbN/colombia)
- [Malaysia](https://apptail.io/app/freshcaller-SbN/malaysia)
- [Türkiye](https://apptail.io/app/freshcaller-SbN/turkey)
- [Thailand](https://apptail.io/app/freshcaller-SbN/thailand)
- [Finland](https://apptail.io/app/freshcaller-SbN/finland)
- [New Zealand](https://apptail.io/app/freshcaller-SbN/new-zealand)
- [Ecuador](https://apptail.io/app/freshcaller-SbN/ecuador)
- [Portugal](https://apptail.io/app/freshcaller-SbN/portugal)
- [Switzerland](https://apptail.io/app/freshcaller-SbN/switzerland)
- [Hong Kong SAR China](https://apptail.io/app/freshcaller-SbN/hong-kong)
- [Israel](https://apptail.io/app/freshcaller-SbN/israel)
- [Mexico](https://apptail.io/app/freshcaller-SbN/mexico)
- [Nigeria](https://apptail.io/app/freshcaller-SbN/nigeria)
- [Philippines](https://apptail.io/app/freshcaller-SbN/philippines)
- [South Africa](https://apptail.io/app/freshcaller-SbN/south-africa)
- [Belgium](https://apptail.io/app/freshcaller-SbN/belgium)
- [Ireland](https://apptail.io/app/freshcaller-SbN/ireland)
- [Italy](https://apptail.io/app/freshcaller-SbN/italy)
- [Chile](https://apptail.io/app/freshcaller-SbN/chile)
- [Peru](https://apptail.io/app/freshcaller-SbN/peru)
- [Romania](https://apptail.io/app/freshcaller-SbN/romania)
- [Brazil](https://apptail.io/app/freshcaller-SbN/brazil)
- [Egypt](https://apptail.io/app/freshcaller-SbN/egypt)
- [France](https://apptail.io/app/freshcaller-SbN/france)
- [Indonesia](https://apptail.io/app/freshcaller-SbN/indonesia)
- [Taiwan](https://apptail.io/app/freshcaller-SbN/taiwan)
- [Austria](https://apptail.io/app/freshcaller-SbN/austria)
- [Slovenia](https://apptail.io/app/freshcaller-SbN/slovenia)
- [Czechia](https://apptail.io/app/freshcaller-SbN/czechia)
- [Belarus](https://apptail.io/app/freshcaller-SbN/belarus)
- [Spain](https://apptail.io/app/freshcaller-SbN/spain)
- [Argentina](https://apptail.io/app/freshcaller-SbN/argentina)
- [Poland](https://apptail.io/app/freshcaller-SbN/poland)
- [United Arab Emirates](https://apptail.io/app/freshcaller-SbN/united-arab-emirates)
- [Dominican Republic](https://apptail.io/app/freshcaller-SbN/dominican-republic)
- [Russia](https://apptail.io/app/freshcaller-SbN/russia)
- [Saudi Arabia](https://apptail.io/app/freshcaller-SbN/saudi-arabia)
- [Greece](https://apptail.io/app/freshcaller-SbN/greece)
- [Azerbaijan](https://apptail.io/app/freshcaller-SbN/azerbaijan)
- [Denmark](https://apptail.io/app/freshcaller-SbN/denmark)
- [Singapore](https://apptail.io/app/freshcaller-SbN/singapore)
- [Japan](https://apptail.io/app/freshcaller-SbN/japan)
- [South Korea](https://apptail.io/app/freshcaller-SbN/south-korea)
- [Kazakhstan](https://apptail.io/app/freshcaller-SbN/kazakhstan)
- [Lebanon](https://apptail.io/app/freshcaller-SbN/lebanon)
- [Norway](https://apptail.io/app/freshcaller-SbN/norway)

---

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