New User
I’m having the same problem as previous comments - unable to set up a new account due to error Unknown email address for Genesis (CT4). All details are correct - please can you advise? Thanks
3.38 out of 5
21 ratings in Australia
I’m having the same problem as previous comments - unable to set up a new account due to error Unknown email address for Genesis (CT4). All details are correct - please can you advise? Thanks
I’m trying to sign up as a new user, but I keep getting “…The email address is unknown to Genesis (CT4)). How do I get this fixed? Checked with my branch and email is fine.
I am having trouble signing in as a new user. Instead of a verification code, I am getting an email with a (CT4) error. Can someone please help or direct me to where I can get help?
Dear Developers, I have issues when I try to setup as “new User” and get an Email (instead of code confirmation) that says this: “Subject: Unknown email address for Genesis (CT4). Hi, The email address is unknown to Genesis (CT4): Please provide your email address to the branch so your profile is up to date. Thanks, Genesis (CT4)” I’ve contacted the Genisis branch who confirmed that my Account is active and my Email looks ok. Could you please have a look at your end if there is something that not recognised my Email? How could I contact you? > Thanks issue fixed.
Can you add an alert function to the app so that members are notified when a class is cancelled. Currently members are left high and dry when a class is cancelled. There is no notification system to alert members when a class is cancelled.
Love being able to book into my Group Fitness Classes, Crèche and suspend my membership all through the App.
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