---
title: "Hastings Direct Insurance - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "Welcome to the new Hastings Direct app, which is packed full of features designed to take the hassle out of managing your insurance. You’ll find your policy details and insurance documents as well as "
---

# Hastings Direct Insurance — United Kingdom
> Manage your car insurance 24/7

![Hastings Direct Insurance App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/57/e8/26/57e826b3-0b49-1a19-2631-7a31b97efc24/AppIcon-1x_U007emarketing-0-6-0-85-220-0.jpeg/434x0w.png)

**Developer:** [Hastings Direct](https://apptail.io/developer/hastings-direct-hJQ)
**Category:** Finance
**Rating:** 4.7/5 (237,630 ratings)
**Price:** Free
**Bundle ID:** com.hastingsdirect.mobile
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 6.4.0 (released 2026-05-07)
**Original Release:** 2018-08-06
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1295066030)
**AppTail Page:** [https://apptail.io/app/hastings-direct-insurance-ahn/united-kingdom](https://apptail.io/app/hastings-direct-insurance-ahn/united-kingdom)

## Hastings Direct Insurance Description
Welcome to the new Hastings Direct app, which is packed full of features designed to take the hassle out of managing your insurance. You’ll find your policy details and insurance documents as well as contact numbers and claims tips all stored safely and securely in the app to access whenever and wherever you need them.

So, whether you want to manage your policy, need help if you’ve broken down or have to make a claim you can get the help you need, quickly.

MANAGE YOUR POLICY:

- One-click links to important information for your Hastings Direct, Premier, Essentials and YouDrive polices – quick access to your policy number, what you’re covered for, excesses and renewal date*
- Something changed? Update your car, address or add a new driver in a few easy steps*
- Need more information and hate rummaging through paperwork? Keep all your key documents in one place that’s accessible 24/7*
- View your car, home, van and bike policies all in one place
- Constantly forgetting passwords? Switch to Touch ID / Face ID or a 6-digit pin
- Stay safe - Customise security features and read our privacy policy

BREAKDOWN ASSISTANCE:

- Get help when you need it most – Hit ‘click to call’ and you’ll connect directly to your breakdown provider

CLAIMS:
- Need to make a claim? Use the app to register a claim
- Got a query about an existing claim? Our app will help you find the answer
- Get in touch directly - Send important information to us via email

We’re working hard to release lots of exciting new functions to help make your life that little bit easier, so make sure you keep your app updated. If you’ve got any suggestions on how we can improve the app or if you require technical support, please email mobileappsupport@hastingsdirect.com.

Disclaimer

Minimum Hastings Direct app requirements:

- iOS 12.0 or newer
- Phone must not previously or currently be jailbroken**

*Customers with policies beginning with ‘H’ are automatically redirected to our mobile website to view or change their policy
**allowing root access to files which remove all restrictions from the phone


Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492).

## Hastings Direct Insurance Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/44/0e/6c/440e6cbb-4d1a-031a-b71c-2fab9cf8d82c/4cb919d3-40b6-4f67-b7f0-ea79462f6787_1.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/1e/47/67/1e4767b9-4858-645b-1f0a-11c22719059c/d8394af8-bf36-4465-98c0-ebdc1ac946df_2.jpg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/e1/86/34/e1863461-10f5-b893-3b2b-6fd57d2f3630/ios.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/6f/98/72/6f987223-079c-dbac-29f9-3e389a691bc5/fe94c7ae-6e27-44a6-b339-2909ce6d8c93_4.jpg/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/3d/dc/0b/3ddc0b28-e9c5-b9d2-1bf9-63651f7e52a7/c5d31b8d-e2b6-441b-b31d-1e5bc998d13d_5.jpg/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/a2/f6/85/a2f68580-be34-f714-a2ce-49415f1c284f/505d05f3-8f28-40cd-a84d-77faddc6d410_6.jpg/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/77/48/a9/7748a966-2a09-88e3-6cc5-ffd8dbf15f61/9bbd8cd1-1989-453e-ad27-6017c749ccb4_7.png/1242x2688.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/d6/8c/ba/d68cbae1-c6e6-7d86-68e2-481a371e2784/99090885-3986-4b10-9cd7-533aacfe4766_8.png/1242x2688.png)
- [Screenshot 9](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/04/60/8c/04608c2a-87e2-cd65-883d-01ca35db4ac9/084b70a2-7f8f-48aa-aba7-60cbbc126bb2_Renew_with_best_price@1x.png/1242x2688.png)
- [Screenshot 10](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/6a/0f/8e/6a0f8ec8-f21f-d95a-fd83-ea014176f2a5/df97a0a0-d87a-46af-aa9e-79be6be99660_10.png/1242x2688.png)

## Hastings Direct Insurance Rating Breakdown in United Kingdom
- 5 stars: 200,516 (84%)
- 4 stars: 19,014 (8%)
- 3 stars: 5,434 (2%)
- 2 stars: 1,980 (1%)
- 1 stars: 10,686 (4%)

## Hastings Direct Insurance Reviews in United Kingdom

### *---- "Dire"
It seems April is not a month. It will not accept it when asked for my date of birth.
-- Sidders122, 2025-01-03

### **--- "Changing things on my policy but then told to ring you"
A’s above
-- njsa10, 2025-01-03

### ***** "Insurance renewal"
Easy to use and quick to complete
-- rachb1967, 2025-01-03

### ***** "Excellent"
Great service
-- GenKhoza, 2025-01-01

### *---- "Awful app"
Tried for over a year to log in and can only do it on the web browser, the app constantly crashes. Awful and frustrating to use.
-- Laura-ashley103, 2024-12-30

### *---- "If you’re going to cut costs and have no call centres, have a functioning app?"
Irritating, wouldn’t use again
-- Ashskcbekshehebduwi, 2024-12-30

### *---- "No"
App doesn’t work
-- Adam 2004 22, 2024-12-28

### *---- "The tab is very complicated"
I’ve nearly had my policy cancelled due to being unsuccessful at setting up the tab. And it isn’t for want of trying.
-- Trixie ra ra, 2024-12-27

### *---- "Inability to log in into the app"
Very awful performance. I haven't been able to log in since I took a car insurance. It's been saying they have technical problems. I have called the customer service more than thrice. Nothing came out of it
-- Kehinde p, 2024-12-26

### ***** "Really convenient"
It was good, sweet and simple
-- Johnross3232, 2024-12-25

### ***** "Yawar"
Reliable..!!
-- Yzzz..!, 2024-12-25

### ***** "hastings"
hi just to say how easy insurance is with hashtags. thank you
-- 85snider, 2024-12-24

### *---- "App doesn’t work"
My app doesn’t allow me to view my policy information and I can get on to switch my car over and I was told by a member of staff on the phone I can’t switch my car on the phone I need to go online or through the app and none of them work
-- Dj badloon, 2024-12-24

### ***** "Once connected, it is easy to use. It encourages one to drive safely"
Once connected, it is easy to use. It motivates the user to drive with confidence, and consciously observes or monitors his performance after driving.
-- A Card that covers your back!, 2024-12-22

### *---- "Car Window smashed"
My car window was smashed 4 days ago and I am still waiting for it to be repaired. Not going to be repaired until Tuesday. Can someone enlighten me as to why I pay insurance?
-- Satalite59, 2024-12-14

### *---- "Don’t listen"
Message them on the app takes days to reply and they also decided I didn’t have a job and put my premium up even though I do work. App is slow, service is slower.
-- jaywy1986, 2024-12-13

### *---- "Worst"
Not helpful very discourtious
-- Crraaapp service, 2024-12-12

### ***** "Mr Lucciarini"
Superb
-- Luckymauro78, 2024-12-10

### *---- "Can’t even make an account"
Been waiting an hour for an email in order for me to make an account
-- mychickenisgone, 2024-12-09

### *---- "mr"
cancellation of insurance 150 pounds as you sell the car!!!
transfer insurance to another car is twice as expensive even though the car's engine is twice as weak!!!!
-- nnnnnnkdjsjnsnbwbw, 2024-12-05

[View all Hastings Direct Insurance reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Hastings Direct Insurance Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United Kingdom | Finance | #9 |
| Top Free | United Kingdom | Overall | #106 |

## Hastings Direct Insurance Discovered Keywords
- rooster insurance
- cheap car insurance
- cheap insurance
- insurance car
- direct
- my account
- my account lite
- كونتكت
- motor insurance
- insurance app

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