How bout we get an update that lets the technician view the photos instead of seeing the tiny thumbnail images that are impossible to see?

takes too long to do anything within the app

Worked great on the old work phones. switched to new iPhone and it freezes on every service call. considering this app is a Service techs lifeline, this should not be an issue.

Having reports from multiple technicians of app freezing up and locking up while using the app while performing service calls .

Overall the app it very useful. The pictures never save. Often have to retake pictures. It would be nice if they auto saved to the gallery that way you’d have if didn’t sync.

Every time I’m going to use the app I have to re-Register, and it makes it really difficult to keep customers informed about the status of the units being serviced. Also, I find myself retaking pictures at least twice if not more. Would be nice if it worked properly. Set up is great though.

In a shallow attempt to make it look flashy there are absurd sub menus and when you see the new ui all you think is EEEEWWWWWW

Figuring out whether the app will work or not is like buying a lotto ticket and hoping to hit the jackpot, which isnt great when you are relying on it for info on the side of the highway. To make it better, when you call FleetHQ for support, you have to sit and wait for 30 minutes to get anyone to answer. You want us to keep making you money? Fix your app and have a better support system.

There’s times were I open the app and it will not load at all any of my tickets. Can’t refresh. Runs choppy as ever. I’ve found myself closing and opening the app 15 plus times just to TRY to get my tickets to load

What good is the app if I cannot access the service ticket information? Uninstalled and reinstalled and nothing changes. Goodyear if you are expected to be a leader in the tire industry fix this lousy app so tech and drivers can keep you making money.