---
title: "Genesis Virtual Guide - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Genesis Virtual Guide is a modern take on the traditional owner’s manual, allowing consumers to use their smartphone to get how-to information for repairs, maintenance and vehicle features. Using 2-D "
---

# Genesis Virtual Guide — United States

![Genesis Virtual Guide App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/fd/7b/32/fd7b324f-1396-3681-987b-18bc87c3a350/AppIcon-1x_U007emarketing-0-7-0-85-220.png/400x400bb.png)

**Developer:** [Hyundai Motor America](https://apptail.io/developer/hyundai-motor-america-zLRb) (South Korea)
**Category:** Productivity
**Rating:** 2.2/5 (37 ratings)
**Price:** Free
**Bundle ID:** com.hyundaiusa.genesisar
**Store:** Apple App Store
**Country:** United States
**Version:** 1.5.1 (released 2020-06-02)
**Original Release:** 2017-08-03

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1265717613)
**AppTail Page:** [https://apptail.io/app/genesis-virtual-guide-NVDd/united-states](https://apptail.io/app/genesis-virtual-guide-NVDd/united-states)

## Genesis Virtual Guide Description
Genesis Virtual Guide is a modern take on the traditional owner’s manual, allowing consumers to use their smartphone to get how-to information for repairs, maintenance and vehicle features. Using 2-D and 3-D tracking technology, the Virtual Guide is able to deliver in-depth levels of information related to specific parts of Genesis vehicles.

## Genesis Virtual Guide Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/40/92/84/409284fc-391f-732a-5721-9f1b74cc8b82/pr_source.png/2688x1242.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/e9/52/6c/e9526cd6-b989-0dd1-d6e0-270bbd4cd769/pr_source.png/2688x1242.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/9b/70/dd/9b70dd3b-2b97-d3da-5307-391956eb4e66/pr_source.png/2688x1242.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/98/62/a6/9862a638-2ef3-77e5-fc69-80b7177c6a22/pr_source.png/2688x1242.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/ec/af/73/ecaf7396-e10c-5f8f-13b1-0a969614160f/pr_source.png/2688x1242.png)

## Genesis Virtual Guide Rating Breakdown in United States
- 5 stars: 9 (24%)
- 4 stars: 1 (3%)
- 3 stars: 1 (3%)
- 2 stars: 2 (5%)
- 1 stars: 24 (65%)

## Genesis Virtual Guide Reviews in United States

### *---- "Does not work"
When I add my vin it says unable to retrieve information. As much as these vehicles cost there should be a working app.
-- King!!30, 2025-01-03

### *---- "It does not work"
I get a “temporary “ error that appears to be permanent.  That is all I get. The app does nothing else. What is is suppose to do?  It could be a good idea.
-- Yeomancp, 2024-07-29

### *---- "Hasn’t Been Updated — Maybe Ever?"
Server is never online. Completely useless. I think it’s been discontinued, and should probably be removed from AppStore.
-- DrGlennEB, 2024-06-29

### *---- "Won’t even launch"
A Temporary Server Error has occurred.
-- fonehome, 2023-07-27

### *---- "Pitiful"
Won’t even load. Hopefully, the car is better!!
-- Always.Traveling, 2022-12-26

### *---- "Terrible never got it to work"
terrible never got this app to work
-- DefragFL, 2022-10-13

### *---- "Does not load"
When I try to open the App it gives an error message. Called Genesis Support and they seemed to not be aware of the APP.
-- Laser98, 2022-01-13

### *---- "Useless"
Unable to download the guides. It always reports a “Temporary Server Problem”. I’ve tried every day for a week.  I emailed Genesis customer service but never got a reply.
-- Ed. B, 2021-11-26

### *---- "GV80 model not included"
Downloaded this app to use for my 2021 GV80, and it’s not even an option!
-- hawk612, 2021-08-29

### *---- "VR"
Pretty much useless. No details. Could be linked with user manual to be functional
-- new g70 owner, 2021-01-02

[View all Genesis Virtual Guide reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Genesis Virtual Guide Discovered Keywords
- genesis
- genesis connected services
- genesis digital key
- genesis app
- genesis health


## Genesis Virtual Guide Available In
- [United States](https://apptail.io/app/genesis-virtual-guide-NVDd/united-states)
- [Canada](https://apptail.io/app/genesis-virtual-guide-NVDd/canada)
- [Switzerland](https://apptail.io/app/genesis-virtual-guide-NVDd/switzerland)
- [China](https://apptail.io/app/genesis-virtual-guide-NVDd/china)
- [Saudi Arabia](https://apptail.io/app/genesis-virtual-guide-NVDd/saudi-arabia)
- [United Arab Emirates](https://apptail.io/app/genesis-virtual-guide-NVDd/united-arab-emirates)
- [Bahrain](https://apptail.io/app/genesis-virtual-guide-NVDd/bahrain)
- [India](https://apptail.io/app/genesis-virtual-guide-NVDd/india)
- [United Kingdom](https://apptail.io/app/genesis-virtual-guide-NVDd/united-kingdom)
- [Germany](https://apptail.io/app/genesis-virtual-guide-NVDd/germany)
- [Chile](https://apptail.io/app/genesis-virtual-guide-NVDd/chile)
- [Colombia](https://apptail.io/app/genesis-virtual-guide-NVDd/colombia)
- [Czechia](https://apptail.io/app/genesis-virtual-guide-NVDd/czechia)
- [Denmark](https://apptail.io/app/genesis-virtual-guide-NVDd/denmark)
- [Dominican Republic](https://apptail.io/app/genesis-virtual-guide-NVDd/dominican-republic)
- [Algeria](https://apptail.io/app/genesis-virtual-guide-NVDd/algeria)
- [Ecuador](https://apptail.io/app/genesis-virtual-guide-NVDd/ecuador)
- [Estonia](https://apptail.io/app/genesis-virtual-guide-NVDd/estonia)
- [Egypt](https://apptail.io/app/genesis-virtual-guide-NVDd/egypt)
- [Spain](https://apptail.io/app/genesis-virtual-guide-NVDd/spain)
- [Finland](https://apptail.io/app/genesis-virtual-guide-NVDd/finland)
- [France](https://apptail.io/app/genesis-virtual-guide-NVDd/france)
- [Greece](https://apptail.io/app/genesis-virtual-guide-NVDd/greece)
- [Croatia](https://apptail.io/app/genesis-virtual-guide-NVDd/croatia)
- [Hungary](https://apptail.io/app/genesis-virtual-guide-NVDd/hungary)
- [Indonesia](https://apptail.io/app/genesis-virtual-guide-NVDd/indonesia)
- [Israel](https://apptail.io/app/genesis-virtual-guide-NVDd/israel)
- [Italy](https://apptail.io/app/genesis-virtual-guide-NVDd/italy)
- [Japan](https://apptail.io/app/genesis-virtual-guide-NVDd/japan)
- [Kuwait](https://apptail.io/app/genesis-virtual-guide-NVDd/kuwait)
- [Kazakhstan](https://apptail.io/app/genesis-virtual-guide-NVDd/kazakhstan)
- [Lebanon](https://apptail.io/app/genesis-virtual-guide-NVDd/lebanon)
- [Lithuania](https://apptail.io/app/genesis-virtual-guide-NVDd/lithuania)
- [Luxembourg](https://apptail.io/app/genesis-virtual-guide-NVDd/luxembourg)
- [Latvia](https://apptail.io/app/genesis-virtual-guide-NVDd/latvia)
- [Malta](https://apptail.io/app/genesis-virtual-guide-NVDd/malta)
- [Mauritius](https://apptail.io/app/genesis-virtual-guide-NVDd/mauritius)
- [Mexico](https://apptail.io/app/genesis-virtual-guide-NVDd/mexico)
- [Malaysia](https://apptail.io/app/genesis-virtual-guide-NVDd/malaysia)
- [Nigeria](https://apptail.io/app/genesis-virtual-guide-NVDd/nigeria)
- [Netherlands](https://apptail.io/app/genesis-virtual-guide-NVDd/netherlands)
- [Norway](https://apptail.io/app/genesis-virtual-guide-NVDd/norway)
- [New Zealand](https://apptail.io/app/genesis-virtual-guide-NVDd/new-zealand)
- [Oman](https://apptail.io/app/genesis-virtual-guide-NVDd/oman)
- [Peru](https://apptail.io/app/genesis-virtual-guide-NVDd/peru)
- [Philippines](https://apptail.io/app/genesis-virtual-guide-NVDd/philippines)
- [Pakistan](https://apptail.io/app/genesis-virtual-guide-NVDd/pakistan)
- [Poland](https://apptail.io/app/genesis-virtual-guide-NVDd/poland)
- [Portugal](https://apptail.io/app/genesis-virtual-guide-NVDd/portugal)
- [Paraguay](https://apptail.io/app/genesis-virtual-guide-NVDd/paraguay)
- [Romania](https://apptail.io/app/genesis-virtual-guide-NVDd/romania)
- [Russia](https://apptail.io/app/genesis-virtual-guide-NVDd/russia)
- [Sweden](https://apptail.io/app/genesis-virtual-guide-NVDd/sweden)
- [Singapore](https://apptail.io/app/genesis-virtual-guide-NVDd/singapore)
- [Slovenia](https://apptail.io/app/genesis-virtual-guide-NVDd/slovenia)
- [Slovakia](https://apptail.io/app/genesis-virtual-guide-NVDd/slovakia)
- [Senegal](https://apptail.io/app/genesis-virtual-guide-NVDd/senegal)
- [Thailand](https://apptail.io/app/genesis-virtual-guide-NVDd/thailand)
- [Tunisia](https://apptail.io/app/genesis-virtual-guide-NVDd/tunisia)
- [Türkiye](https://apptail.io/app/genesis-virtual-guide-NVDd/turkey)
- [Taiwan](https://apptail.io/app/genesis-virtual-guide-NVDd/taiwan)
- [Ukraine](https://apptail.io/app/genesis-virtual-guide-NVDd/ukraine)
- [Uzbekistan](https://apptail.io/app/genesis-virtual-guide-NVDd/uzbekistan)
- [Vietnam](https://apptail.io/app/genesis-virtual-guide-NVDd/vietnam)
- [South Africa](https://apptail.io/app/genesis-virtual-guide-NVDd/south-africa)
- [Armenia](https://apptail.io/app/genesis-virtual-guide-NVDd/armenia)
- [Argentina](https://apptail.io/app/genesis-virtual-guide-NVDd/argentina)
- [Austria](https://apptail.io/app/genesis-virtual-guide-NVDd/austria)
- [Australia](https://apptail.io/app/genesis-virtual-guide-NVDd/australia)
- [Azerbaijan](https://apptail.io/app/genesis-virtual-guide-NVDd/azerbaijan)
- [Belgium](https://apptail.io/app/genesis-virtual-guide-NVDd/belgium)
- [Brunei](https://apptail.io/app/genesis-virtual-guide-NVDd/brunei)
- [Brazil](https://apptail.io/app/genesis-virtual-guide-NVDd/brazil)
- [Belarus](https://apptail.io/app/genesis-virtual-guide-NVDd/belarus)

---

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