Grab driver call
Sometimes idk if it’s the driver’s phone or the connection in the app, but a lot of the drivers can’t hear us when we call. Hope this is something that can be improved ?
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⚠️ The Grab app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Grab is free.
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4.79 out of 5
229,579 ratings in Singapore
Sometimes idk if it’s the driver’s phone or the connection in the app, but a lot of the drivers can’t hear us when we call. Hope this is something that can be improved ?
What’s the point of letting us order, rider accepted the order only to cancel on last minute. Nowadays cancellation rate for grab delivery is too damn high? It is either the cancellation on last minute or missing order and my family need to wait again for the rider to collect the remaining order
Khi bị trừ tiền oan tự app nó đăng ký gói hội viên rồi trừ tiền người ta
Many missed items and mistakes from their food delivery service which customers have to bear the cost and inconvenience of! Try FoodPanda or Deliveroo instead!
1. Lack of customer support. Falsified chat links when it just directs to rubbish links 2. Falsified times to favour grab and hide their incompetency.
Double booking even when delivery charge is high already and transpo unreliable during peak hours. Crappy service in PH compared to other countries.
For the drive. PLEASE let select the date, then pick up place, then destination, then confirm, please follow this flow to navigate the process. Don’t put date selection and confirm parallel together and accidentally I could mess up
Waited for almost 2hours for 2 different orders on grabfood total 4 hours and grab couldn’t find a single delivery rider at all! Horrible, wasted my time!
No driver and wouldn’t let us cancelled. Asked us to wait 1 hour
Ordered 2 sets of meal around 10pm, delivered wrong orders except 1 drink. Raised the issue to Grab in App, had to choose from limited automated options. Grab refund partially efficiently but deducted the amount of drink. It looks a fair settlement. However, do I need the drink if my main meal was not received? I also cannot make the same order again as the shop closed. Grab could settle the issue so easily, left my empty stomach without compensation for time spending, and the same thing happened not once and twice. Anyway, Grab always loses nothing.
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