I love the program but do not like the updated search. I cannot find things like I could before. Even I type something word for word it will not show up in the data base. Also when you type what you are looking for in the search and hit enter it doesn’t automatically populate the results you then have to select from a list of suggestions before the results will come through. Also the new search makes it harder to find restaurants.. not a fan.

Hi I am struggling with the Healthi app. Many others have struggled as well. I’m paying for Better Balance Pro. There seems to be several problems. For instance, the Zero tab includes Black Beans. I open Black Beans and the slide for zero Bites is off. Are Black Beans Zero Bites, or is it an error? Catsup is worth 1 Byte but Ketchup is 0 Bites. Another flaw. There are lots of conflicts: is the Zero tab correct or is it not correct? I also think too many people are entering or scanning the exact foods that already exist. If the food is already entered or scanned and is part of the database, why why why are a bunch more people allowed to add the same thing to the database? Second, the way foods are entered. There should be another field, for the brand specifically. It’s dumb to have Chicken, Healthy Choice and Healthy Choice Chicken. Keep brand separate. Third, the app is not clear when we search for an item, say hot dog. There is a generic hot dog at the top. There is a see all hot dog at the bottom. Why? It’s quite messy. Third. Also there are a ton of community groups, but most of the groups haven’t been touched in years. So why doesn’t the company delete those groups that haven’t been touched for say 6 months? Fourth there are a lot of coaches that answer questions. However they also don’t know what to do about the times above or when someone might fix the app. And it seems like there is no technical support to answer questions. The app has excellent potential. *Note: their support email has not responded to my requests.*

I thought this looked like an interesting app but I wanted the lite or free version. I inputted my data and it asked me to select a plan. Funny, the ONLY plan I could “select” was the yearly subscription. NO OTHER OPTION. Needless to say, my next option was DELETE! No free or trial, not a chance I will buy.

I have used this app since 2021 when it was maybe $20 for a yearly membership. I liked it and had good results with it, but I actually preferred to use it with the macros and calories showing and not just going by the bites. The app has definitely been buggy though and I have tried to be helpful and let them know of these issues. However, now they want to charge you $100 for the year? No way. They might run a promo where it’s $50 a year but guys, you aren’t MFP! If they had more features, could track more micronutrients, less buggy with saving favorite items, and had made actual big changes to the app since I first bought it then maybe I could see the price increase but they didn’t do anything different and honestly between the two I would just rather use MyfitnessPal. Anyway, I asked them if I could get a discount code for a friend and they gave me one that still made it $45.99 a month, I asked if they could do better and make it so my friend could pay the same price as me because I have been a loyal customer and my friend was ready to sign up that day. But nope, they said that was the best they could do, they never said what reasoning they had for raising the price and they wouldn’t reply to me anymore after I said that I would cancel my account after 3 years because all I wanted was a little discount code. It might sound like a minor request and not like a big deal, but we all know how expensive everything is and I know these people can afford to give a little discount so give me a break. This is why I am taking the time out of my Saturday morning to leave this negative review and why I cancelled my account and am telling everyone I know not to use it. So instead of them making the $30 off me and $30 off my friend, they wanted $30 from me, $45.99 from my friend, and now they get $0 from both of us. Clap clap clap Healthi, great customer service keeping customers.

I've been using this for years. It seems that every time you modify the Search functionality it gets worse. The original was the most user friendly. It doesn't even follow industry standard. If I put an item in the box and then want to put another item in, when I 'X' out the first entry I should be able to type the next one without tapping the search box again. Using a lighter font type is not a good idea. It's still a good way to track but I may look at other options.

They make it very difficult to cancel subscription

I purchased this app when it first came out as iTracks, and now I have to repurchase it to have what I had before. Not very happy about that. I always had the brands and recipe builder and now I have to purchase again. Doesn’t really seem fair. Still trying to use it with what is available.

This app was a waste of $45. The program gives you daily “bites” which are like points on ww. I was given 25 bites a day, with a calorie goal of just over 1800 calories a day. The first three days I used this app, I met or exceeded my bites allowance, but my calorie intake was only 950-1100 calories a day which is not enough for an adult woman. There is a list of zero bite foods which are basically just fruits and veggies and no/low fat dairy. They give you 35 weekly bites that you’re supposed to use to supplement your daily bites, but that’s only five more bites a day, which brings my total to 30 a day. Well I was eating 30 a day and still not reaching my recommended calorie intake. When you ask for help, the coaches just tell you to eat more zero point foods. But half of every meal I’ve eaten is two or more fruits or veggies and I can’t eat any extra because an extra cup of fruits or veggies makes me uncomfortably full. So where’s the in between? There doesn’t seem to be one. People like this app bc it’s like ww but this app will not teach to how to build sustainable or healthy habits, it just teaches you to eat more fruits and veggies which you don’t need to pay an app to do. You’re better off calorie counting than using this app.

Nice clean interface. App works really well.

I downloaded this cause it said it was free. After I put my info including email (so now I can get other “junk” from them), the next screen that popped up was “which plan do I want” with a dollar amount!!!😡 Someone please explain how that is free!