---
title: "Help Lightning - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Merged Reality and Virtual Interaction — digitally merge two real-time views, blending local and remote collaborative video streams to give or receive interactive help anywhere. Instantly. Help Lightn"
---

# Help Lightning — United States
> Merged Reality

![Help Lightning App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/6c/6f/ae/6c6faec4-5248-2b3b-e307-a1b35f6adb4c/AppIcon-0-0-1x_U007epad-0-1-85-220.png/400x400bb.png)

**Developer:** [Help Lightning](https://apptail.io/developer/help-lightning-pGmc)
**Category:** Business
**Rating:** 4.2/5 (25 ratings)
**Price:** Free
**Bundle ID:** com.vipaar.lime
**Store:** Apple App Store
**Country:** United States
**Version:** 26.5.61 (released 2026-10-19)
**Original Release:** 2014-05-07

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id867775336)
**AppTail Page:** [https://apptail.io/app/help-lightning-jTN/united-states](https://apptail.io/app/help-lightning-jTN/united-states)

## Help Lightning Description
Merged Reality and Virtual Interaction — digitally merge two real-time views, blending local and remote collaborative video streams to give or receive interactive help anywhere. Instantly. Help Lightning offers the most practical and useful application of Augmented Reality available in the App Store.

Help Lightning delivers patented, merged reality, and virtual interactive presence technologies for users needing help solving problems currently across 50 countries. Mobile merged reality and virtual interaction allows digital merging of two real-time views blending local and remote collaborative video streams.

Experts can visually collaborate, assist with issues, and resolve problems as though they were working side-by-side with a colleague or customer. Use Help Lightning to give or receive interactive help anywhere, instantly.

## Help Lightning Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/b7/bf/eb/b7bfebc6-441e-edb7-1ba4-266ef4aa2537/03e59d18-67e3-434f-a8ca-de6393cf519f_HL-1284x2778-1.jpg/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/21/d5/e2/21d5e2b0-fd4c-7c14-bac7-3e189bc0ca01/df252b7c-e214-4bf5-9d6a-c01631ed9d79_HL-1284x2778-2.jpg/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/50/97/46/50974677-390c-a98d-06da-2094d0183a6b/14c30ce3-51cc-441b-af46-95bd16d6c954_HL-1284x2778-3.jpg/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/1f/b6/d9/1fb6d907-f59f-c192-6595-cec83c13b71f/f6062d6e-9138-4fe7-984a-f472cf14155f_HL-1284x2778-4.jpg/1284x2778.png)

## Help Lightning Rating Breakdown in United States
- 5 stars: 17 (68%)
- 4 stars: 4 (16%)
- 3 stars: 0 (0%)
- 2 stars: 0 (0%)
- 1 stars: 4 (16%)

## Help Lightning Reviews in United States

### *---- "Worst messaging app ever"
This is the worst messaging app ever. The app takes long to load, constantly crashes while typing messages and doesnt allow you to view messages when offline. We are forced to use this at work and its so frustrating that I rather use email instead
-- Alan an, 2025-05-12

### ***** "Great features for remote troubelshooting"
Being able to “reach into” the technician’s video feed is a game changer.
-- J28475993287337, 2023-10-25

### ***** "The Future of Assisted service"
I work for a major tech company providing production printing support. With over 400 Techs at different skill levels HelpLightning is bridging the Knowledge gap in the industry. With this CV19 the App is helpful as well.
-- Boomer9855, 2020-08-12

### *---- "Not usable"
I have an account on my PC , which is not very portable so I downloaded the app. The app installed but tells me I have the wrong user name or password. I literally used the app to change the password and it still give me the same error. There is no help button or contact for help on the pc. Ironic for a program that is supposed to help troubleshoot remotely. Do not reccomend.
-- Radioforver, 2020-01-29

### ****- "Great use of technology"
I work for a large multinational service company, providing remote support for our field technicians.  We’re currently piloting this app and it’s going to really enhance our ability to communicate. The paid version gives you the ability to work with documents (like wiring diagrams) and images as well as live video and screenshots. Very powerful. Seems to perform well with limited bandwidth.
-- Hoosemon, 2019-03-27

### ***** "Great!"
I can finally help my mom fix her computer!
-- Jojojojojojosé, 2017-06-21

### ***** "Amazing app!!!"
How do they do that?
-- Sobera, 2016-06-01

### ***** "Very cool."
Looking forward to seeing where they go with this!
-- DJ_Rampage, 2016-03-20

### ***** "Great app"
Very efficient and user friendly.
-- Fishy fishaaayyyy, 2015-10-08

### ***** "Impressive app"
Very innovative and helpful. Did a lot for me and my co-workers.
-- Rollup100, 2015-10-08

[View all Help Lightning reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## Help Lightning Available In
- [United States](https://apptail.io/app/help-lightning-jTN/united-states)
- [Germany](https://apptail.io/app/help-lightning-jTN/germany)
- [China](https://apptail.io/app/help-lightning-jTN/china)
- [Japan](https://apptail.io/app/help-lightning-jTN/japan)
- [United Kingdom](https://apptail.io/app/help-lightning-jTN/united-kingdom)
- [Canada](https://apptail.io/app/help-lightning-jTN/canada)
- [Sweden](https://apptail.io/app/help-lightning-jTN/sweden)
- [Hong Kong SAR China](https://apptail.io/app/help-lightning-jTN/hong-kong)
- [Denmark](https://apptail.io/app/help-lightning-jTN/denmark)
- [Australia](https://apptail.io/app/help-lightning-jTN/australia)
- [Spain](https://apptail.io/app/help-lightning-jTN/spain)
- [Türkiye](https://apptail.io/app/help-lightning-jTN/turkey)
- [Saudi Arabia](https://apptail.io/app/help-lightning-jTN/saudi-arabia)
- [Poland](https://apptail.io/app/help-lightning-jTN/poland)
- [Switzerland](https://apptail.io/app/help-lightning-jTN/switzerland)
- [Finland](https://apptail.io/app/help-lightning-jTN/finland)
- [France](https://apptail.io/app/help-lightning-jTN/france)
- [Greece](https://apptail.io/app/help-lightning-jTN/greece)
- [Croatia](https://apptail.io/app/help-lightning-jTN/croatia)
- [Hungary](https://apptail.io/app/help-lightning-jTN/hungary)
- [Ireland](https://apptail.io/app/help-lightning-jTN/ireland)
- [Israel](https://apptail.io/app/help-lightning-jTN/israel)
- [India](https://apptail.io/app/help-lightning-jTN/india)
- [Italy](https://apptail.io/app/help-lightning-jTN/italy)
- [South Korea](https://apptail.io/app/help-lightning-jTN/south-korea)
- [Kuwait](https://apptail.io/app/help-lightning-jTN/kuwait)
- [Kazakhstan](https://apptail.io/app/help-lightning-jTN/kazakhstan)
- [Lebanon](https://apptail.io/app/help-lightning-jTN/lebanon)
- [Sri Lanka](https://apptail.io/app/help-lightning-jTN/sri-lanka)
- [Lithuania](https://apptail.io/app/help-lightning-jTN/lithuania)
- [North Macedonia](https://apptail.io/app/help-lightning-jTN/north-macedonia)
- [Macao SAR China](https://apptail.io/app/help-lightning-jTN/macau)
- [Mexico](https://apptail.io/app/help-lightning-jTN/mexico)
- [Nigeria](https://apptail.io/app/help-lightning-jTN/nigeria)
- [Netherlands](https://apptail.io/app/help-lightning-jTN/netherlands)
- [Norway](https://apptail.io/app/help-lightning-jTN/norway)
- [New Zealand](https://apptail.io/app/help-lightning-jTN/new-zealand)
- [Peru](https://apptail.io/app/help-lightning-jTN/peru)
- [Philippines](https://apptail.io/app/help-lightning-jTN/philippines)
- [Pakistan](https://apptail.io/app/help-lightning-jTN/pakistan)
- [Portugal](https://apptail.io/app/help-lightning-jTN/portugal)
- [Romania](https://apptail.io/app/help-lightning-jTN/romania)
- [Russia](https://apptail.io/app/help-lightning-jTN/russia)
- [South Africa](https://apptail.io/app/help-lightning-jTN/south-africa)
- [Armenia](https://apptail.io/app/help-lightning-jTN/armenia)
- [Argentina](https://apptail.io/app/help-lightning-jTN/argentina)
- [Austria](https://apptail.io/app/help-lightning-jTN/austria)
- [Azerbaijan](https://apptail.io/app/help-lightning-jTN/azerbaijan)
- [Belgium](https://apptail.io/app/help-lightning-jTN/belgium)
- [Bulgaria](https://apptail.io/app/help-lightning-jTN/bulgaria)
- [Belarus](https://apptail.io/app/help-lightning-jTN/belarus)
- [Chile](https://apptail.io/app/help-lightning-jTN/chile)
- [Colombia](https://apptail.io/app/help-lightning-jTN/colombia)
- [Dominican Republic](https://apptail.io/app/help-lightning-jTN/dominican-republic)
- [Algeria](https://apptail.io/app/help-lightning-jTN/algeria)
- [Ecuador](https://apptail.io/app/help-lightning-jTN/ecuador)
- [Estonia](https://apptail.io/app/help-lightning-jTN/estonia)
- [Egypt](https://apptail.io/app/help-lightning-jTN/egypt)
- [Thailand](https://apptail.io/app/help-lightning-jTN/thailand)
- [Taiwan](https://apptail.io/app/help-lightning-jTN/taiwan)
- [Uganda](https://apptail.io/app/help-lightning-jTN/uganda)
- [Vietnam](https://apptail.io/app/help-lightning-jTN/vietnam)
- [United Arab Emirates](https://apptail.io/app/help-lightning-jTN/united-arab-emirates)
- [Singapore](https://apptail.io/app/help-lightning-jTN/singapore)
- [Slovakia](https://apptail.io/app/help-lightning-jTN/slovakia)
- [Latvia](https://apptail.io/app/help-lightning-jTN/latvia)
- [Luxembourg](https://apptail.io/app/help-lightning-jTN/luxembourg)
- [Iceland](https://apptail.io/app/help-lightning-jTN/iceland)
- [Botswana](https://apptail.io/app/help-lightning-jTN/botswana)
- [Venezuela](https://apptail.io/app/help-lightning-jTN/venezuela)

---

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