GM Financial

I’m writing this know that most people won’t care what I’m saying, but this is a terrible app, and you will figure that out about 4 minutes into the process, lol, have fun navigating!

Unable to setup autopay on new lease despite having multiple leases with autopay already setup on current app. Poor customer support hours, slow response during business hours. Useless digital assistant. Unable to link accounts in your immediate family if car is in other family members name. Worst part of owning or leasing a GM vehicle is having GM Financial Service your lease.

Have you updated your update?

The new updated app is great, it’s the persons calling or writing a notification every month. My question is and observation is this: After being a customer with GMF for the past 6 years, not missing a payment, not being late ever that I’m been made aware of, and being told I didn’t know GM’s policies,….. things have been absolutely great. When I DID speak directly with a Representative, they let me know that they knew all of GM’s Rules, Regulations and Procedures, like Woo is thou!!!, and I was less than them since I was making payments on my car/SUV. Just thought I would vent, since I too deal with the public but in a more mature and professional manner. Thanks again!!

Please address the failure to update the current new release. Makes the application useless.

When I try to request maintenance, I cannot select the year of my car. Please fix your app.

Says the code i enter is wrong. I put it in exactly how it says. Happened after i updated the app.

I really like the convenience of the app but I can’t seem to get the badge notifications to clear. It says I have 2 notifications but I have looked everywhere in the app and can’t find whatever it is I supposedly missed. Please help

No matter how hard I try, I can’t make my payment.

Won’t log in with facial recognition. Fix it please