--- title: "GoToAssist Support - Customer - Reviews, Revenue and Downloads in United States | Apple App Store" description: "!! ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST !! The GoToAssist Remote Support mobile app by LogMeIn allows support agents to troubleshoot a problem you are having on your devic" --- # GoToAssist Support - Customer — United States > New! Support for v5 ![GoToAssist Support App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/19/0a/98/190a98fb-636b-1394-f84d-84a2c447b916/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/400x400bb.png) **Developer:** [GoTo Group](https://apptail.io/developer/goto-group-LBM) (United States) **Category:** Business **Rating:** 2.5/5 (37 ratings) **Price:** Free **Bundle ID:** com.logmein.remotesupport.customer **Store:** Apple App Store **Country:** United States **Version:** 2.3.1 (released 2025-09-11) **Original Release:** 2018-08-04 **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1413723666) **AppTail Page:** [https://apptail.io/app/gotoassist-support-customer-nrp/united-states](https://apptail.io/app/gotoassist-support-customer-nrp/united-states) ## GoToAssist Support Description !! ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT AGENT YOU TRUST !! The GoToAssist Remote Support mobile app by LogMeIn allows support agents to troubleshoot a problem you are having on your device. How to Use: 1. Install the app on your mobile device. 2. Launch the app. 3. Enter the Support Key given to you by your support agent. 4. Allow your trusted agent to connect to your device. Features: Share your screen live with your support agent. Your support agent can perform the following actions: Instantly start a chat with you. View the screen of your device. ## GoToAssist Support Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/a6/82/3b/a6823b24-c3c4-e91b-9ea0-293c4d4d9db8/mzl.gebdwfop.png/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/58/04/b9/5804b997-9ef9-9d0a-4216-bedcf148cb6b/mzl.fjqwmjza.png/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/78/8e/b3/788eb3a3-9d65-7d4a-a00c-448f41c4cfe9/mzl.opjnpicu.png/1242x2688.png) ## GoToAssist Support Rating Breakdown in United States - 5 stars: 9 (24%) - 4 stars: 5 (14%) - 3 stars: 1 (3%) - 2 stars: 2 (5%) - 1 stars: 20 (54%) ## GoToAssist Support Reviews in United States ### ***** "I can’t connect?" I can’t connect to my tech support friend. -- why should I studio, 2023-08-05 ### ***** "Honest support" I downloaded and used this app with Sonos Customer Support and it worked great. After the customer support team was finished they specifically told me to disconnect and delete the app. So on the reviews this app is good if YOU and ONLY YOU contacted a reputable company for customer support, if a company contacts you then don’t install it. I would not have gotten my equipment fixed had it not been for this app. -- MPose, 2023-07-03 ### ***** "Valuable Support Tool" This app is used by many reputable companies to provide quality support. But only use it with someone you trust. The negative reviews are from people who were tricked into using the app by scammers. When used by a reputable company, this app is one of the best ones out there for remote support. -- Eddie Stevens, 2023-03-31 ### *---- "YOU ARE BEING SCAMMED IF SOMEONE ASKS YOU TO DOWNLOAD THIS APP" This app is used by scammers to steal your identity, money and personal information. It is insecure. ANYONE CAN SEE YOUR SCREEN. -- Lookingputforus, 2022-10-14 ### *---- "Scammers Alert" If I could give a zero star I would some scammers used this app portraying that they was from Amazon to screen share with my phone and try and order items off of Amazon and try and transfer money out of my account‼️‼️‼️😡 -- Lady~T24, 2022-09-01 ### *---- "Scam" Beware of this scam app. You will receive email a call from someone claiming to be from Amazon asking if you purchased an iPhone from a particular area of the country maybe Maryland. The will ask you to die loss this app, but don’t and delete if you do. The are not from Amazon. They will scare you into telling you that all your information has been hacked yet they will tell you never tell you how to solve the problem and will slowly give you instructions I assume it’s so that the other person can steal the information while the other person talks to you on the phone. Whatever they say is not true. -- Fnaf fox lady, 2022-08-29 ### *---- "Total Scam" Do not download this app to your iPhone. Scammers are using it to access your phone and all your accounts. Have had everything compromised because I got caught off guard. Changing everything I have, reporting the fraud, and they’re still accessing my accounts. Have been to the police and going back today. Now they’re putting charges through for the app on my credit card! BEWARE BEWARE BEWARE Where is this developer that they feel no responsibility? Apple needs to get rid of this app. I removed and deleted but it’s still sitting in the cloud on my phone. I’m at my wits end!!!!!! -- Stadibaba, 2022-07-23 ### *---- "LIKELY FRAUD" People behind this are likely frauds. I received an email that I purchased an item on PayPal but it was not showing up on any of my accounts. They wanted me to download this app and look at my phone. Overall it was fishy so I discontinued and deleted the app. -- Jade Defrancia, 2022-07-15 ### *---- "SCAM!!! DO NOT DOWNLOAD!" This should be taken down! It’s a dangerous virus to hack into your personal data!! -- Protect your info, 2022-07-12 ### *---- "Scammers" This is fake Amazon help! They run a scam. -- Count on me!, 2022-06-26 [View all GoToAssist Support reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## GoToAssist Support Discovered Keywords - customer - gotoassist support ## Apps Similar to GoToAssist Support - [Quicken Classic](https://apptail.io/app/quicken-classic-wWd/united-states) - [Genesis Intelligent Assistant](https://apptail.io/app/genesis-intelligent-assistant-STe/united-states) - [Luma Surveillance](https://apptail.io/app/luma-surveillance-KZg/united-states) - [OvrC](https://apptail.io/app/ovrc-yrp/united-states) - [UniFi](https://apptail.io/app/unifi-dbG/united-states) - [Splashtop SOS](https://apptail.io/app/splashtop-sos-ILgb/united-states) - [UniFi Verify](https://apptail.io/app/unifi-verify-aVlc/united-states) - [TechSee Instant Mirroring App](https://apptail.io/app/techsee-instant-mirroring-app-KPMd/united-states) - [myEarthLink Mail](https://apptail.io/app/myearthlink-mail-yhDj/united-states) - [EarthLink](https://apptail.io/app/earthlink-pQdo/united-states) ## GoToAssist Support Available In - [United States](https://apptail.io/app/gotoassist-support-customer-nrp/united-states) - [Germany](https://apptail.io/app/gotoassist-support-customer-nrp/germany) - [Australia](https://apptail.io/app/gotoassist-support-customer-nrp/australia) - [Canada](https://apptail.io/app/gotoassist-support-customer-nrp/canada) - [India](https://apptail.io/app/gotoassist-support-customer-nrp/india) - [United Kingdom](https://apptail.io/app/gotoassist-support-customer-nrp/united-kingdom) - [Ecuador](https://apptail.io/app/gotoassist-support-customer-nrp/ecuador) - [Estonia](https://apptail.io/app/gotoassist-support-customer-nrp/estonia) - [France](https://apptail.io/app/gotoassist-support-customer-nrp/france) - [Ireland](https://apptail.io/app/gotoassist-support-customer-nrp/ireland) - [Israel](https://apptail.io/app/gotoassist-support-customer-nrp/israel) - [Italy](https://apptail.io/app/gotoassist-support-customer-nrp/italy) - [Kuwait](https://apptail.io/app/gotoassist-support-customer-nrp/kuwait) - [Lebanon](https://apptail.io/app/gotoassist-support-customer-nrp/lebanon) - [Sri Lanka](https://apptail.io/app/gotoassist-support-customer-nrp/sri-lanka) - [Latvia](https://apptail.io/app/gotoassist-support-customer-nrp/latvia) - [Madagascar](https://apptail.io/app/gotoassist-support-customer-nrp/madagascar) - [Malta](https://apptail.io/app/gotoassist-support-customer-nrp/malta) - [Mexico](https://apptail.io/app/gotoassist-support-customer-nrp/mexico) - [Malaysia](https://apptail.io/app/gotoassist-support-customer-nrp/malaysia) - [Netherlands](https://apptail.io/app/gotoassist-support-customer-nrp/netherlands) - [Norway](https://apptail.io/app/gotoassist-support-customer-nrp/norway) - [New Zealand](https://apptail.io/app/gotoassist-support-customer-nrp/new-zealand) - [Poland](https://apptail.io/app/gotoassist-support-customer-nrp/poland) - [Romania](https://apptail.io/app/gotoassist-support-customer-nrp/romania) - [Russia](https://apptail.io/app/gotoassist-support-customer-nrp/russia) - [Saudi Arabia](https://apptail.io/app/gotoassist-support-customer-nrp/saudi-arabia) - [Slovakia](https://apptail.io/app/gotoassist-support-customer-nrp/slovakia) - [Tunisia](https://apptail.io/app/gotoassist-support-customer-nrp/tunisia) - [Türkiye](https://apptail.io/app/gotoassist-support-customer-nrp/turkey) - [Taiwan](https://apptail.io/app/gotoassist-support-customer-nrp/taiwan) - [Ukraine](https://apptail.io/app/gotoassist-support-customer-nrp/ukraine) - [United Arab Emirates](https://apptail.io/app/gotoassist-support-customer-nrp/united-arab-emirates) - [South Africa](https://apptail.io/app/gotoassist-support-customer-nrp/south-africa) - [Armenia](https://apptail.io/app/gotoassist-support-customer-nrp/armenia) - [Belgium](https://apptail.io/app/gotoassist-support-customer-nrp/belgium) - [Chile](https://apptail.io/app/gotoassist-support-customer-nrp/chile) - [Czechia](https://apptail.io/app/gotoassist-support-customer-nrp/czechia) - [Denmark](https://apptail.io/app/gotoassist-support-customer-nrp/denmark) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io) - [Top Charts](https://apptail.io/top-iphone-apps) - [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*