The app worked great for two years and recently I haven’t been able to open the app. It freezes on the refreshing credentials screen. I have reached out to the developers for assistance since the app continues to take my money even though I can’t access it, they told me to try to delete it but I’m unable to do that. Also since I can’t get to my account physically, I am now waiting to see if they will approve my request and close my account. No one has responded.

There was an earlier review that mentioned it wouldn’t let you log in and kept flashing Credentials Refreshing… you said it’s bc of an old App. Then proceeded to name (I’m guessing) the new app only for it to be named exactly the same. No description if an updated up looks different and you don’t have an option to update IF the app is old. If you had a choice of 0 zero I would choose that. Stop wasting people’s time with this crap.

I used this app and deleted it after paying a toll. A year later, it charged my credit card automatically with no advance notice for a toll. Beware, they store your info and will charge you and just send a receipt!

Was very excited to have an easier way to pay tolls since, but also really nervous to hand over control to an automated system and it turns out I was right to be worried. The app does not have enough functionality and the company does not have enough customer service to deal with issues that arise. They “validate” tolls but don’t provide any documentation for the user, they require a credit card on file for as long as you have the app and 180 days after you deactivate your account, and there is no way to pause charges for tolls they have “validated.” We had our license stolen and continued to be charged for tolls up to a week after we had reported it stolen and informed customer service. They said they would refund the charges but only refunded one. We paid over $30 in bogus tolls. I finally deactivated my account (had already removed the license) but they still have my credit card info. It literally cannot be disassociated with your account until six months after you deactivate. Had potential to be great, but it is not set up to handle anything out of the ordinary, which creates issues for those of us living in the real world. Also, beware $0.85 service fee per toll adds up!!

I had removed the app from my phone because I thought it wasn’t operating anymore. They sent me emails but I thought it might be spam. I responded to one and someone kindly and promptly responded to show me my account. I added the app back on my phone, made the payment easily and now I know it works! I wish this operated in FL. Mostly around Tampa and Orlando. So easy.

I used this app (as I had no other choice because they have no customer service number) to pay for one time toll for my rental going to VA from DC. I did the right thing and paid my toll off as soon as it reflected on my account. (Later I found out that I was charged by the rental car company as well). What’s even worse is, unless I deactivate the vehicle on the account, you are responsible for any trip. So for $2 dollar toll, I pretty much required to pay $10 to pay for other toll users. I Do not recommend this app or this company, and remember, if you have a rental, remove your vehicle from the app after return.

Great app, just won’t let me plan trips

DOESNT WORK

The app doesn’t integrate with iOS password generation or ID systems. It won’t auto fill CC information from Wallet. The camera feature didn’t capture CC info from card. When an App is your only job that is pretty crap.

App freezes saying refreshing credentials