Greater Edmonton Yellow Cab

I have so many issues with this app, it thinks my name is Dan osvault and I can’t change it, it can’t find basic addresses and even though I have enough money in my account it says I have insufficient funds.

Like that the app gives a flat rate for trips and don’t have the uncertainty of how much it will cost because of unforeseen traffic conditions. Convenient instead of calling. The only issue I really seem to have is that the driver arrival time is never accurate. Sometimes it says 1minute and it takes 10. Sometimes it says 5 minutes and it’s 30 seconds. Sometimes the time for arrival never updates at all and this is all when I’m in a good cellular reception area or with strong wi-fi connection

Excellent

I’m in cab 132, and the driver says he doesn’t use the app. What’s the point of having an app if the drivers don’t use it. Total garbage.

I’m a fan of the app, one thing in particular is the fixed rates that are given when I book a taxi through the app. Recently, There has been a change where the fixed rate is back to a fare. It’s very annoying especially when the drivers are very slow sometimes. Hoping it goes back to a fixed rate as paying an extra 4 dollars for a trip that would have been 14$ gets pricey. Other then that I have no complaints.

Time of arrival inaccurate

Wayyyyyyyy to many text messages!!!!!!!!

To whom it may Concern, I have been using Yellowcab for years now, and despite all the crazy our world has gone through, I am so happy that the customer service has maintained the same. Thank you so much! Live in love. And not fear! But be careful when needed. My last driver Hussan was incredible. Thank you again! -Michelle

With the Yellow Cab app, there's absolutely no excuse to be using Uber in Edmonton. The app is intuitive and convenient, and the service is prompt and efficient. Hire real people (at Yellow Cab) who do a great job instead of a company (Uber) that's intent on ditching its workforce as fast as possible.

It’s been months! I remove and then reinstall the app and still I get the same error message. I feel so violated. I need flat rate taxis. Life is bleak. There is no sunshine.