---
title: "FWD eServices - Reviews, Revenue and Downloads in Hong Kong SAR China | Apple App Store"
description: "歡迎使用富衛eServices！全方位應用程式，全面升級保險體驗。  優化的一站式保險管理體驗，一切盡在您掌握之中。透過手機應用程式，輕鬆管理保單，節省寶貴時間，讓您專注享受生活。  主要功能包括：  即時理賠 指定人壽保單及金額以內的理賠，如選用轉數快（FPS）收款、利用二維碼於指定7-Eleven分店提取現金，或直接過數至指定銀行帳戶，快至秒速獲得賠款。  優化介面設計 最新的索償資訊以及各類"
---

# FWD eServices — Hong Kong SAR China

![FWD eServices App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/f0/17/22/f017229f-6e10-9467-e3fe-a25434e8f2c4/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/400x400bb.png)

**Developer:** [FWD Life Insurance Company (Bermuda)](https://apptail.io/developer/fwd-life-insurance-company-bermuda-GlUb) (Hong Kong SAR China)
**Category:** Finance
**Rating:** 4.6/5 (4,076 ratings)
**Price:** Free
**Bundle ID:** com.pccws.ing.eclaim
**Store:** Apple App Store
**Country:** Hong Kong SAR China
**Version:** 3.8.8 (released 2026-10-15)
**Original Release:** 2013-08-13

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/hk/app/app/id660651836)
**AppTail Page:** [https://apptail.io/app/fwd-eservices-UJkb/hong-kong](https://apptail.io/app/fwd-eservices-UJkb/hong-kong)

## FWD eServices Description
歡迎使用富衛eServices！全方位應用程式，全面升級保險體驗。

優化的一站式保險管理體驗，一切盡在您掌握之中。透過手機應用程式，輕鬆管理保單，節省寶貴時間，讓您專注享受生活。

主要功能包括：

即時理賠
指定人壽保單及金額以內的理賠，如選用轉數快（FPS）收款、利用二維碼於指定7-Eleven分店提取現金，或直接過數至指定銀行帳戶，快至秒速獲得賠款。

優化介面設計
最新的索償資訊以及各類通知，一覽無遺。

保單管理更輕鬆
從瀏覽保單資訊及索償紀錄，至更新您的保單資料及獲取投保及理賠進度資訊，一app在手，輕而易舉。

• 更多其他資訊……..

富衛保險與您同行
我們致力提供貼心的保險體驗，照顧您及您的家人的每一天。
我們亦將不斷提升我們的eServices - 敬請期待新功能的推出！

立即下載，體驗從未如此輕鬆的保險管理。

本程式由富衛金融有限公司（持牌號碼FA2568）所有。富衛金融有限公司乃富衛人壽保險（百慕達）有限公司及保特保險（香港）有限公司的委任持牌保險代理，並獲香港保險業監管局發牌，在香港經營一般及長期保險業務（包括投資相連長期保險業務）。

## FWD eServices Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/c2/55/13/c2551300-e080-5e2c-f06f-a5899a971d6a/002a3528-4534-4968-a7fe-d53f3a914705_iOS_CN01_Dynamic_homepage.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/0d/9b/f1/0d9bf126-c412-7f98-1a83-a7cd2a65cf62/626b3af7-5bd0-4d5b-b1da-5e0b2c53003e_iOS_CN02_Navigate_with_ease.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/0b/63/ec/0b63ec1a-4469-5c63-eba7-70a3b589e58a/9db8969b-4c9f-4b29-a197-ee46ab92432a_iOS_CN03_Simplicity_at_its_best.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ce/bb/d8/cebbd82e-0e64-769d-0c82-20f14ffb7c9c/06b2e59f-32ee-42bb-abcc-6470675e7156_iOS_CN05_We_U2019ve_got_you_covered.png/1242x2688.png)

## FWD eServices Rating Breakdown in Hong Kong SAR China
- 5 stars: 2,941 (72%)
- 4 stars: 818 (20%)
- 3 stars: 141 (3%)
- 2 stars: 18 (0%)
- 1 stars: 158 (4%)

## FWD eServices Reviews in Hong Kong SAR China

### *---- "很差"
次次選完付款方式按下一步就冇反應
-- mrs blackjack, 2024-09-19

### ***** "Convenient to use"
Easy to use and convenient to find the information
-- R.IP@, 2024-09-12

### ***** "Smooth app experience"
Smooth app ever use
-- 未街再公車眾团畢刷弓, 2024-09-12

### ***** "Good exp"
Good!!!
-- Matthewwantaihong, 2024-09-12

### ***** "方便快捷"
方便
-- Yoyogcc, 2024-09-12

### *---- "更改資料項無反應"
想更改保單內資料⋯填好曬！之後撳乜都無反應！再試過幾次都係無反應！停留板面！不斷嘗試撳“下一步”‼️也沒有反應！相比其他保險公司Apps！FWD真係最差的一間‼️
-- Carman Cat, 2024-09-12

### ***** "Apps good"
👍🏻👍🏻
-- Cowcowml, 2024-09-11

### ***** "Good experience"
Easy to submit claims
-- Yin_______, 2024-09-11

### ***** "Good"
Good
-- RickyLiu9999, 2024-09-11

### ***** "User friendly"
Login 後唔單止check 到保單資料, 仲可以改地址 &自己申請攞錢, 超方便!
-- mandy.1001, 2024-09-10

[View all FWD eServices reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## FWD eServices Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Hong Kong SAR China | Finance | #29 |

## FWD eServices Discovered Keywords
- e-life

## Apps Similar to FWD eServices
- [Citibank HK](https://apptail.io/app/citibank-hk-yD/hong-kong)
- [DBS Card+ HK](https://apptail.io/app/dbs-card-hk-BI/hong-kong)
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- [DBS digibank HK](https://apptail.io/app/dbs-digibank-hk-IXn/hong-kong)
- [宏利香港及澳門](https://apptail.io/app/app-GdQ/hong-kong)
- [周大福人壽](https://apptail.io/app/app-tLcb/hong-kong)
- [My Sun Life HK](https://apptail.io/app/my-sun-life-hk-MAkb/hong-kong)
- [繳費靈手機服務 PPS on Mobile](https://apptail.io/app/pps-on-mobile-kTve/hong-kong)
- [Emma by AXA](https://apptail.io/app/emma-by-axa-Wmek/hong-kong)
- [OmyCard](https://apptail.io/app/omycard-gnek/hong-kong)

## FWD eServices Available In
- [Hong Kong SAR China](https://apptail.io/app/fwd-eservices-UJkb/hong-kong)
- [China](https://apptail.io/app/fwd-eservices-UJkb/china)
- [Taiwan](https://apptail.io/app/fwd-eservices-UJkb/taiwan)
- [Canada](https://apptail.io/app/fwd-eservices-UJkb/canada)
- [United Kingdom](https://apptail.io/app/fwd-eservices-UJkb/united-kingdom)
- [United States](https://apptail.io/app/fwd-eservices-UJkb/united-states)
- [Australia](https://apptail.io/app/fwd-eservices-UJkb/australia)
- [Japan](https://apptail.io/app/fwd-eservices-UJkb/japan)
- [Singapore](https://apptail.io/app/fwd-eservices-UJkb/singapore)
- [Thailand](https://apptail.io/app/fwd-eservices-UJkb/thailand)
- [South Korea](https://apptail.io/app/fwd-eservices-UJkb/south-korea)
- [India](https://apptail.io/app/fwd-eservices-UJkb/india)
- [New Zealand](https://apptail.io/app/fwd-eservices-UJkb/new-zealand)
- [Indonesia](https://apptail.io/app/fwd-eservices-UJkb/indonesia)
- [Malaysia](https://apptail.io/app/fwd-eservices-UJkb/malaysia)
- [Finland](https://apptail.io/app/fwd-eservices-UJkb/finland)
- [Estonia](https://apptail.io/app/fwd-eservices-UJkb/estonia)
- [Egypt](https://apptail.io/app/fwd-eservices-UJkb/egypt)
- [Spain](https://apptail.io/app/fwd-eservices-UJkb/spain)
- [France](https://apptail.io/app/fwd-eservices-UJkb/france)
- [Greece](https://apptail.io/app/fwd-eservices-UJkb/greece)
- [Hungary](https://apptail.io/app/fwd-eservices-UJkb/hungary)
- [Ireland](https://apptail.io/app/fwd-eservices-UJkb/ireland)
- [Israel](https://apptail.io/app/fwd-eservices-UJkb/israel)
- [Italy](https://apptail.io/app/fwd-eservices-UJkb/italy)
- [Kuwait](https://apptail.io/app/fwd-eservices-UJkb/kuwait)
- [Kazakhstan](https://apptail.io/app/fwd-eservices-UJkb/kazakhstan)
- [Lebanon](https://apptail.io/app/fwd-eservices-UJkb/lebanon)
- [Lithuania](https://apptail.io/app/fwd-eservices-UJkb/lithuania)
- [Madagascar](https://apptail.io/app/fwd-eservices-UJkb/madagascar)
- [Mexico](https://apptail.io/app/fwd-eservices-UJkb/mexico)
- [Nigeria](https://apptail.io/app/fwd-eservices-UJkb/nigeria)
- [Netherlands](https://apptail.io/app/fwd-eservices-UJkb/netherlands)
- [Norway](https://apptail.io/app/fwd-eservices-UJkb/norway)
- [Nepal](https://apptail.io/app/fwd-eservices-UJkb/nepal)
- [Peru](https://apptail.io/app/fwd-eservices-UJkb/peru)
- [Philippines](https://apptail.io/app/fwd-eservices-UJkb/philippines)
- [Pakistan](https://apptail.io/app/fwd-eservices-UJkb/pakistan)
- [Poland](https://apptail.io/app/fwd-eservices-UJkb/poland)
- [Portugal](https://apptail.io/app/fwd-eservices-UJkb/portugal)
- [Romania](https://apptail.io/app/fwd-eservices-UJkb/romania)
- [Russia](https://apptail.io/app/fwd-eservices-UJkb/russia)
- [Saudi Arabia](https://apptail.io/app/fwd-eservices-UJkb/saudi-arabia)
- [Sweden](https://apptail.io/app/fwd-eservices-UJkb/sweden)
- [Slovenia](https://apptail.io/app/fwd-eservices-UJkb/slovenia)
- [Slovakia](https://apptail.io/app/fwd-eservices-UJkb/slovakia)
- [Türkiye](https://apptail.io/app/fwd-eservices-UJkb/turkey)
- [Ukraine](https://apptail.io/app/fwd-eservices-UJkb/ukraine)
- [South Africa](https://apptail.io/app/fwd-eservices-UJkb/south-africa)
- [Armenia](https://apptail.io/app/fwd-eservices-UJkb/armenia)
- [Argentina](https://apptail.io/app/fwd-eservices-UJkb/argentina)
- [Austria](https://apptail.io/app/fwd-eservices-UJkb/austria)
- [Azerbaijan](https://apptail.io/app/fwd-eservices-UJkb/azerbaijan)
- [Belgium](https://apptail.io/app/fwd-eservices-UJkb/belgium)
- [Brazil](https://apptail.io/app/fwd-eservices-UJkb/brazil)
- [Belarus](https://apptail.io/app/fwd-eservices-UJkb/belarus)
- [Switzerland](https://apptail.io/app/fwd-eservices-UJkb/switzerland)
- [Chile](https://apptail.io/app/fwd-eservices-UJkb/chile)
- [Colombia](https://apptail.io/app/fwd-eservices-UJkb/colombia)
- [Czechia](https://apptail.io/app/fwd-eservices-UJkb/czechia)
- [Germany](https://apptail.io/app/fwd-eservices-UJkb/germany)
- [Denmark](https://apptail.io/app/fwd-eservices-UJkb/denmark)
- [Dominican Republic](https://apptail.io/app/fwd-eservices-UJkb/dominican-republic)
- [Algeria](https://apptail.io/app/fwd-eservices-UJkb/algeria)
- [United Arab Emirates](https://apptail.io/app/fwd-eservices-UJkb/united-arab-emirates)
- [Uzbekistan](https://apptail.io/app/fwd-eservices-UJkb/uzbekistan)
- [Vietnam](https://apptail.io/app/fwd-eservices-UJkb/vietnam)
- [Bermuda](https://apptail.io/app/fwd-eservices-UJkb/bermuda)

---

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