---
title: "Freshchat - Reviews, Revenue and Downloads in Brazil | Apple App Store"
description: "Engage with website visitors and users on the go with the Freshchat (formerly Freshdesk Messaging) iOS app.   Freshchat is a modern messaging app for sales and customer engagement teams. A leap from l"
---

# Freshchat — Brazil
> Chat with customers on-the-go

![Freshchat App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/3f/78/c2/3f78c2c6-abaf-a073-7281-51fba8466b1c/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/434x0w.png)

**Developer:** [FRESHWORKS TECHNOLOGIES PRIVATE](https://apptail.io/developer/freshworks-technologies-private-Itbb) (United States)
**Category:** Business
**Rating:** 4.8/5 (103 ratings)
**Price:** Free
**Bundle ID:** com.freshchat.agent.ios
**Store:** Apple App Store
**Country:** Brazil
**Version:** 8.3.7 (released 2026-05-21)
**Original Release:** 2017-09-18
**Languages:** English, Norwegian Bokmål, Finnish, French, Dutch, Polish, German, Italian, Russian, Portuguese, Spanish, Swedish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/br/app/app/id1273666080)
**AppTail Page:** [https://apptail.io/app/freshchat-NUdb/brazil](https://apptail.io/app/freshchat-NUdb/brazil)

## Freshchat Description
Engage with website visitors and users on the go with the Freshchat (formerly Freshdesk Messaging) iOS app. 

Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems, it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.

With the iOS app, teams can: 

• Ace Conversations - View, reply to, assign, and manage conversations from anywhere, anytime. 

• Know who you’re talking to - Get access to the visitor profile with details like contact information, event timeline, and usage history to make relevant conversations.

• Never miss a message - With Push Notifications, get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app. 

• Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.

## Freshchat Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/e5/87/e3/e587e34b-ab0a-0ded-b474-da34890cbc35/mzl.fdkrxikk.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/42/f6/6d/42f66de5-0367-b50e-d895-2ff4a67447c9/mzl.jkieiwcg.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ed/6b/b2/ed6bb245-6635-ec7f-ed0c-74bd44b2f267/mzl.dijyjqgi.png/1242x2688.png)

## Freshchat Rating Breakdown in Brazil
- 5 stars: 95 (92%)
- 4 stars: 2 (2%)
- 3 stars: 1 (1%)
- 2 stars: 1 (1%)
- 1 stars: 4 (4%)

## Freshchat Reviews in Brazil

### *---- "Não carrega os áudios"
Nenhum dos áudios é possível escutar no freshchat, somente baixando no celular.
-- Karine galarce, 2024-01-15

### *---- "Where is the button to send message???"
New update has no button to send message. Please guys, fiz it. I really need to use phone to answer customers
-- dm707, 2023-10-18

### **--- "Muitos bugs"
Melhorem a tradução!
Resolvam o problema de integração com o freshdesk
-- KayoAX, 2020-09-17

[View all Freshchat reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Freshchat Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Hungary | Business | #203 |

## Freshchat Discovered Keywords
- freshchat

## Apps Similar to Freshchat
- [Intercom Conversations](https://apptail.io/app/intercom-conversations-mje/brazil)
- [Tidio](https://apptail.io/app/tidio-eCf/brazil)
- [Zendesk Support](https://apptail.io/app/zendesk-support-OjH/brazil)
- [Zendesk Chat](https://apptail.io/app/zendesk-chat-RXM/brazil)
- [Gorgias Helpdesk](https://apptail.io/app/gorgias-helpdesk-UbN/brazil)
- [Crisp](https://apptail.io/app/crisp-TZY/brazil)
- [Help Scout](https://apptail.io/app/help-scout-TLdb/brazil)
- [Zoho Desk](https://apptail.io/app/zoho-desk-pbeb/brazil)
- [LiveChat - Support & Sell](https://apptail.io/app/livechat-support-sell-RVkb/brazil)
- [Zoho SalesIQ - Live Chat App](https://apptail.io/app/zoho-salesiq-live-chat-app-umHc/brazil)

## Freshchat Available In
- [Brazil](https://apptail.io/app/freshchat-NUdb/brazil)
- [United States](https://apptail.io/app/freshchat-NUdb/united-states)
- [India](https://apptail.io/app/freshchat-NUdb/india)
- [Thailand](https://apptail.io/app/freshchat-NUdb/thailand)
- [United Kingdom](https://apptail.io/app/freshchat-NUdb/united-kingdom)
- [Saudi Arabia](https://apptail.io/app/freshchat-NUdb/saudi-arabia)
- [Egypt](https://apptail.io/app/freshchat-NUdb/egypt)
- [Mexico](https://apptail.io/app/freshchat-NUdb/mexico)
- [Colombia](https://apptail.io/app/freshchat-NUdb/colombia)
- [Canada](https://apptail.io/app/freshchat-NUdb/canada)
- [Nigeria](https://apptail.io/app/freshchat-NUdb/nigeria)
- [Indonesia](https://apptail.io/app/freshchat-NUdb/indonesia)
- [Philippines](https://apptail.io/app/freshchat-NUdb/philippines)
- [Germany](https://apptail.io/app/freshchat-NUdb/germany)
- [Vietnam](https://apptail.io/app/freshchat-NUdb/vietnam)
- [Russia](https://apptail.io/app/freshchat-NUdb/russia)
- [Türkiye](https://apptail.io/app/freshchat-NUdb/turkey)
- [Spain](https://apptail.io/app/freshchat-NUdb/spain)
- [France](https://apptail.io/app/freshchat-NUdb/france)
- [Malaysia](https://apptail.io/app/freshchat-NUdb/malaysia)
- [Belgium](https://apptail.io/app/freshchat-NUdb/belgium)
- [Hong Kong SAR China](https://apptail.io/app/freshchat-NUdb/hong-kong)
- [Japan](https://apptail.io/app/freshchat-NUdb/japan)
- [Chile](https://apptail.io/app/freshchat-NUdb/chile)
- [United Arab Emirates](https://apptail.io/app/freshchat-NUdb/united-arab-emirates)
- [Kuwait](https://apptail.io/app/freshchat-NUdb/kuwait)
- [Switzerland](https://apptail.io/app/freshchat-NUdb/switzerland)
- [South Africa](https://apptail.io/app/freshchat-NUdb/south-africa)
- [Argentina](https://apptail.io/app/freshchat-NUdb/argentina)
- [Sweden](https://apptail.io/app/freshchat-NUdb/sweden)
- [Norway](https://apptail.io/app/freshchat-NUdb/norway)
- [Pakistan](https://apptail.io/app/freshchat-NUdb/pakistan)
- [Australia](https://apptail.io/app/freshchat-NUdb/australia)
- [Azerbaijan](https://apptail.io/app/freshchat-NUdb/azerbaijan)
- [Dominican Republic](https://apptail.io/app/freshchat-NUdb/dominican-republic)
- [Finland](https://apptail.io/app/freshchat-NUdb/finland)
- [Ireland](https://apptail.io/app/freshchat-NUdb/ireland)
- [Italy](https://apptail.io/app/freshchat-NUdb/italy)
- [New Zealand](https://apptail.io/app/freshchat-NUdb/new-zealand)
- [Peru](https://apptail.io/app/freshchat-NUdb/peru)
- [Kazakhstan](https://apptail.io/app/freshchat-NUdb/kazakhstan)
- [Netherlands](https://apptail.io/app/freshchat-NUdb/netherlands)
- [Austria](https://apptail.io/app/freshchat-NUdb/austria)
- [Poland](https://apptail.io/app/freshchat-NUdb/poland)
- [Romania](https://apptail.io/app/freshchat-NUdb/romania)
- [Ecuador](https://apptail.io/app/freshchat-NUdb/ecuador)
- [Denmark](https://apptail.io/app/freshchat-NUdb/denmark)
- [Singapore](https://apptail.io/app/freshchat-NUdb/singapore)
- [Czechia](https://apptail.io/app/freshchat-NUdb/czechia)
- [China](https://apptail.io/app/freshchat-NUdb/china)
- [Ukraine](https://apptail.io/app/freshchat-NUdb/ukraine)
- [Lebanon](https://apptail.io/app/freshchat-NUdb/lebanon)
- [South Korea](https://apptail.io/app/freshchat-NUdb/south-korea)
- [Israel](https://apptail.io/app/freshchat-NUdb/israel)
- [Luxembourg](https://apptail.io/app/freshchat-NUdb/luxembourg)
- [Hungary](https://apptail.io/app/freshchat-NUdb/hungary)
- [Algeria](https://apptail.io/app/freshchat-NUdb/algeria)
- [Armenia](https://apptail.io/app/freshchat-NUdb/armenia)
- [Greece](https://apptail.io/app/freshchat-NUdb/greece)
- [Estonia](https://apptail.io/app/freshchat-NUdb/estonia)
- [Belarus](https://apptail.io/app/freshchat-NUdb/belarus)
- [Portugal](https://apptail.io/app/freshchat-NUdb/portugal)
- [Taiwan](https://apptail.io/app/freshchat-NUdb/taiwan)

---

## About AppTail

[AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends.

- [Search Apps](https://apptail.io)
- [Top Charts](https://apptail.io/top-iphone-apps)
- [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer)

*Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*