---
title: "H-E-B Debit - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Account opening is subject to registration and ID verification.¹  Say hello to The H-E-B® Debit Account, a great way to pay from a company Texans have trusted since 1905. Some of the benefits include:"
---

# H-E-B Debit — United States

![H-E-B Debit App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/cf/0d/af/cf0daff8-1cfa-7256-bc27-20167915d142/AppIcon-0-0-1x_U007emarketing-0-10-0-0-0-85-220.png/100x100bb.jpg)

**Developer:** [Netspend](https://apptail.io/developer/netspend-hwfb) (United States)
**Category:** Finance
**Rating:** 4.9/5 (9,556 ratings)
**Price:** Free
**Bundle ID:** com.netspend.mobileapp.hebdebit
**Store:** Apple App Store
**Country:** United States
**Version:** 6.8.1 (released 2024-08-26)
**Original Release:** 2021-04-14
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1514744431)
**AppTail Page:** [https://apptail.io/app/h-e-b-debit-ZwI/united-states](https://apptail.io/app/h-e-b-debit-ZwI/united-states)

## H-E-B Debit Description
Account opening is subject to registration and ID verification.¹

Say hello to The H-E-B® Debit Account, a great way to pay from a company Texans have trusted since
1905. Some of the benefits include:

• Earn 5% cash back on H-E-B brand products² when you use the H-E-B Debit card.

• There is no monthly fee to maintain your account.

• Short on funds? With qualifying Direct Deposit, our Purchase Cushion³ may cover you up to $20 if
you fall a little short. (Resolve negative balances within 30 days by adding funds to your account.)

• Access funds up to 2 days faster⁴ with Direct Deposit.

• Free cash withdrawals at H-E-B ATMs.⁵

• Add funds to your account at no cost⁶ by visiting the H-E-B Customer Service Center or checkout.

Visit hebdebit.com to learn more.

1 ID verification required. We will ask for your name, address, date of birth and your government ID number. We may also ask to see a copy of your driver’s license or other documents at any time.

2 5% cash back applies only to H-E-B brand products purchased at a store register at H-E-B owned stores, or on heb.com using your H-E-B Debit Card issued by Pathward®, National Association, excluding “digital wallet” transactions. 5% cash back is limited to the amount of the purchase paid for using your H-E-B Debit Card and account number. Not valid for online purchases at Central Market®, Mi Tienda®, Joe V’s Smart Shop®, or through Favor®. No cash back for pharmacy prescriptions, gift cards, restaurants, fuel, car washes, purchases made using digital wallet software rather than presentation of your Debit Card account number, purchases made on the H-E-B Go app or at H-E-B Go kiosks, or purchases at mobile point-of-sale systems deployed in store. Cash back will be credited to your available balance within 7 business days after applicable purchase. Cash back offer by H E-B. Pathward, N.A., Mastercard, and Ouro Global, Inc. do not sponsor, and are not affiliated with the offer.

3 The $20 Purchase Cushion is not an extension of credit. To be eligible, Accountholder must have received qualifying Direct Deposits of paychecks and/or government benefits payments totaling at least $500.00 within one (1) calendar month. See the Deposit Account Agreement for details.

4 Faster funding claim is based on a comparison of the Pathward, National Association, policy of making funds available upon receipt of payment instruction versus the typical banking practice of posting funds at settlement. Fraud prevention restrictions may delay availability of funds with or without notice. Early availability of funds requires payor’s support of direct deposit and is subject to the timing of payor’s payment instruction.

5 Free ATM withdrawals at H-E-B branded ATMs (“in-network ATMs”) in the US. Visit your Online Account Center for a list of in-network ATMs. Transactions at all non-H-E-B branded ATMs are $2.95, operator may assess additional charges.

6 There is no fee to add funds at participating H-E-B locations for the H-E-B® Debit Account. See the Deposit Agreement for details and additional fees.

The H-E-B® Debit deposit account and H-E-B Debit Card are established by Pathward, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Ouro Global, Inc. is a service provider to Pathward, N.A. Certain products and services may be licensed under U.S. Patent Nos. 6,000,608 and 6,189,787.

Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.

Card may be used everywhere Debit Mastercard is accepted.

© 2024 Ouro Global, Inc.

## H-E-B Debit Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/2c/44/ea/2c44ea32-3d31-8fee-1d0f-b6d0298080d4/da553e6a-da85-47b0-bc07-77fab47b016e_55-iOS_1242x2208_01.jpg/392x696bb.jpg)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/67/96/b4/6796b484-f289-356a-b2cd-e3a77083224a/43610497-2cad-440f-a2dd-154ac5094dbc__iOS_1242x2208_02.jpg/392x696bb.jpg)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/6c/67/7b/6c677b2c-d641-8973-a0c6-9e981b50b0cc/adff0230-001c-4dc9-9ceb-95cab4e6e548__iOS_1242x2208_03.jpg/392x696bb.jpg)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/24/62/55/246255c2-0455-7e63-236f-a9a984978d19/efc22455-7814-4a50-8512-8e4bb0ceb28f__iOS_1242x2208_04.jpg/392x696bb.jpg)

## H-E-B Debit Rating Breakdown in United States
- 5 stars: 8,691 (94%)
- 4 stars: 360 (4%)
- 3 stars: 88 (1%)
- 2 stars: 28 (0%)
- 1 stars: 126 (1%)

## H-E-B Debit Reviews in United States

### *---- "Super Disappointed"
I’ve been interested in getting an H‑E‑B debit card; and was really excited when I received mine in the mail today. I was thinking it was just like Target’s debit red card: you link your bank account to your debit card and it automatically makes a transaction when you check out. This however, was not the case. The process to link your bank account to the heb debit card is way more complicated and tedious than it needs to be. I’ve spent over an hour trying to figure out how to link my bank account to my H‑E‑B debit card. I’ve deleted and reinstalled the app more than once; and now it won’t even let me try to link my bank account to my H‑E‑B debit card anymore. It just freezes. If I had known it was going end up being a complete waste of time, I wouldn’t have even bothered getting a card.
-- Emily Self 0605, 2025-01-03

### ***** "Amazing"
I love my HEB and they have a card too I can love  the only thing I capsules say that would better is if I could have in in pink instead of of white
-- Cuero HEB, 2024-12-07

### *---- "Can’t add funds"
The app will not allow debit card transfers. It worked like a charm for several months, but it no longer works. Not worth the hassle anymore.
-- Boymom812, 2024-11-27

### **--- "Not great"
I downloaded the app 2 weeks ago, for about a week now the debit card transfer feature doesn’t work. Once I get to the transfer portion it gets stuck on the processing screen. When it did work, for a week, it was the fastest way to transfer money. ACH transfers take 3-5 business days, in store deposits take at least 15 minutes—not terrible but this means you have to go to a register BEFORE you shop to load money so it has time to post. My card got declined because I did not wait long enough for the transfer to post. I reached out to customer support to report this issue but I kept getting resolutions for different transfer methods.
-- acm351, 2024-11-17

### *---- "Can&#039;t Add Funds"
I&#039;ve been using this app with the HEB debit card for over a year now, and it was great for most of that.

However, for the last 3-4 months, it has been impossible to do debit card transfers with the app to add money to the account, which kills 90% of this app&#039;s functionality.

I&#039;m honestly shocked this issue has gone on for so long. I love the app as it was, but until it&#039;s fixed it&#039;s almost useless for me.
-- BubingaRocker, 2024-11-01

### **--- "Unable to add funds"
Every time I try to add funds to my account via debit card transfer, I get the error “We were unable to load this page at this time”. There is no option to directly transfer from another bank. It’s surprising this feature rarely works, and when it does, I get locked out of my account and am prompted to call customer service to have it unlocked.
-- Nico95602, 2024-09-09

### **--- "I like to get cash back like any one but…"
I love the fact that H‑E‑B debit offers cash back on H-E-B brand items, but this app is broken. It will not allow me to add money to my card via debit card transfer very often. Works half the time
-- Dr.GED, 2024-08-15

### *---- "Worst Debit Card Experience EVER"
I tried to get a hold of customer support for 2 days only for my responses to be “unrecognizable” and then promptly hung up on. Out of desperation I contacted Apple so that they might possibly be able to help add my card to my wallet on Apple Pay (mind you it instructed me to contact my card issuer which was HEB debit) but I ended up getting scammed out of $600+ dollars because I was not talking to a legitimate Apple representative. I can’t help but be upset because it never would have happed had I been able to get the proper help from HEB debit in the first place.
-- autumnleavesturnredngold, 2024-07-17

### *---- "Can’t add funds"
The app worked up until a few months ago. It’s always been a pain to have to add funds every time I use it instead of it being tied to my bank account like Target does. But now it won’t even let me add money so the HEB card is unusable. When I go to transfer money, I just get a white screen with a spinning icon that never goes anywhere. Very disappointing.  Please fix the app!!!!
-- MichelleDoesHair, 2024-07-15

### *---- "haven’t been able to transfer money in the app in a month"
How do you have a banking app that glitches when I try to transfer money into the account? The past 3 visits I’ve had I get a white loading screen when try to transfer money, on my data or their wifi. I’ve even tried it on my home wifi. And apparently when adding cash (which was the only way I would get my cash back) it doesn’t deposit simultaneously I had to wait at the register for 7 minutes. I drive 30 minutes each way just to shop at HEB. This is frustrating. Don’t really want to shop here anymore but I still like the produce better. Very inconvenient.
-- Cecelia Morgan, 2024-06-03

[View all H-E-B Debit reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)



## H-E-B Debit Discovered Keywords
- fuel log
- h-e
- h e b app
- my h e b app
- heb digideals
- emoney shop

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---

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