4.71 out of 5
140 ratings in United States
The writers are suburb, Every story pulls you into their world. The recipes are always so inviting, definitely makes you want to try making them. Let me say this, If I were stranded on a Desert Island and could only have one Magazine, It would be Garden and Gun. I think this tells you how much I treasure your Publication. Thank you! Liz M. mzliz44
I think maybe the app problem has been fixed. I was able to reload the app and upload all of my magazines nothing missing.
I have purchased every single issue and the app does not let me sign in, nor will it restore my previous issues. NO, I am not calling a number for a run around. Obviously someone doesn’t care about faithful customers.
Over three weeks now since this version was released and it is still not fixed. Cannot restore purchases to all the content I had purchased for years, cannot access the latest version either.
Like other reviewers, I have had a subscription for a few years. When the update happened, I lost everything. I spent quite some time on the phone with Apple, they even mirrored my iPad. There wasn’t anything they could do. I called Garden and Gun and spoke to a woman on the subscription side and she referred me to another person. To date, he has not called me back. I have done all of the steps that they suggest and have emailed back and forth with someone named Emily to no avail. While the magazine was thoroughly enjoyable, their customer service has left A LOT to be desired. It is unacceptable to pay for a service that you are not getting and for the company to appear to simply not care and do nothing to fix the issue.
I will add my voice to the growing chorus of those complaining about this new and terrible Garden and Gun app. This is a superb magazine but its reputation is being crippled by a truly awful app. I also have submitted an email but have not gotten a response. The clock is ticking on my subscription.
As someone who worked a decade in digital publishing, I can say confidently that the old Garden & Gun app was something of a miracle. Refined and personalized to their top-notch product with a relatively easy user experience designed to get you quickly to their beautifully presented issues. The new app is New Coke.
Totally useless since last update. Will not restore any purchases despite following instructions to delete app and reload. App no longer seems to be available on Apple App Store. Please fix
Just spent hours on chat with Apple and have restarted, reinstalled, logged out and in of app and nothing works. I have sent two emails and nothings. I cannot access my old issues and I will not resubscribe to the digital version of this magazine. Apple suggested that I contact the developer.
I have spent several frustrating hours trying to get my new issue and past issues. I talked to several customer service people…the paper subscription says they can’t do anything and the new app people tell me I do not have a subscription even though I Have another year on my subscription. I will definitely cancel if I can ever get in to my account.
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