GVB reis app - Reviews, Revenue and Downloads - Apple App Store

Description

The app for travelling by tram, (night) bus, metro and ferry in Amsterdam and the rest of the Netherlands. Your indispensable travel buddy for frequent travellers or for just a visit. Quickly and easily plan your trip from home to work, a restaurant or the theatre or from Schiphol to your hotel or B&B. Check whether there is a diversion or delay on your route. You always have your favourite line’s up-to-date departure times at your fingertips. And now it’s also possible to purchase a barcode ticket for immediate travel.

What the GVB travel app offers you:
- Up-to-date travel information: always the most reliable and up-to-date travel information for the GVB network as well as for all other public transport companies in the Netherlands.
- Trip planner: plan your trip to any address in Amsterdam or the rest of the Netherlands.
- Alert for disruptions: turn notifications on for your favourite line(s). You will receive an Alert if there’s a diversion or disruption. You can set this for certain days and time periods.
- Crowd indicator: in each requested travel advice, you can immediately see how busy a service is expected to be.
- Bicycle as before and after transport: under travel preferences, you can easily indicate whether you will start or end your trip by bicycle.
- Travel only with GVB: if you have a GVB travel product, e.g. a GVB hour/day or GVB Flex, and only want to travel with GVB lines, it’s easy to set this in your travel preferences.
- Save favourites: save your favourite locations in Amsterdam with just one click. It’ll then be even easier to plan your next trip.
- In-app ticket purchase: you can buy tickets via the app for one hour or for more hours/days and activate them immediately so you are ready to travel. Easily check in and out using your mobile.

Why are travellers using the GVB app even more?
- Unique Touch Swipe planner – The most personalised trip planner in the Netherlands. Simply swipe from your current, favourite or any other set location to the key places of interest in the city and your trip will be planned instantly. Then you can personalise your destinations. Select your destinations from a list of main locations in Amsterdam and surroundings, and save them for later use.
- Personal dashboard based on your travel profile. Directly access the key functions for your travel profile via your main screen. For example, if you use the app mainly for commuting, you will find your set regular route in your dashboard. In that way you always have the up-to-date departure times at hand.
- You can compose your own menu to display the functions which are most useful to you.
- Check the latest updates on disruptions and planned diversions.
- Search for up-to-date departure times by location, stop name or line. (available from mid-May 2021)
- Get in touch with GVB Customer Service quickly and have direct access to GVB Services such as lost & found or missed check-out (claim a refund for missed check-ins or check-outs).
- Fully available in Dutch and English.

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User Rating

1 out of 5

1 ratings in United Kingdom

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Ratings History

Reviews

bought ticket for 26 euros yesterday and today its missing

Simple idea could make this very usable

As a complete novice, I was able to buy a multi-day pass. The navigation was good enough, overall. It could benefit from auto-updating the current location as you’re moving around - which seems hit and miss at best. Switching between the route planner and the e-tickets could (should) be a single tap action in my humble opinion. Finally - in my personal experience with an iPhone 13 Pro Max, I’ve found that I have to manually set the screen to full brightness in order for the on-tram readers and the station turnstiles to be fairly reliable at reading the QR codes. I’m not sure if the APIs are available from Apple, but if they are, perhaps auto-setting the screen to full brightness when showing an e-ticket and reverting to standard brightness when switching to another part of the app (or out of the app) would be hugely helpful. As it currently stands, either I am wasting battery life by forgetting to revert the brightness (not very eco-friendly) or delaying other passengers while I fiddle with the settings (not very user friendly). I hope the feedback is received in the spirit it is intended.

Barely works

QR code virtually never works. If you’ve been to Amsterdam, you know getting on a any tram is a rush. It’s so embarrassing when you have to hold the line up and position your phone 5 or 6 times for it to finally scan. Most of the time, whoever was at the conductor seat inside the tram would just tell me to come in without scanning because they know how bad it is. Seriously don’t use this app, just buy a card when you get into the city.

Doesn’t work

They take your money but the QR code never works when checking in or out on trams

Amateurish

Seriously poor app, and not the best service. App regularly fails with payments, then leaves the ‘Failed Payments’ clogging up the app. Train times are wrong almost every time. But, hey, don’t you just love a monopoly?

Frustrating

GVB sells 24 hour and multi day passes for their transit system. Why does their official app give you directions on different bus systems that your tickets aren’t valid for? Extremely frustrating and baffling decision.

Store Rankings

Ranking History

Category Rankings

Chart	Category	Rank
Top Free	Belgium Travel	49
Top Free	Finland Travel	68
Top Free	Norway Travel	76
Top Free	South Africa Travel	84
Top Free	Netherlands Travel	84

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