--- title: "Halo ITSM, PSA, CRM - Reviews, Revenue and Downloads in United States | Apple App Store" description: "Welcome to the Halo Service Solutions app for iOS devices, free to download and use with your main version of HaloITSM, HaloPSA, HaloCRM or Halo Service Desk. The Halo app compliments all the fantasti" --- # Halo ITSM, PSA, CRM — United States ![Halo ITSM App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/16/71/31/1671311c-c99d-89c8-84cb-825671fed63f/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/400x400bb.png) **Developer:** [Halo Service Solutions](https://apptail.io/developer/halo-service-solutions-EVWd) **Category:** Business **Rating:** 3.6/5 (18 ratings) **Price:** Free **Bundle ID:** com.haloservicesolutions **Store:** Apple App Store **Country:** United States **Version:** 1.5.3 (released 2026-09-16) **Original Release:** 2021-07-16 **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1567966790) **AppTail Page:** [https://apptail.io/app/halo-itsm-psa-crm-IGQc/united-states](https://apptail.io/app/halo-itsm-psa-crm-IGQc/united-states) ## Halo ITSM Description Welcome to the Halo Service Solutions app for iOS devices, free to download and use with your main version of HaloITSM, HaloPSA, HaloCRM or Halo Service Desk. The Halo app compliments all the fantastic functionality offered in the main application and allows you to stay on track whilst on the go. Features of the app include: - Access tickets assigned to you - Action tickets based on your workflows - Access your teams - Access your team's Tickets - Receive notifications - List customers - Searching Halo - Links to the web application for other features - And many more to come Halo Service Solutions offers ITSM, PSA and Service Desk software, which are relied upon in over 50 countries. HaloITSM is a single, all-inclusive ITSM software solution. It will transform your current ways of working into intuitive, up-to-the-minute workflows, as well as give your teams the ability to deliver the very best in service to customers and employees alike. It won’t just standardize your processes, but it will also deliver valuable analytics, so you can match your IT delivery to the true needs of your business, present, and future. HaloPSA is a single, all-inclusive solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business. With an integrated PSA platform you will experience features such as time-tracking and billing, advanced reporting, asset management, remote access, seamless integrations, automation tools and more. Tailored to your requirements with an intuitive UI, you can remedy your client issues with an unlimited PSA solution. HaloCRM is omnichannel customer service software, designed for teams looking to drive greater efficiency when handling customer enquiries. HaloCRM offers an intuitive platform for customer-facing teams to manage conversations from any channel. The platform will ingest customer conversations from Twitter, Facebook, Facebook Messenger, email, SMS, chat, phone calls and more, eliminating the possibility of missed enquiries, and improving customer satisfaction by opening more channels of communication. Halo Service Desk is a cloud-based helpdesk solution designed to streamline processes related to workflow management, operations automation, customer & employee engagement, and more. ## Halo ITSM Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource125/v4/c7/08/fb/c708fbb5-1ecc-cd24-9778-7bf34b04dcd0/a3fdc5fa-7701-4b81-b6ca-ac84142ae3f3_Simulator_Screen_Shot_-_iPhone_11_-_2021-03-18_at_19.28.08.png/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource125/v4/c3/2d/97/c32d97ea-07f6-c8aa-5f63-446136aeb52d/3747db3d-9b46-4803-bf21-7f5962fb366f_Simulator_Screen_Shot_-_iPhone_11_-_2021-07-07_at_17.27.12.png/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource125/v4/7d/ec/33/7dec3383-ac94-9876-0381-de2f29161931/c15e5476-9e47-4879-a997-76c9ac1baf08_Simulator_Screen_Shot_-_iPhone_11_-_2021-03-18_at_19.30.31.png/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource125/v4/a9/ec/fb/a9ecfb63-8842-1498-f53b-72a2f18f7db2/85543c95-3cca-40b1-9bbe-f2a6bcb10266_Simulator_Screen_Shot_-_iPhone_11_-_2021-07-07_at_17.27.41.png/1242x2688.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource115/v4/5c/09/2c/5c092c64-e772-a04e-8d84-2965faad62fd/e1636304-0ece-454f-b731-8e7757eb9292_Simulator_Screen_Shot_-_iPhone_11_-_2021-03-18_at_19.28.12.png/1242x2688.png) - [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource125/v4/a9/56/71/a95671bd-4ecd-8baa-84f7-240c5dd04906/65bd45e2-8074-4f95-8597-12ac81859841_Simulator_Screen_Shot_-_iPhone_11_-_2021-03-18_at_19.28.16.png/1242x2688.png) ## Halo ITSM Rating Breakdown in United States - 5 stars: 9 (50%) - 4 stars: 1 (6%) - 3 stars: 2 (11%) - 2 stars: 3 (17%) - 1 stars: 3 (17%) ## Halo ITSM Reviews in United States ### ***-- "Meh" There needs to be Calendar support in the app as well as notifications why are there no alerts? -- jkayvon, 2025-10-09 ### ***-- "It’s alright" Not much you can do currently in the app. I wish you could view more and action on tickets without having to open the web browser. Hopefully there’s plans to add more functionality to the app soon as I really like the ticketing system so far. -- Nick4134, 2025-10-01 ### **--- "Last update unusable" I would upload a screenshot if I could, but since the last update the ticket progress tab doesn’t draw tables correctly and the vertical column borders in user signatures are being drawn right through the entire message history from top to bottom. It makes them unreadable. -- Dragonsmoke6, 2025-04-30 ### *---- "Immature" This app lets you do about 3 things (probably about 2% of the full system’s functionality) before sending you over to a web browser. It’s reminiscent of ‘apps’ circa early 2000’s. -- Riada_111, 2024-12-24 ### **--- "Lacking features" I really hope they put some effort in this app vs having to do everything in a web browser -- Cody760, 2024-05-12 ### ***** "Very Good App" This app is very well written and fits the bill quite nicely for technicians who are on the go. -- Well-hello!, 2024-04-04 ### ***** "Great app!" Can access my tickets and receive notifications on my mobile device. Very convenient. Very great! :) -- Bigdogabcdefg, 2023-08-02 [View all Halo ITSM reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## Halo ITSM Discovered Keywords - crm - free crm - psa - halo itsm ## Apps Similar to Halo ITSM - [Keeper Password Manager](https://apptail.io/app/keeper-password-manager-rb/united-states) - [Xero Accounting for business](https://apptail.io/app/xero-accounting-for-business-Yrb/united-states) - [Zendesk Support](https://apptail.io/app/zendesk-support-OjH/united-states) - [Meeting Owl](https://apptail.io/app/meeting-owl-rqK/united-states) - [Darktrace](https://apptail.io/app/darktrace-BTeb/united-states) - [Sophos Mobile Control](https://apptail.io/app/sophos-mobile-control-oHfb/united-states) - [CFC Response](https://apptail.io/app/cfc-response-DLfb/united-states) - [Tungsten Printix App](https://apptail.io/app/tungsten-printix-app-GYhc/united-states) - [Alta Video](https://apptail.io/app/alta-video-yBje/united-states) - [Ingram Micro Xvantage](https://apptail.io/app/ingram-micro-xvantage-jlmo/united-states) ## Halo ITSM Available In - [United States](https://apptail.io/app/halo-itsm-psa-crm-IGQc/united-states) - [United Kingdom](https://apptail.io/app/halo-itsm-psa-crm-IGQc/united-kingdom) - [Australia](https://apptail.io/app/halo-itsm-psa-crm-IGQc/australia) - [Canada](https://apptail.io/app/halo-itsm-psa-crm-IGQc/canada) - [Germany](https://apptail.io/app/halo-itsm-psa-crm-IGQc/germany) - [China](https://apptail.io/app/halo-itsm-psa-crm-IGQc/china) - [Spain](https://apptail.io/app/halo-itsm-psa-crm-IGQc/spain) - [Bulgaria](https://apptail.io/app/halo-itsm-psa-crm-IGQc/bulgaria) - [Bahrain](https://apptail.io/app/halo-itsm-psa-crm-IGQc/bahrain) - [Brunei](https://apptail.io/app/halo-itsm-psa-crm-IGQc/brunei) - [Brazil](https://apptail.io/app/halo-itsm-psa-crm-IGQc/brazil) - [Belarus](https://apptail.io/app/halo-itsm-psa-crm-IGQc/belarus) - [Belize](https://apptail.io/app/halo-itsm-psa-crm-IGQc/belize) - [Switzerland](https://apptail.io/app/halo-itsm-psa-crm-IGQc/switzerland) - [Chile](https://apptail.io/app/halo-itsm-psa-crm-IGQc/chile) - [Colombia](https://apptail.io/app/halo-itsm-psa-crm-IGQc/colombia) - [Cyprus](https://apptail.io/app/halo-itsm-psa-crm-IGQc/cyprus) - [Czechia](https://apptail.io/app/halo-itsm-psa-crm-IGQc/czechia) - [Denmark](https://apptail.io/app/halo-itsm-psa-crm-IGQc/denmark) - [Dominican Republic](https://apptail.io/app/halo-itsm-psa-crm-IGQc/dominican-republic) - [Algeria](https://apptail.io/app/halo-itsm-psa-crm-IGQc/algeria) - [Ecuador](https://apptail.io/app/halo-itsm-psa-crm-IGQc/ecuador) - [Estonia](https://apptail.io/app/halo-itsm-psa-crm-IGQc/estonia) - [Egypt](https://apptail.io/app/halo-itsm-psa-crm-IGQc/egypt) - [Finland](https://apptail.io/app/halo-itsm-psa-crm-IGQc/finland) - [France](https://apptail.io/app/halo-itsm-psa-crm-IGQc/france) - [Ghana](https://apptail.io/app/halo-itsm-psa-crm-IGQc/ghana) - [Greece](https://apptail.io/app/halo-itsm-psa-crm-IGQc/greece) - [Hong Kong SAR China](https://apptail.io/app/halo-itsm-psa-crm-IGQc/hong-kong) - [Hungary](https://apptail.io/app/halo-itsm-psa-crm-IGQc/hungary) - [Indonesia](https://apptail.io/app/halo-itsm-psa-crm-IGQc/indonesia) - [Ireland](https://apptail.io/app/halo-itsm-psa-crm-IGQc/ireland) - [Israel](https://apptail.io/app/halo-itsm-psa-crm-IGQc/israel) - [India](https://apptail.io/app/halo-itsm-psa-crm-IGQc/india) - [Iceland](https://apptail.io/app/halo-itsm-psa-crm-IGQc/iceland) - [Italy](https://apptail.io/app/halo-itsm-psa-crm-IGQc/italy) - [Jamaica](https://apptail.io/app/halo-itsm-psa-crm-IGQc/jamaica) - [Jordan](https://apptail.io/app/halo-itsm-psa-crm-IGQc/jordan) - [Japan](https://apptail.io/app/halo-itsm-psa-crm-IGQc/japan) - [Kenya](https://apptail.io/app/halo-itsm-psa-crm-IGQc/kenya) - [South Korea](https://apptail.io/app/halo-itsm-psa-crm-IGQc/south-korea) - [Kuwait](https://apptail.io/app/halo-itsm-psa-crm-IGQc/kuwait) - [Cayman Islands](https://apptail.io/app/halo-itsm-psa-crm-IGQc/cayman-islands) - [Kazakhstan](https://apptail.io/app/halo-itsm-psa-crm-IGQc/kazakhstan) - [Lebanon](https://apptail.io/app/halo-itsm-psa-crm-IGQc/lebanon) - [Sri Lanka](https://apptail.io/app/halo-itsm-psa-crm-IGQc/sri-lanka) - [Lithuania](https://apptail.io/app/halo-itsm-psa-crm-IGQc/lithuania) - [Luxembourg](https://apptail.io/app/halo-itsm-psa-crm-IGQc/luxembourg) - [Latvia](https://apptail.io/app/halo-itsm-psa-crm-IGQc/latvia) - [Madagascar](https://apptail.io/app/halo-itsm-psa-crm-IGQc/madagascar) - [North Macedonia](https://apptail.io/app/halo-itsm-psa-crm-IGQc/north-macedonia) - [Macao SAR China](https://apptail.io/app/halo-itsm-psa-crm-IGQc/macau) - [Malta](https://apptail.io/app/halo-itsm-psa-crm-IGQc/malta) - [Mauritius](https://apptail.io/app/halo-itsm-psa-crm-IGQc/mauritius) - [Mexico](https://apptail.io/app/halo-itsm-psa-crm-IGQc/mexico) - [Malaysia](https://apptail.io/app/halo-itsm-psa-crm-IGQc/malaysia) - [Namibia](https://apptail.io/app/halo-itsm-psa-crm-IGQc/namibia) - [Nigeria](https://apptail.io/app/halo-itsm-psa-crm-IGQc/nigeria) - [Netherlands](https://apptail.io/app/halo-itsm-psa-crm-IGQc/netherlands) - [Norway](https://apptail.io/app/halo-itsm-psa-crm-IGQc/norway) - [Nepal](https://apptail.io/app/halo-itsm-psa-crm-IGQc/nepal) - [New Zealand](https://apptail.io/app/halo-itsm-psa-crm-IGQc/new-zealand) - [Panama](https://apptail.io/app/halo-itsm-psa-crm-IGQc/panama) - [Peru](https://apptail.io/app/halo-itsm-psa-crm-IGQc/peru) - [Philippines](https://apptail.io/app/halo-itsm-psa-crm-IGQc/philippines) - [Pakistan](https://apptail.io/app/halo-itsm-psa-crm-IGQc/pakistan) - [Poland](https://apptail.io/app/halo-itsm-psa-crm-IGQc/poland) - [Portugal](https://apptail.io/app/halo-itsm-psa-crm-IGQc/portugal) - [Paraguay](https://apptail.io/app/halo-itsm-psa-crm-IGQc/paraguay) - [Romania](https://apptail.io/app/halo-itsm-psa-crm-IGQc/romania) - [Russia](https://apptail.io/app/halo-itsm-psa-crm-IGQc/russia) - [Saudi Arabia](https://apptail.io/app/halo-itsm-psa-crm-IGQc/saudi-arabia) - [Sweden](https://apptail.io/app/halo-itsm-psa-crm-IGQc/sweden) - [Singapore](https://apptail.io/app/halo-itsm-psa-crm-IGQc/singapore) - [Slovenia](https://apptail.io/app/halo-itsm-psa-crm-IGQc/slovenia) - [Slovakia](https://apptail.io/app/halo-itsm-psa-crm-IGQc/slovakia) - [Senegal](https://apptail.io/app/halo-itsm-psa-crm-IGQc/senegal) - [Tunisia](https://apptail.io/app/halo-itsm-psa-crm-IGQc/tunisia) - [Türkiye](https://apptail.io/app/halo-itsm-psa-crm-IGQc/turkey) - [Taiwan](https://apptail.io/app/halo-itsm-psa-crm-IGQc/taiwan) - [Ukraine](https://apptail.io/app/halo-itsm-psa-crm-IGQc/ukraine) - [Uruguay](https://apptail.io/app/halo-itsm-psa-crm-IGQc/uruguay) - [Uzbekistan](https://apptail.io/app/halo-itsm-psa-crm-IGQc/uzbekistan) - [Vietnam](https://apptail.io/app/halo-itsm-psa-crm-IGQc/vietnam) - [United Arab Emirates](https://apptail.io/app/halo-itsm-psa-crm-IGQc/united-arab-emirates) - [South Africa](https://apptail.io/app/halo-itsm-psa-crm-IGQc/south-africa) - [Armenia](https://apptail.io/app/halo-itsm-psa-crm-IGQc/armenia) - [Angola](https://apptail.io/app/halo-itsm-psa-crm-IGQc/angola) - [Argentina](https://apptail.io/app/halo-itsm-psa-crm-IGQc/argentina) - [Austria](https://apptail.io/app/halo-itsm-psa-crm-IGQc/austria) - [Azerbaijan](https://apptail.io/app/halo-itsm-psa-crm-IGQc/azerbaijan) - [Belgium](https://apptail.io/app/halo-itsm-psa-crm-IGQc/belgium) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io) - [Top Charts](https://apptail.io/top-iphone-apps) - [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*