Name: Healthway Medical
Author: Healthway Medical Group Pte

Description

Healthway Medical app is your one-stop solution for all your healthcare needs provided by fully licensed and qualified healthcare professionals from our clinics in Singapore - Healthway Medical, Silver Cross Medical, SBCC Baby & Child Clinic and PsycHealth

• CHAT WITH OUR GP DOCTORS AND FAMILY PHYSICIANS ONLINE
No more long queues or tiring trips to doctor when you would rather be resting in bed! The option of seeing an online GP is not only convenient, but safe and secure as well. Get your medication and prescription refills delivered to you within three hours. e-MC (Medical Certificate), e-Receipts, e-Referrals to our specialists are also available.

• [NEW] Our Japanese-speaking GP doctors from Japan are available online on our telemedicine platform

• CHAT WITH OUR CHILD SPECIALISTS (PAEDIATRICIANS) FROM SBCC BABY & CHILD CLINIC
If your child is feeling unwell and all they want to do is stay at home and rest, going to the clinic is the last thing they’d want to do. Online consultation gives you easy access to Paediatricians without having to go down to a clinic. You don’t even have to leave your child’s side to buy medication, as it will be delivered directly to you. From simple to follow-ups for stable medical chronic conditions, our experienced and sub-specialised child specialists (paediatricians) provide quality care and medical advice for your little one(s).

• CHAT WITH OUR PSYCHOLOGIST ONLINE
Our psychologists are committed to providing timely support to you as you manage life’s challenges and ultimately, enhance your psychological well-being. Our psychologists are available online for those who need psychological, emotional and mental well-being consultation.

• BOOK AN APPOINTMENT AT A CLINIC NEAR YOU FOR CONSULTATION, VACCINATION OR ROUTINE MEDICAL CHECK UP

- General practitioner or family medicine physician
- Japanese general practitioner or family medicine physician
- Psychologist
- Child specialist (paediatrician)

• HOW TO USE OUR APP
1. Install the Healthway Medical App and register an account
2. Select "Video Consultation" and select which doctor your would like to speak to
3. Consult with your doctor. (If you have booked an appointment, you will receive a reminder 15 minutes ahead of time)
4. Make payment and your medication will be delivered to you

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Screenshots

Healthway Medical FAQ

Is Healthway Medical free?

Yes, Healthway Medical is completely free and it doesn't have any in-app purchases or subscriptions.
Is Healthway Medical legit?

🤔 The Healthway Medical app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.

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How much does Healthway Medical cost?

Healthway Medical is free.
What is Healthway Medical revenue?

To get estimated revenue of Healthway Medical app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

App is not rated in Argentina yet.

View ratings in Singapore

Ratings History

Healthway Medical Reviews

Can’t retrieve info from Singpass

Message shown after consent given: “Failed to sync with Myinfo. Reason: Invalid Access Key or Secret Key”

Update payment issue

Updated 2 times for payment method. Deducted $1 each time. But never update the info. Keep showinh pending action.

Beware adding payment

Got charged twice for payment authorization and never receive any refund despite the app claiming that it will be instantly refunded.

Can’t even use it

Downloaded and filled up particulars detail but it cannot capture my attempts to upload my photo of identification via camera or gallery. Really useless then.

assumes your family only constitutes to son and daughter

wanted to book a tele consultation for my mum. turns out the only profile i can put is my “son” and “daughter”?! what kind of dumb restriction is this?

Very Unfriendly

User Unfriendly

Please fix the app

Did not manage to book an online consultation as it kept asking me to complete profile even though I already did and authorized my card trice. Gave up and deleted the app.

Lots of bugs

Although the booking and consultation went well, the app have numerous bugs such as unable to view history consultation and I couldn’t even view or download my MC. I don’t even know how much was charged, only after I see my credit card transactions. Please fix it.

Horrible service

Neither physical or digital invoice provided despite request, no responses via email either

Location Permission Issue

I can’t make any appointment due to a silly but important issue: location permission. While this app never requests for location permission (so technically we can’t provide it), an error keeps popping-up everytime I try to make an appointment, “Please enable location services to see online doctors”. I really want to give the app the access to my location, but the app itself never requests it. It asks only access to camera/video. Already checked my iOS setting’s location services, but this app doesn’t appear in the list of apps asking for location services, so again, we can’t give it the access.

Store Rankings

Ranking History

App Ranking History not available yet

Category Rankings

Chart	Category	Rank
Top Free	Singapore Medical	50
Top Free	Indonesia Medical	279
Top Free	Philippines Medical	390