---
title: "Help@hand - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "Help@hand is brought to you by Unum and Square Health.  Founded by doctors, Square Health has over 20 years of experience within the healthcare sector, with access to over 5,000 medical specialists ac"
---

# Help@hand — United Kingdom

![Help@hand App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/14/e5/2a/14e52a0f-22f1-d8dc-5acc-ad225e813321/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [SQUARE HEALTH](https://apptail.io/developer/square-health-tgR) (United Kingdom)
**Category:** Medical
**Rating:** 4.8/5 (12,113 ratings)
**Price:** Free
**Bundle ID:** sh.mobile.unum.helpathand
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 5.15.1 (released 2026-06-22)
**Original Release:** 2019-11-07
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1485686894)
**AppTail Page:** [https://apptail.io/app/help-at-hand-uoG/united-kingdom](https://apptail.io/app/help-at-hand-uoG/united-kingdom)

## Help@hand Description
Help@hand is brought to you by Unum and Square Health.

Founded by doctors, Square Health has over 20 years of experience within the healthcare sector, with access to over 5,000 medical specialists across the UK.

Unum is a specialist employee benefits provider offering health and financial protection through the workplace.

## Help@hand Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/9c/ec/16/9cec1695-0662-dda6-1165-aff2aa756bce/d2ba23ee-21b8-4209-9ac0-389c2fb9b5e4_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_2023-03-24_at_13.55.24.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/6d/27/df/6d27dfa9-a4e6-0213-63d6-117fc25f43fb/1242_x_2688__U002811_Pro_Max_U0029__U00281_U0029.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/4d/49/2b/4d492b99-b513-6048-d138-460d9d924c55/4805ec82-67b6-4099-a2ba-6a4f98ac20a6_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_2023-03-24_at_13.59.48.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/5d/24/73/5d2473a0-cc96-86b9-2466-0f9cdc3e572f/30c1c06c-26ce-4d8d-a6f4-378ee933ba8c_Simulator_Screen_Shot_-_iPhone_11_Pro_Max_-_2023-03-24_at_13.59.56.png/1242x2688.png)

## Help@hand Rating Breakdown in United Kingdom
- 5 stars: 10,597 (87%)
- 4 stars: 964 (8%)
- 3 stars: 192 (2%)
- 2 stars: 70 (1%)
- 1 stars: 290 (2%)

## Help@hand Reviews in United Kingdom

### ***** "Dr Michael Ghisel"
Excellent, calm, informative manner. Direct and to the point. Summarised everything and made next steps clear. Thank you.
-- Jim BBBr, 2024-12-29

### *---- "Pointless"
Logs out every time. Is it 1991 again? Passkeys exist now..
-- NathBrown, 2024-12-14

### ***** "Great online service"
I had a over the phone appointment and was very efficient.
-- SheriLydia, 2024-11-30

### ***** "Excellent service"
I saw a GP within the hour. He listened and did what was needed. Thank you very much.
-- PJF FJG, 2024-11-26

### *---- "Poor functionality"
App will not let me log despite user name and password being correct.  Was told by customer support to reset password anyway.  Still can’t log in.  Now told password is more likely to work if it contains an @ symbol.  Not what the password guidance says!  Also told phone software has to be up to date which it is.  I think they know there are problems with the app but just haven’t bothered fixing them.
-- HSH500, 2024-11-08

### ***** "Straight forward and quick"
Probably the best experience I’ve had, DR was extremely professional and patient, would recommend this service to everyone who needs a remote GP appointment.
-- jkj 87, 2024-11-06

### ***** "Immediate physio appt."
Yesterday, my GP diagnosed I have a rotator cuff injury; an appointment with a NHS physiotherapist would have been weeks away. However, with Help@hand I was able to get an immediate appointment with a very knowledgable physiotherapist. Our half hour video call was thorough and really helpful. I now have a set of exercises to aid my recovery, as well as wisdom to progress gradually, so as not to exacerbate it.
-- David the postie, 2024-11-05

### *---- "Consultant did not turn up"
I have booked for my mental health support and consultant did not turn up
-- Arsh323, 2024-11-02

### ***** "Amazing service"
I’ve used a few different services and it has always been convenient and I’ve got results. All the consultants are friendly and professional.
-- JoMcDavies, 2024-10-23

### ***** "Speedy and Friendly"
Really pleased with my consultation today. Helpful, friendly. Asked for relevant info and came to resolution quickly. Time of course will tell if my issues clear up but will not hesitate to use service again.
-- Mezza74!, 2024-10-09

[View all Help@hand reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Help@hand Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United Kingdom | Medical | #14 |

## Help@hand Discovered Keywords
- on hand
- be on hand
- gp at hand
- unum
- help@hand
- help at hand
- health benefits

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## Help@hand Available In
- [United Kingdom](https://apptail.io/app/help-at-hand-uoG/united-kingdom)
- [Poland](https://apptail.io/app/help-at-hand-uoG/poland)

---

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