---
title: "HelpCare - TeleHealth Services - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "HelpCare+ Unlimited provides you and your family Unlimited Access to speak with doctors and mental health counselors from the convenience and comfort of your home. Get help within minutes. There are n"
---

# HelpCare - TeleHealth Services — United States
> Telemedicine & Mental Health

![HelpCare App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/e2/ed/09/e2ed0936-e68b-083d-62df-ba26e4669cb8/AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/434x0w.png)

**Developer:** [New Benefits](https://apptail.io/developer/new-benefits-XRRb)
**Category:** Health Fitness
**Rating:** 4.0/5 (130 ratings)
**Price:** Free
**Bundle ID:** com.newbenefits.helpcareplus
**Store:** Apple App Store
**Country:** United States
**Version:** 1.25 (released 2026-07-31)
**Original Release:** 2022-03-09
**Languages:** English, Spanish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1587327842)
**AppTail Page:** [https://apptail.io/app/helpcare-telehealth-services-vsfe/united-states](https://apptail.io/app/helpcare-telehealth-services-vsfe/united-states)

## HelpCare Description
HelpCare+ Unlimited provides you and your family Unlimited Access to speak with doctors and mental health counselors from the convenience and comfort of your home. Get help within minutes. There are no copays or per call charges. Everything is included in one small monthly fee no matter how much you use it.  If that was not enough, we also provide you Unlimited Access to message with board-certified physicians, specialists, psychologists, pharmacists, dentists, dietitians, and fitness trainers.  You'd think that was enough but we also include huge discounts of up to 85% off on prescriptions, MRI and CT scans, lab tests, diabetic supplies and other medical equipment.   TELEMEDICINE: Feel better now! 24/7 access to a doctor is only a call or click away - anytime, anywhere with no per visit fee. Talk to a doctor within minutes by phone or online video to get a diagnosis, treatment options and prescription, if medically necessary. Save time and money by avoiding crowded waiting rooms in the doctor's office, urgent care clinic or ER.  TELECOUNSELING: Need to talk it out? Let experienced licensed counselors help solve personal problems 24/7. Discuss everything from depression, anxiety and stress, to struggles with family, work and substance abuse.  MESSAGE A SPECIALIST: Ability to ask any medical question to our expert team of board-certified physicians, psychologists, pharmacists, dentists, dietitians, and fitness trainers. Get advice and recommendations from trusted professionals, when you need it most.  PRESCRIPTION DISCOUNT PLAN: Don't let medication costs break the bank! Save up to 85% on medications at your local pharmacy or mailed directly to your home. Plus upto 80% discounts on lab tests, MRI & CT Scan, medical equipement and Diabetic supplies.

## HelpCare Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/7f/f4/b0/7ff4b089-2748-47b1-ca4a-e73684dbe439/c4f2c327-63cf-4ee3-a1a7-98b78e4b61b0_Home.png/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/7f/f2/72/7ff2722b-e45f-5312-1ac7-5111725b6881/2eaae847-2b9c-4182-9a80-35cf4c6a6350_Wallet.png/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/1d/79/2e/1d792e5b-c580-19d5-1623-a2562050c43c/73c8bc0a-96d1-4d5f-bd6a-34ad1ff70090_More.png/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/f5/83/79/f583790e-9424-32a0-3138-7ced7897c2a9/522ede27-a790-4d83-9ec2-b8cb37a09203_Ben.png/1284x2778.png)

## HelpCare Rating Breakdown in United States
- 5 stars: 91 (70%)
- 4 stars: 7 (5%)
- 3 stars: 4 (3%)
- 2 stars: 0 (0%)
- 1 stars: 28 (22%)

## HelpCare Reviews in United States

### *---- "Bad customer service"
Would not recommend. I tried to cancel after the initial trial and could not get anyone to help me without my Member ID number or Medi-Cal number. I couldn’t log in to cancel the service and they wouldn’t do it over the phone. I couldn’t reset my password to login, I tried multiple times but I would never receive an email to reset it. It took me 3 months until I was able to just dig through everything and find my member ID. I no longer had medi-cal and had thrown away my cards as I had insurance through my company. I tried reaching out to customer service but they refused to credit me back 3 months of charges ($90) even though I tried canceling multiple times and literally no one could help me.
-- NMCooper, 2025-03-11

### ***** "Reviews scared me, but great!!"
Easy to use, quick, I got my call within 3 minutes of submitting a request and got my prescription almost immediately sent over. Will use again.
-- Curten, 2025-02-18

### *---- "Scam!"
One of the most impressive scams I’ve ever encountered. Save your money and time. Good luck canceling- no one to talk to and they keep your card number.
-- MLVJ95, 2025-02-02

### *---- "Beware Ripoff!"
They took my money and I received no services! I couldn’t even go on the website because they never bothered sending me a username. Stay away, it’s a scam!
-- Kenny Alley, 2024-05-17

### *---- "SCAM"
They take your money for a “subscription” but you can never even schedule an appointment! Never talk to a doctor! Scam scam scam scam scam
-- HelpCare is a Scam, 2024-03-13

### *---- "Scam: PATIENTS BE AWARE!!!!!!"
I have been charged three times for this service I only utilized once. I have contacted this sorry company time and time again to have my subscription terminated and I was told it was, twice! Yet again, I was charged. I have notified my bank of these continued fraudulent charges. I couldn’t give this company zero stars, one star is being far to generous. DO NOT USE THIS APPLICATION, ITS IMPOSSIBLE TO TERMINATE YOUR SUBSCRIPTION!!!!!
-- first time trying klover, 2024-02-12

### *---- "Horrible Scam!!!"
I am suffering with a tooth infection and I signed up for this and as soon as did everything and they charged my card there was no option to even talk to a doctor. No one answers the phone and the whole thing is a scam! Now I have to cancel my debit card because I honestly do not trust that I won’t be charged again. I will report them to the BBB as well. Please read reviews before signing up for this! It’s a SCAM!
-- Crystal6499, 2023-11-01

### ***** "Great app! Lots of great benefits!"
Love how easy to get in touch with doctors and counselors. Saved me so much money and so convenient!
-- Soccerfan771, 2023-09-15

### *---- "What a joke"
Definitely just making this review to warn people about their terrible customer service. You can’t even speak on the phone to anybody and if you email them they won’t get back to you for 5+ days most of the time. There are a ton of other reputable, telehealth websites that I have used other than this one which has been a complete joke. do yourself a favor and save your time and money, and put it into a different telehealth app.
-- Sisi939393, 2023-09-01

### *---- "Worst app experience I’ve ever had!"
I never leave reviews for anything but this was so heinously bad that I had to express my frustration somehow. The app is so unintuitive it took navigating error messages, reaching out to the company via multiple means and speaking with several consultants  to finally arrange a consult over the course of three hours. When I finally received my consult the doctor wouldn’t even prescribe me an albuterol inhaler for my asthma despite having had a decade long history of using the medicine. So much fail! 

When I contacted support to request the cancellation of my service I was then directed to another labyrinth to navigate. Save yourself the time and headache and just go to an urgent care or try another Telehealth app!
-- Yo Panda!, 2023-08-24

[View all HelpCare reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## HelpCare Discovered Keywords
- helpcare
- telehealth services

## Apps Similar to HelpCare
- [HealthTap Primary Care Doctors](https://apptail.io/app/healthtap-primary-care-doctors-LFb/united-states)
- [Antidote Health](https://apptail.io/app/antidote-health-NIw/united-states)
- [Curai Health](https://apptail.io/app/curai-health-fCJ/united-states)
- [DocSquad](https://apptail.io/app/docsquad-NCMb/united-states)
- [UrgiDoctor](https://apptail.io/app/urgidoctor-GQqc/united-states)
- [DrHouse: Online Doctor Service](https://apptail.io/app/drhouse-online-doctor-service-neVc/united-states)
- [e-Psychiatry Meds & Therapy](https://apptail.io/app/e-psychiatry-meds-therapy-jASd/united-states)
- [InstaCured](https://apptail.io/app/instacured-OBDq/united-states)
- [Sesame: Telehealth Care & More](https://apptail.io/app/sesame-telehealth-care-more-qPYt/united-states)
- [The CareMD](https://apptail.io/app/the-caremd-rPYt/united-states)

## HelpCare Available In
- [United States](https://apptail.io/app/helpcare-telehealth-services-vsfe/united-states)
- [Philippines](https://apptail.io/app/helpcare-telehealth-services-vsfe/philippines)
- [Austria](https://apptail.io/app/helpcare-telehealth-services-vsfe/austria)
- [Australia](https://apptail.io/app/helpcare-telehealth-services-vsfe/australia)
- [Azerbaijan](https://apptail.io/app/helpcare-telehealth-services-vsfe/azerbaijan)
- [Belgium](https://apptail.io/app/helpcare-telehealth-services-vsfe/belgium)
- [Brazil](https://apptail.io/app/helpcare-telehealth-services-vsfe/brazil)
- [Belarus](https://apptail.io/app/helpcare-telehealth-services-vsfe/belarus)
- [Canada](https://apptail.io/app/helpcare-telehealth-services-vsfe/canada)
- [Switzerland](https://apptail.io/app/helpcare-telehealth-services-vsfe/switzerland)
- [Chile](https://apptail.io/app/helpcare-telehealth-services-vsfe/chile)
- [China](https://apptail.io/app/helpcare-telehealth-services-vsfe/china)
- [Colombia](https://apptail.io/app/helpcare-telehealth-services-vsfe/colombia)
- [Cyprus](https://apptail.io/app/helpcare-telehealth-services-vsfe/cyprus)
- [Czechia](https://apptail.io/app/helpcare-telehealth-services-vsfe/czechia)
- [Germany](https://apptail.io/app/helpcare-telehealth-services-vsfe/germany)
- [Denmark](https://apptail.io/app/helpcare-telehealth-services-vsfe/denmark)
- [Dominican Republic](https://apptail.io/app/helpcare-telehealth-services-vsfe/dominican-republic)
- [Algeria](https://apptail.io/app/helpcare-telehealth-services-vsfe/algeria)
- [Ecuador](https://apptail.io/app/helpcare-telehealth-services-vsfe/ecuador)
- [Egypt](https://apptail.io/app/helpcare-telehealth-services-vsfe/egypt)
- [Spain](https://apptail.io/app/helpcare-telehealth-services-vsfe/spain)
- [Finland](https://apptail.io/app/helpcare-telehealth-services-vsfe/finland)
- [France](https://apptail.io/app/helpcare-telehealth-services-vsfe/france)
- [United Kingdom](https://apptail.io/app/helpcare-telehealth-services-vsfe/united-kingdom)
- [Ghana](https://apptail.io/app/helpcare-telehealth-services-vsfe/ghana)
- [Greece](https://apptail.io/app/helpcare-telehealth-services-vsfe/greece)
- [Hong Kong SAR China](https://apptail.io/app/helpcare-telehealth-services-vsfe/hong-kong)
- [Croatia](https://apptail.io/app/helpcare-telehealth-services-vsfe/croatia)
- [Hungary](https://apptail.io/app/helpcare-telehealth-services-vsfe/hungary)
- [Indonesia](https://apptail.io/app/helpcare-telehealth-services-vsfe/indonesia)
- [Ireland](https://apptail.io/app/helpcare-telehealth-services-vsfe/ireland)
- [Israel](https://apptail.io/app/helpcare-telehealth-services-vsfe/israel)
- [India](https://apptail.io/app/helpcare-telehealth-services-vsfe/india)
- [Iceland](https://apptail.io/app/helpcare-telehealth-services-vsfe/iceland)
- [Italy](https://apptail.io/app/helpcare-telehealth-services-vsfe/italy)
- [Japan](https://apptail.io/app/helpcare-telehealth-services-vsfe/japan)
- [South Korea](https://apptail.io/app/helpcare-telehealth-services-vsfe/south-korea)
- [Kuwait](https://apptail.io/app/helpcare-telehealth-services-vsfe/kuwait)
- [Kazakhstan](https://apptail.io/app/helpcare-telehealth-services-vsfe/kazakhstan)
- [Lebanon](https://apptail.io/app/helpcare-telehealth-services-vsfe/lebanon)
- [Luxembourg](https://apptail.io/app/helpcare-telehealth-services-vsfe/luxembourg)
- [Latvia](https://apptail.io/app/helpcare-telehealth-services-vsfe/latvia)
- [Mexico](https://apptail.io/app/helpcare-telehealth-services-vsfe/mexico)
- [Malaysia](https://apptail.io/app/helpcare-telehealth-services-vsfe/malaysia)
- [Nigeria](https://apptail.io/app/helpcare-telehealth-services-vsfe/nigeria)
- [Netherlands](https://apptail.io/app/helpcare-telehealth-services-vsfe/netherlands)
- [Norway](https://apptail.io/app/helpcare-telehealth-services-vsfe/norway)
- [Nepal](https://apptail.io/app/helpcare-telehealth-services-vsfe/nepal)
- [New Zealand](https://apptail.io/app/helpcare-telehealth-services-vsfe/new-zealand)
- [Peru](https://apptail.io/app/helpcare-telehealth-services-vsfe/peru)
- [Pakistan](https://apptail.io/app/helpcare-telehealth-services-vsfe/pakistan)
- [Poland](https://apptail.io/app/helpcare-telehealth-services-vsfe/poland)
- [Portugal](https://apptail.io/app/helpcare-telehealth-services-vsfe/portugal)
- [Romania](https://apptail.io/app/helpcare-telehealth-services-vsfe/romania)
- [Russia](https://apptail.io/app/helpcare-telehealth-services-vsfe/russia)
- [Saudi Arabia](https://apptail.io/app/helpcare-telehealth-services-vsfe/saudi-arabia)
- [Sweden](https://apptail.io/app/helpcare-telehealth-services-vsfe/sweden)
- [Singapore](https://apptail.io/app/helpcare-telehealth-services-vsfe/singapore)
- [Slovenia](https://apptail.io/app/helpcare-telehealth-services-vsfe/slovenia)
- [Thailand](https://apptail.io/app/helpcare-telehealth-services-vsfe/thailand)
- [Türkiye](https://apptail.io/app/helpcare-telehealth-services-vsfe/turkey)
- [Taiwan](https://apptail.io/app/helpcare-telehealth-services-vsfe/taiwan)
- [Ukraine](https://apptail.io/app/helpcare-telehealth-services-vsfe/ukraine)
- [Uruguay](https://apptail.io/app/helpcare-telehealth-services-vsfe/uruguay)
- [Vietnam](https://apptail.io/app/helpcare-telehealth-services-vsfe/vietnam)
- [Armenia](https://apptail.io/app/helpcare-telehealth-services-vsfe/armenia)
- [South Africa](https://apptail.io/app/helpcare-telehealth-services-vsfe/south-africa)
- [Argentina](https://apptail.io/app/helpcare-telehealth-services-vsfe/argentina)

---

## About AppTail

[AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends.

- [Search Apps](https://apptail.io)
- [Top Charts](https://apptail.io/top-iphone-apps)
- [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer)

*Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*