FTWCCU

I been with FWCCU for quite sometime and I really enjoy my daily experience with the bank. If I ever have any questions their always answered by a great customer service. My bank app as well works very well. Thanks for y’all support in keeping me and my family happy 👍

So glad this app works and that there is someone available to help when needed.

My app doesn’t work on weekends I never know how much money I have just shows what was in it on Friday morning .

This app is the most user UNFRIENDLY. So confusing when trying to make a car payment. I always have to call the customer service number and have them talk me thru making a payment. Y’all need to step it up and make this app user friendly!!!!

Annoying pop ups for feed back

I had issues getting it to take pictures of my checks for mobile deposit had to fold the checks into smaller checks in order to get the capture recognition in order to deposit

App having a mobile app definitely makes

Easy to set up vendors, amounts, and dates of payment in bill pay.

2 weeks ago I tried to call the FWCCU to talk about my account around 4:30 pm. I couldn’t reach anyone. It seems like everyone goes home earlier now.

This app used to be nearly flawless. But I haven’t been able to deposit a check for several months. It rejects every shot I take of a check.