GettingOut Visits
Video visits on the go!
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Description

*Currently available at select facilities.*

What if you could visit your loved one from your mobile device anytime, anywhere? Now you can!

With our FREE GettingOut Visits app, keeping in touch with loved ones is easier and more flexible than ever. Plus with our new Visit Now feature, there's no scheduling needed. You can video visit on the spot – and you will only be charged for the actual visit time you use.

With the GettingOut Visits app, it’s easy to visit anytime, anywhere from your mobile device!

WHY USE GETTING OUT VISIT APP?

• IT’S A VIDEO CALL: Remote video visits are an easy, instant way to connect with your incarcerated friend or loved one. This service will allow you to make a video call to an inmate, just like Skype or FaceTime. You’ll use your home computer or an iOS device, the inmate will use a wireless tablet.

• NO SCHEDULING NEEDED: See your loved one, quicker than ever and video visit when it’s convenient for you without scheduling. The Visit Now feature lets your visit begin in minutes. If the inmate’s not available, you’ll be notified and can schedule a visit later.

• NO UPFRONT COSTS: There are no upfront costs, you will only be charged for the actual duration of the visit.

• NO CONNECTION FEES: There are no connection fees, you will only be charged for the actual duration of the visit.

• NO PENALTIES: There are no penalties, you will only be charged for the actual duration of the visit.

• NO MINIMUM/MAXIMUM COSTS: There are no minimum/maximum costs, you will only be charged for the actual duration of the visit.

• MORE FLEXIBILITY: You can visit remotely, when it’s convenient for you and your busy life.

• LESS CALLS TO CUSTOMER SERVICE: With the Visit Now feature you don't need to schedule visits, so no penalties for missed visits. You'll spend less time with customer service and more time visiting.
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User Rating

1.89 out of 5

400 ratings in United States

5 star
54
4 star
29
3 star
19
2 star
16
1 star
282

Ratings History

Reviews

It’s nice to have but

Mrs. J. Wulf on

Obviously, this app is nice to have so we can speak to our loved ones but since the last update my phone, no longer rings for incoming video calls. I have to be looking at the screen and hope I see it. Please fix.

Berks County Jail

gameloveradshater on

Worse App Ever. Crashes a lot, the delay when it wants to work is ridiculous, technical support at the jail is not 24/7 and if a family member complains in behalf of an inmate, they tell you the inmate has to contact their support, which, again, work a 8 hrs shift and still don’t do fix the problem. Terrible customer support 👎👎👎👎👎👎 waste of money bc is expensive too and you can’t even enjoy the visit. Mediocre

Basura

izabal@01 on

Esta aplicación es la peor basura que existe pero ni una estrella se merece

Notifications and Connection

Sharey92 on

My notifications are on. Yet I don’t receive any notifications when I receive a incoming call. And when I accept it I always get the message of waiting on participant to join.

Silent Notifications

Superwavyc on

The app video and audio quality is good. However, the app delivers notifications silently sometimes so it’s easy to miss calls. That is extremely annoying & kinda renders the app pointless.

Trash

That guy vq on

Trash

HORRIBLE APP

chey414 on

This app is terrible! You can’t get anyone on the phone. The app doesn’t work properly!

Video visit

Geocarona on

The app almost never lets me schedule a video visit without contacting Support first. Then when I finally do get one, the majority of the time the call drops and we get screwed over anyway.

Money grabbers

AlmarsX on

This app is the worst. There’s always an issue when you are using it. The connection is terrible, and the quality of the video is pretty bad, too. I have problems depositing money into my account, and the worst thing is that they charge you for sending the message, and then they charge the inmate for opening the message on their end. They are here for the money and they don’t care about awful service that they provide.

GTL DOESN’T CARE

LiL~Q on

GTL never addresses the many complaints of their services. They don’t care about keeping loved ones connected and they don’t care about insuring their apps to work properly. They obviously DON’T read these reviews, they are just about money. Sadly there is nothing we can do.

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Revenue and Downloads

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App Info

Publisher
Telmate, LLC
Languages
English, French, Spanish
Recent version
3.3 (1 day ago )
Released on
Jul 28, 2018 (5 years ago )
Last updated
1 week ago