Where is the login
See above
4.49 out of 5
1,773 ratings in United Kingdom
See above
Completely non-intuitive. How do you login?
I can almost never book my classes in time. Every time I do the app crashes and slows down
I can’t see open hours. Most likely the 5 star reviews are fake
Not having the wait list function for classes makes it harder to sign up and feels like I’m getting less value out of membership. Also as others have said, the entry into gym via the app is great idea but in practice it’s really clunky and needs to be sped up please
Personally, I don’t go to any classes and do my independent work in the gym, so I only use this app for entry to the gym. It’s extremely clunky, and often doesn’t work. There are regularly a que of customers standing at the turnstiles trying to make it work which really detracts from my experience at what is otherwise a really good gym. To make it better, my preference would be that GYMBOX develop an NFC-enable Apple Wallet pass, which would mean I don’t have to engage with this terrible app at all. Failing that bin the current app and start again, or just give us old fashioned membership cards etc.
The new nfc tap-in system is great but it’d be better if we could add a card to Apple wallet so we can tap in without opening the app
I am trying to reset my password. How is it possible that there is no password reset button on the login screen in the app or online from a computer?? Also when loading the app on a new phone, the Accounts page indicates you haven’t logged in to an account but doesn’t give you a link to do so!! Note to others in my predicament -you have to navigate to the book classes function to login. I would have preferred to submit this directly to GYMBOX as a fix request rather than send a negative review but your “app support” button in the App Store doesn’t actually link to a support page, and there is no contact page online either. These are basic functionalities that you’re missing.
Couldn’t view bookings, couldn’t see schedule and couldn’t log in once I tried reinstalling. So far, nit so good
I’m surprised that GymBox has not got a better app, I recently joined and I was shocked to see the app… even other gyms that are cheaper and less premium have better apps.
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