--- title: "HelpdeskAdvanced - Reviews, Revenue and Downloads in Italy | Apple App Store" description: "HelpdeskAdvanced Mobile è l'applicazione di Service Desk pensata per offrire uno strumento utile e immediato ad operatori ed utenti che possono accedervi in mobilità e in tempo reale. Grazie all’app" --- # HelpdeskAdvanced — Italy ![HelpdeskAdvanced App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/b8/8f/6f/b88f6f58-3385-860c-f706-9703e6a55b58/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/434x0w.png) **Developer:** [PAT Srl](https://apptail.io/developer/pat-srl-Qbwd) (Italy) **Category:** Productivity **Rating:** 5.0/5 (1 ratings) **Price:** Free **Bundle ID:** it.pat.HelpDeskAdvanced **Store:** Apple App Store **Country:** Italy **Version:** 3.0.76 (released 2026-03-19) **Original Release:** 2016-12-21 **Languages:** English **App Store Link:** [Download on Apple App Store](https://apps.apple.com/it/app/app/id1079917513) **AppTail Page:** [https://apptail.io/app/helpdeskadvanced-lZR/italy](https://apptail.io/app/helpdeskadvanced-lZR/italy) ## HelpdeskAdvanced Description HelpdeskAdvanced Mobile è l'applicazione di Service Desk pensata per offrire uno strumento utile e immediato ad operatori ed utenti che possono accedervi in mobilità e in tempo reale. Grazie all’applicazione, le informazioni più importanti, le attività in carico e il controllo dello stato dei ticket sono sempre a portata di mano Le funzionalità di HelpdeskAdvanced Mobile sono diversificate a seconda del profilo applicativo. Funzionalità disponibili per l’operatore, team IT: - Visualizzare l’elenco delle richieste pendenti - Filtrare le richieste sulla base di stato, data, id ticket, oggetto - Aprire un ticket con selezione di sito e contatto - Prendere in carico il ticket - Inoltrare, cambiare di stato e chiudere le richieste assegnate - Rispondere agli utenti Funzionalità disponibili per l’utente: - Navigazione del Catalogo Servizi e apertura ticket con possibilità di upload di immagini - Visualizzare l’elenco delle proprie richieste pendenti - Filtrare le richieste sulla base di stato, data, id ticket, oggetto - Rispondere all’helpdesk per fornire ulteriori informazioni Per l’utilizzo dell’applicazione è necessario disporre della piattaforma HelpdeskAdvanced v.10.1.16 o superiore. Consulta il seguente link per maggiori informazioni. ## HelpdeskAdvanced Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/9e/fe/1b/9efe1bb6-2203-09ba-6273-26d461b4f006/pr_source.jpg/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/2b/95/58/2b95589d-afa3-9251-1423-7676722bb2ba/pr_source.jpg/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/f4/4d/fa/f44dfabe-bd97-fcac-2549-c51dfdb3e746/pr_source.jpg/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/e0/93/cb/e093cb25-c700-6c57-94d1-93cf60d2e1d8/pr_source.jpg/1242x2688.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/0b/10/0f/0b100f35-e282-61b4-8fe9-a46c565c5624/pr_source.jpg/1242x2688.png) ## HelpdeskAdvanced Rating Breakdown in Italy - 5 stars: 1 (100%) - 4 stars: 0 (0%) - 3 stars: 0 (0%) - 2 stars: 0 (0%) - 1 stars: 0 (0%) ## Apps Similar to HelpdeskAdvanced - [S-StockFinder](https://apptail.io/app/s-stockfinder-Fjx/italy) - [HE Travel Mobility](https://apptail.io/app/he-travel-mobility-VhVb/italy) - [ZMaintenance](https://apptail.io/app/zmaintenance-XLld/italy) - [Further Market](https://apptail.io/app/further-market-Wzle/italy) - [Profilpas](https://apptail.io/app/profilpas-dspg/italy) - [BiPro Timesheet](https://apptail.io/app/bipro-timesheet-ilvh/italy) - [Retail Asset Manager](https://apptail.io/app/retail-asset-manager-lTTj/italy) - [Orders SGL](https://apptail.io/app/orders-sgl-PUTj/italy) - [Deda Secure Office](https://apptail.io/app/deda-secure-office-SVTj/italy) - [TeamFacile](https://apptail.io/app/teamfacile-sqMl/italy) ## HelpdeskAdvanced Available In - [Italy](https://apptail.io/app/helpdeskadvanced-lZR/italy) - [United States](https://apptail.io/app/helpdeskadvanced-lZR/united-states) - [Azerbaijan](https://apptail.io/app/helpdeskadvanced-lZR/azerbaijan) - [Belgium](https://apptail.io/app/helpdeskadvanced-lZR/belgium) - [Brazil](https://apptail.io/app/helpdeskadvanced-lZR/brazil) - [Belarus](https://apptail.io/app/helpdeskadvanced-lZR/belarus) - [Canada](https://apptail.io/app/helpdeskadvanced-lZR/canada) - [Switzerland](https://apptail.io/app/helpdeskadvanced-lZR/switzerland) - [Chile](https://apptail.io/app/helpdeskadvanced-lZR/chile) - [China](https://apptail.io/app/helpdeskadvanced-lZR/china) - [Colombia](https://apptail.io/app/helpdeskadvanced-lZR/colombia) - [Cyprus](https://apptail.io/app/helpdeskadvanced-lZR/cyprus) - [Czechia](https://apptail.io/app/helpdeskadvanced-lZR/czechia) - [Germany](https://apptail.io/app/helpdeskadvanced-lZR/germany) - [Dominican Republic](https://apptail.io/app/helpdeskadvanced-lZR/dominican-republic) - [Algeria](https://apptail.io/app/helpdeskadvanced-lZR/algeria) - [Ecuador](https://apptail.io/app/helpdeskadvanced-lZR/ecuador) - [Egypt](https://apptail.io/app/helpdeskadvanced-lZR/egypt) - [Spain](https://apptail.io/app/helpdeskadvanced-lZR/spain) - [Finland](https://apptail.io/app/helpdeskadvanced-lZR/finland) - [France](https://apptail.io/app/helpdeskadvanced-lZR/france) - [United Kingdom](https://apptail.io/app/helpdeskadvanced-lZR/united-kingdom) - [Greece](https://apptail.io/app/helpdeskadvanced-lZR/greece) - [Hong Kong SAR China](https://apptail.io/app/helpdeskadvanced-lZR/hong-kong) - [Hungary](https://apptail.io/app/helpdeskadvanced-lZR/hungary) - [Indonesia](https://apptail.io/app/helpdeskadvanced-lZR/indonesia) - [Ireland](https://apptail.io/app/helpdeskadvanced-lZR/ireland) - [India](https://apptail.io/app/helpdeskadvanced-lZR/india) - [Japan](https://apptail.io/app/helpdeskadvanced-lZR/japan) - [South Korea](https://apptail.io/app/helpdeskadvanced-lZR/south-korea) - [Kuwait](https://apptail.io/app/helpdeskadvanced-lZR/kuwait) - [Kazakhstan](https://apptail.io/app/helpdeskadvanced-lZR/kazakhstan) - [Lebanon](https://apptail.io/app/helpdeskadvanced-lZR/lebanon) - [Mexico](https://apptail.io/app/helpdeskadvanced-lZR/mexico) - [Malaysia](https://apptail.io/app/helpdeskadvanced-lZR/malaysia) - [Nigeria](https://apptail.io/app/helpdeskadvanced-lZR/nigeria) - [Netherlands](https://apptail.io/app/helpdeskadvanced-lZR/netherlands) - [Norway](https://apptail.io/app/helpdeskadvanced-lZR/norway) - [New Zealand](https://apptail.io/app/helpdeskadvanced-lZR/new-zealand) - [Peru](https://apptail.io/app/helpdeskadvanced-lZR/peru) - [Philippines](https://apptail.io/app/helpdeskadvanced-lZR/philippines) - [Poland](https://apptail.io/app/helpdeskadvanced-lZR/poland) - [Portugal](https://apptail.io/app/helpdeskadvanced-lZR/portugal) - [Romania](https://apptail.io/app/helpdeskadvanced-lZR/romania) - [Russia](https://apptail.io/app/helpdeskadvanced-lZR/russia) - [Saudi Arabia](https://apptail.io/app/helpdeskadvanced-lZR/saudi-arabia) - [Sweden](https://apptail.io/app/helpdeskadvanced-lZR/sweden) - [Singapore](https://apptail.io/app/helpdeskadvanced-lZR/singapore) - [Slovenia](https://apptail.io/app/helpdeskadvanced-lZR/slovenia) - [Thailand](https://apptail.io/app/helpdeskadvanced-lZR/thailand) - [Türkiye](https://apptail.io/app/helpdeskadvanced-lZR/turkey) - [Taiwan](https://apptail.io/app/helpdeskadvanced-lZR/taiwan) - [Ukraine](https://apptail.io/app/helpdeskadvanced-lZR/ukraine) - [Vietnam](https://apptail.io/app/helpdeskadvanced-lZR/vietnam) - [United Arab Emirates](https://apptail.io/app/helpdeskadvanced-lZR/united-arab-emirates) - [South Africa](https://apptail.io/app/helpdeskadvanced-lZR/south-africa) - [Australia](https://apptail.io/app/helpdeskadvanced-lZR/australia) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io) - [Top Charts](https://apptail.io/top-iphone-apps) - [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*