Have you ever wanted your own Harrods personal shopper in your pocket?
Discover the Harrods app. Shop the world's best luxury and designer brands, save your favourites, enjoy personalised recommendations and track your orders all in one place.
Plus, find the new home of our loyalty programme, Harrods Rewards. Earn and redeem points as you shop and access the latest member offers, including 10% weekends, plus a host of benefits that grow as you move up the tiers. Planning a visit to our off store?
Get the latest news on new brand launches, and in-store pop-ups, book restaurants and services and use the mobile store guide to navigate your way around with the interactive floor maps.
The world's most-loved designer brands
* Shop across fashion, beauty, food, home and lifestyle
* Shop 24/7
* Curated Brand edits
* Harrods Exclusives
* Save your favourites
Unlock Harrods Rewards
* Earn and redeem points
* Access member-only benefits
Personalised shopping
* Product recommendations
* Offers exclusive to you
See what's in-store
* Book restaurants and services
* News & events
* Interactive store navigation
Harrods App Features
* Two-factor authentication for added security
* Multiple easy ways to pay, including Apple Pay
* Order tracking
* Favourite products
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Screenshots
User Rating
4.86 out of 5
622 ratings
in United Kingdom
5 star
584
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14
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9
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6
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9
Ratings History
Reviews
Excellent App
The app has great features and it is pretty straightforward. You can visualise your points and cash balance immediately, and your benefits. You can do your shopping easily by applying the super-effective filters and know everything about Harrods. It's a beautiful means to have access to this sublime store. I do recommend everyone to download it.
Great App
Love the new app, it’s really easy to navigate!
Disappointing
I can’t seem to access my Harrods account. It takes my credentials and then doesn’t do anything. Very frustrating
Has some issues but overall good
Good app and range of products once it lets you login. The app used to always kick me out and I had to log in over and over again. But now it won’t even let me log in, my credentials are correct and I enter the verification code but it still doesn’t log me in. Would be better if the developers could figure out the login issue. There’s a box to check if you want to remain logged in and it still kicks me out. In the age of face logins, it’s annoying that I have to keep typing my info and still be kicked out. No point bec I only end up browsing, can’t shop and can’t save wishlist. I’ve tried deleting and reinstalling and emailing their support team but no use.
Have not been able to log in for a week
Ordinarily this app has been fantastic. However since last week I am unable to log in. After signing and going through the verification process I see the welcome screen with my name for a split second and then it takes me back to the sign in page.
I’ve spoken to someone who at the store who said it’s an app issue.
After a week it’s not resolved. I’m not happy as it was such a good app!
Useless
The app worked initially when the new look app was launched.
Now I can’t log into my account on the app.
I’ve been in touch with Harrods CS but they have gone silent on me.
Come on Harrods!
Love how convenient this app is!!
The app makes me clearly know what kind of benefits that I have with the Harrods rewards card! And super easily to operate! Highly recommend🙌🏻
Amazing!
The upgraded Harrods app its just got amazing! Starting with the design, usability, ability to change colour of the reward card based on your tier - I just love! Its much more user friendly, you can booked your 10% days straight from the app which cuts waiting time!
Good start but still room to improve
The new version apparently is better and stylish than the old version. However, it is not very stable, happened to shut down or hang suddenly with no reasons.
It is suggested to add a function that to list out all the available options on each of the item page if there is an other choices of pattern or color, it will be more clear and user friendly
Margaret
I love the reward app, I can see my balance and it’s easy to open and use ❤️❤️❤️