GIG Car Share

cars were always filthy and requiring maintenance. sometimes the lot was jammed full & could not access reserved vehicle. they tell you that metered parking in SF, CA is free or already paid. not true. also, if you get a parking ticket, they send you a bill for it with a hefty fee tacked on. THEN they bill you a fine of $175 on top of that for “unauthorized parking.” apparently it is very easy for thieves to break into and steal these cars. one of my rentals was stolen from in front of my building. i tracked it down parked behind a locked gate several blocks away, and immediately reported the theft. what did they do? put my account on hold while they “investigated.” i gave up trying to rent from them after a few weeks of this. next thing i notice they’re trying to bill me another $350 for “unauthorized driver.” and “unauthorized parking.” that would be whoever stole the car and parked it in a locked parking lot. unbelievable. fortunately i had the foresight to block charges to my card from these racketeers. good luck getting another dime outta me, PIG, RIG, JIG, WIG or whatever your fictitious name is.

Thank you

I really enjoy the freedom of not having to own my own car and being able to have Gig to use for the occasional trips. It is convenient, and a good value. Thank you!

Keep me logged in please, add the ability to use Face ID

Don’t try it if you travel to bay area or Seattle. It asks a third party to verify your information manually which costs 7 business days! You won’t get a chance to use any car unless you stay there for more than 9 days! They should clarify this in the app before I register so that I won’t waste my time.

I didn’t violate any traffic rules, nor did I park in the wrong parking lot. However, GIG suspended my account without any notice until I was standing next to the car, ready to start borrowing it. I am at my wits end. 🤷

This is beyond nasty. Why do you allow people to leave trash bags in the car? There has to be some kind of enforcement mechanism. I don’t understand why it’s so difficult to use your service. All the cars in my neighborhood had one problem or another. The second car I went to still had a bicycle attached to the hood. People have no decorum, and it’s incredibly off-putting. Your company needs to start enforcing post-ride photos to ensure that the vehicle is left in good condition for the next person.

The car is smelly and sticky, it will fail when there is no service and they will get you to pay for towing. Do yourself a huge favor and read online Reddit accounts about gig, and choose literally anyone else

Your car will be stranded. Customer service won’t help you. You will then be charged hundreds of dollars. DO NOT USE.

Very useful with bike racks to get home or around.